It shall be unlawful for any bank, building and loan association,
insurance company or other corporation, association, firm or enterprise
whose business consists in whole or in part in the making of commercial
real estate loans to deny a loan or other financial assistance because
of race, color, religion, national origin, ancestry, sex, disability
or familial status to a person applying therefor for the purpose of
purchasing, construction, improving, repairing or maintaining a dwelling,
or to discriminate against him/her in fixing of the amount, interest
rate, duration or other terms or conditions of such loan or other
financial assistance because of the race, color, religion, national
origin, ancestry, sex, disability or familial status of such person
or of any person associated with him/her in connection with such loan
or other financial assistance, or of the present or prospective owners,
lessees, tenants or occupants of the dwellings in relation to which
such loan or other financial assistance is to be made or given.
It shall be unlawful to deny any person access to or membership
or participation in any multiple listing service, real estate brokers'
organization or other service organization or facility relating to
the business of selling or renting dwellings on account of race, color,
religion, national origin, ancestry, sex, disability or familial status.
[Ord. No. 3051 §1, 3-19-2012]
A. Policy Statement. The City of Lake Saint Louis has adopted,
by ordinance and policy, provisions to comply with Title VI of the
Civil Rights Act, and the related regulations. It is the intent and
shall be the policy of the City to wit the following:
Title VI of the Civil Rights Act of 1964, The Rehabilitation
Act of 1973, The Federal-Aid Highway Act of 1973, The Age Discrimination
Act of 1975, The Civil Rights Restoration Act of 1987, 23 United State
Code, Section 140, Executive Order 12250 — U.S. Department of
Justice — Leadership and Coordination of Nondiscrimination Laws,
Executive Order 12898 — Federal Actions to Address Environmental
Justice in Minority Populations and Low Income Populations, Executive
Order 13166 — Improving Access to Services for Persons with
Limited English Proficiency, Vietnam Era Veterans' Readjustment Assistance
Act of 1974.
In addition to existing provisions, individuals with Low English
Proficiency (LEP) may request and will be provided by City staff a
machine translation of any publication created by the City. Additionally,
natural language interpretive services may be requested and accommodations
will be provided under the same terms used to provide sign language
interpretive services.
B. Complaint Applicability. The complaint procedures apply
to the beneficiaries of the City of Lake Saint Louis' programs, activities,
including, but not limited to: The public, contractors, sub-contractors,
consultants, employees and other sub-recipients of Federal and State
funds.
C. Eligibility. If any individual, group of individuals, or
entity believes that they or any other program beneficiaries have
been subjected to discrimination prohibited by Title VI non-discrimination
provision as a recipient of benefits and/or services, or on the grounds
of race, color, national origin or sex, they may exercise the right
to file a complaint with the City of Lake Saint Louis. Every effort
will be made to resolve complaints informally at the agency, recipient
and/or contractor level.
D. Time Limitation On Filing Complaints. Title VI complaints
may be filed with:
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City of Lake Saint Louis * Missouri Department of Transportation
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Federal Highway Administration
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U.S. Department of Transportation
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In all situations, City of Lake Saint Louis employees must contact
the City Administrator immediately upon receipt of Title VI or related
Statutes complaints.
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Complaints must be filed not later than ninety (90) days after:
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The date of the alleged act of discrimination; or
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The date the person became aware of the alleged discrimination;
or
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Where there has been a continuing course of discriminatory conduct,
the date on which the conduct was discontinued.
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Complaints must be in writing, and must be signed by the complainant
and/or the complainant's representative. The complaint must set forth
as fully as possible the facts and circumstances surrounding the claimed
discrimination. A Title VI complaint form is available at the City
of Lake Saint Louis City Clerk's office during normal business hours.
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E. Internal Complaint Processing.
1. The City Administrator, acting as the Title VI Coordinator, will
review the complaint upon receipt to ensure that all information is
provided, the complaint meets the ninety (90) days filing deadline
and falls within the jurisdiction of the City.
2. The City Administrator will then investigate the complaint. If the
complaint is against the City Administrator, then the Mayor and/or
Board of Aldermen or its designee will investigate the complaint.
3. If the complaint warrants a full investigation, the complainant will
be notified in writing by certified mail. This notice will name the
investigator and/or investigating agency. The City will also notify
the Missouri Department of Transportation of the investigation.
