[HISTORY: Adopted by the City Council of the City of Springfield 10-5-2020. Amendments noted where applicable.]
In accordance with Chapter 337 of the Acts of 2018, this chapter "short-term rentals" has been enacted by City of Springfield for the purpose of establishing clear and comprehensive regulations through which certain dwelling units within the City may be utilized as so-called "short-term rental" units. This chapter was created and approved in the best interest of the public, and furthers public safety by allowing for the safe and reasonably regulated operation of such rentals for Springfield residents, and by protecting the safety of renters and residents alike. This chapter ensures that the primary use of such rentals remains residential, and further seeks to protect against and eliminate safety concerns or detriments to the surrounding residential neighborhood that may be created by said short-term rentals, including but not limited to preventing the saturation of said rentals within City neighborhoods, and the preserving of neighborhood character. This chapter provides a process through which said short-term rental units may be registered with the City of Springfield under the stipulations set forth herein.
As used in this chapter, the following terms shall have the meanings indicated:
BOOKING AGENT
Any person or entity that facilitates reservations of or collects payment for a short-term rental on behalf of or for an operator for a fee.
COMMISSIONER
The City of Springfield's Code Enforcement Director and Building Commissioner.
DIRECTOR
The Director of the Office of Housing or his or her designee.
HOME SHARE UNIT
A residential unit offered as a short-term rental that is the operator's primary residence.
LIMITED SHARE UNIT
A residential unit that is the operator's primary residence, a portion of which is offered as a short-term rental while the operator is present. One bedroom must be reserved for the operator.
OPERATOR
Any natural person who: (i) is the owner of a residential unit, (ii) is an owner of a corporation, limited liability company, partnership, limited partnership, limited liability partnership, or any other entity that owns a residential unit, or (iii) is the beneficiary or trustee of a trust or similar instrument which owns a residential units and that seeks to offer said residential unit as a short-term rental. Only one owner is allowed to register as an operator under this chapter, and it shall be unlawful for any other person, even if that person is an owner and meets the qualifications of a primary resident, to offer a residential unit for short-term residential rental.
OWNER-ADJACENT UNIT
A residential unit offered as a short-term rental that is not the owner's primary residence, but that is located within the same dwelling as the primary residence of, and is owned by, said owner; provided that owner-adjacent units used as short-term rentals shall only be allowed in two-family or three-family dwellings, where all units are owned by the same unique owner-occupant, who serves as the operator; provided further that, for the purposed of owner-occupied three-family residential dwellings, in addition to the unit in which they reside and use as a home share or limited share unit, an operator or an owner of an owner-adjacent unit may only register and use one owner-adjacent unit as a short-term rental.
PRIMARY RESIDENCE
A residential unit in which an operator resides for at least nine months out of a twelve-month period. Primary residence shall be demonstrated by showing that as of the date of the registration of the residential unit with City as a short-term rental, the operator has resided in said residential unit for nine of the past 12 months or that the operator intends to reside in the residential unit for nine of the next 12 months, in accordance with the proof of primary residence requirements set forth below.
PROOF OF PRIMARY RESIDENCE
A copy of a driver's license or state-issued identification, as well as one other document showing residency at the residential unit for the short-term rental (e.g., utility bill, cable bill, or motor vehicle registration).
REGISTRATION NUMBER
An identification number assigned to a single residential unit registered as a short-term rental. Said numbers shall be valid for the calendar year during which they were assigned (January 1 through December 31), and shall be associated with both a single residential unit and a single operator. The residential number must be included on any listing or advertisement offering the unit as a short-term rental.
RESIDENTIAL UNIT
A dwelling unit within a dwelling classified under the Building Code ("Code") as residential use, as those terms are defined in the Code, but excluding: a congregate living complex, elderly housing, group residence, homeless shelter, orphanage, temporary dwelling structure, and transitional housing. This term shall not include a hotel, motel or any other nonresidential use.
SHORT-TERM RENTAL(S)
The use of a residential unit for residential occupancy by a person or persons for a period of fewer than 31 consecutive calendar days, in exchange for a fee, compensation, or payment of any kind. Such a rental may or may not be facilitated through the use of a booking agent. Such a rental not include or impact month-to-month leases or tenancies at will.
No residential unit shall be offered as a short-term rental except in compliance with each of the provisions of this chapter. The regulations set forth in this chapter shall apply to all short-term rentals in all zones.
A. 
The following residential units are not eligible to be offered as short-term rentals:
(1) 
Residential units designated as below-market-rate or income-restricted, which are subject to affordability covenants, or that are otherwise subject to housing or rental assistance under local, state, or federal law;
(2) 
Residential units subject to any requirement of local, state, or federal law that prohibits the leasing or subleasing of the unit or use of the unit as a short-term rental;
(3) 
Residential units that have been designated as a public nuisance by the City of Springfield Code Enforcement Department, or properties owned by property owners that own any property that is currently designated as a public nuisance, as defined in the Massachusetts State Sanitary Code;
(4) 
Residential units that are the subject of three or more findings of violations of this section within a six-month period, or three or more violations of any municipal ordinance or state law or code relating to excessive noise, improper disposal of trash, disorderly conduct, or other similar conduct within a six-month period;
B. 