4. The party allegedly to have acted in a discriminatory manner will
also be notified by certified mail as to the complaint. This letter
will also include the investigator's name and will request that this
party be available for an interview.
5. Once the investigator notifies the City of Lake Saint Louis about
the investigator's findings, the City will adopt a final resolution.
6. If the complainant is not satisfied with the results of the investigation
of the alleged discriminatory practice(s), she/he shall be advised
of the right to appeal to the State of Missouri. Appeals must be filed
within ninety (90) days after the City of Lake Saint Louis' final
resolution. Unless new facts not previously considered came to light,
reconsideration of the City's determination will not be available.
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The foregoing complaint resolution procedure will be implemented
in accordance with the Department of Justice guidance manual entitled
"Investigation Procedures Manual for the Investigation and Resolution
of Complaints Alleging Violations of Title VI and Other Nondiscrimination
Statutes," available online at www.usdog.gov/crt/cor/Pubs/manuals/complain.
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[Ord. No. 3317 §§1 — 2, 9-22-2014; Ord. No. 3730 § 1, 8-23-2017]
A. Policy Statement.
1.
The City of Lake Saint Louis has adopted, by ordinance and policy,
provisions to comply with Title II of Section 504 of the Rehabilitation
Act of 1973 as amended 29 U.S.C. 794 to all activities of State and
local governments.
2.
The Department of Justice's regulation implementing Title
II, Subtitle A, of the Americans with Disabilities Act of 1990 (ADA),
as amended by the Americans with Disabilities Amendments Act of 2008
(ADA Amendments Act), which prohibits discrimination on the basis
of disability by public entities in all services, programs, and activities
provided to the public by State and local governments, except public
transportation, shall be implemented by the City.
B. ADA Coordinator. The Assistant City Administrator, or his/her designee
shall serve as the City's ADA Coordinator and shall coordinate
the City's efforts to comply with and carry out its responsibilities,
including any investigation and resolution of any complaint communicated
to the City alleging its non-compliance or alleging any actions that
would be prohibited by the Acts.
C. Complaint Procedure.
1.
If any individual, group of individuals or entity believes that
they have been subjected to discrimination prohibited by the ADA,
they may exercise the right to file a complaint with the City of Lake
Saint Louis. Every effort will be made to resolve complaints informally.
If a complaint is filed, City of Lake Saint Louis employees must contact
the ADA Coordinator immediately upon receipt of the complaint.
2.
The complainant shall file a Title II ADA complaint form with
the ADA Coordinator. The form is attached to and part of this policy
statement.
3.
Complaints must be filed as soon as possible and not later than
sixty (60) days after:
a.
The date of the alleged act of discrimination; or
b.
The date the person became aware of the alleged discrimination;
or
c.
Where there has been a continuing course of discriminatory conduct,
the date on which the conduct was discontinued.
4.
The complaint must set forth as fully as possible the facts
and circumstances surrounding the claimed discrimination. A Title
II ADA complaint form is available at the City of Lake Saint Louis
City Clerk's office during normal business hours. Alternate means
of filing complaints will be made available for persons with disabilities
upon request.
D. Internal Complaint Processing.
1.
The Assistant City Administrator, or his/her designee, acting
as the Title II ADA Coordinator, will review the complaint upon receipt
to ensure that all information is provided, the complaint meets the
sixty (60) day filing deadline and falls within the jurisdiction of
the City.
2.
The ADA Coordinator will then review the complaint. If the complaint
is against the ADA Coordinator, the City Administrator will review
the complaint; if the complaint is against the City Administrator
then the Mayor and/or Board of Aldermen or its designee will review
the complaint.
3.
The ADA Coordinator, or his/her designee, will meet with complainant
and respond, in writing, the position of the City and offer possible
resolution of the complaint, and where appropriate in a format accessible
to the complainant.
4.
If the complainant is not satisfied with the possible resolutions
of the complaint, they may appeal the decision to the City Administrator,
or his/her designee. The City Administrator will meet with the complainant
and respond, in writing, the position of the City and offer a final
resolution of the complaint and, where appropriate, in a format accessible
to the complainant.
5.
All written complaints, appeals and responses will be retained
by the City for at least three (3) years.