The following residential units are not subject to certain provisions of this chapter:
(1) 
Currently licensed lodging houses.
(2) 
Existing bed-and-breakfasts.
(3) 
Residential units contracted for hospital stays (i.e., where the use of a dwelling unit or portion thereof is under an existing contract between the owner of the dwelling unit and a health-care facility or government entity or nonprofit organization registered as a charitable organization with the Secretary of the Commonwealth of Massachusetts or classified by the Internal Revenue Service as a public charity or private foundation that provides for the temporary housing in such unit of individuals who are being treated for trauma, injury, or disease, or their family members) shall not be considered a short-term rental.
A. 
Residential units offered as a short-term rental shall either be home share units, limited share units, or owner-adjacent units, as defined within this chapter.
B. 
One party of renters. A residential unit offered as a short-term rental shall be rented to only one party of short-term renters at a time, not rented as separate bedrooms, beds, or spaces to separate parties.
C. 
Number of short-term renters. A residential unit offered as a short-term rental shall be limited to eight guests total, or two guests per guest bedroom total, whichever is fewer. No more than four bedrooms at a time may be offered as a short-term rental.
D. 
A residential unit offered as a short-term rental shall comply with all standards and regulations promulgated by the City of Springfield's Office of Housing and Code Enforcement Department.
E. 
Short-term rental of a shared residential unit. An operator may offer bedrooms within their residential unit as a short-term rental 365 days per year. One bedroom in the unit shall be reserved for, and occupied by, the operator during the entire term of the rental.
F. 
Short-term rental of an unoccupied residential unit. Short-term rentals shall not exceed, in the aggregate, 90 consecutive or nonconsecutive calendar days per year, when the operator is not occupying the residential unit during the entire term of the short-term rental.
G. 
Rental period and use. Renting for an hourly rate, or for rental durations of fewer than 10 consecutive hours shall not be permitted. Commercial meetings and uses are prohibited in short-term rentals.
H. 
No outstanding violations. The residential unit offered as a short-term rental shall not have any outstanding building, sanitary, zoning, or fire code violations, orders of abatement, or stop-work orders, or other requirements, laws, or regulations that prohibit the operator from offering the residential unit as a short-term rental. If a violation or other order is issued, upon notice of said violation or order short-term rental use shall be terminated until the violation has been cured or otherwise resolved.
I. 
Three or more violations in a six-month period. Should a property receive three or more violations within a six-month period under this section, or of any municipal ordinance, state law, or building code, any residential unit within the property shall be ineligible to be used as a short-term rental for a period of six months from the third or subsequent violation.
J. 
Compliance and interaction with other laws. Operators shall comply with all applicable federal, state, and local laws and codes, including but not limited to the Fair Housing Act, MGL c. 151B and local equivalents and regulations related thereto, and all other regulations applicable to residential dwellings. Operators shall certify at the time of registration that the operator is the owner of the residential unit offered as a short-term rental.
K. 
Retention of records. The operator shall retain and make available to the City, upon written request, records to demonstrate compliance with this section, including but not limited to: records demonstrating the number of months that the operator has resided or will reside in residential unit, if applicable; records showing consent of the owner of the residential unit to the residential unit's use as a short-term rental, if applicable; and records demonstrating number of days per year that the residential unit is offered as a short-term rental. The operator shall retain such records for as long as he or she desires to use the residential unit as a short-term rental.
L. 
Notifications. The operator shall post and maintain a sign on the inside of the short-term rental on the entry level, visible to and reasonably likely to be readily accessed by individuals utilizing the short-term rental, with the following information:
(1) 
Instructions for the disposal of waste per the City's recycling and trash programs;
(2) 
Information regarding the City's parking regulations, including but not limited to visitor parking passes, street sweeping, and snow emergencies;
(3) 
The local noise ordinances of the City;
(4) 
Contact information for the operator, or when the operator is not present, the contact information for a locally available contact designated and authorized to respond to all emergencies and problems that may arise during the rental period. Contact information, including for the operator and a local contact, shall be provided to the City along with the application for registration.
(5) 
In each bedroom, the operator shall post a laminated egress plan showing a red lined path to locations of exits.
M. 
Parking requirements. Prior to a permit being issued by the City of Springfield, the operator must submit to the Planning Department a plan detailing parking instructions for guests of any short-term rental. This plan must be approved by the Planning Department.
Additionally, the operator shall, within 30 days of approved registration, provide notice to abutters of a residential unit (any residential dwelling located within 300 feet of said residential unit) that the residential unit has been registered as a short-term rental.
A. 
Registration process. All residential units utilized as short-term rentals shall be required to register with the City of Springfield's Code Enforcement Department prior to commencing said use. A registration shall be valid for a one-year term, from January 1 through December 31 of each year, or for such alternative twelve-month period as the Commissioner shall determine. An operator shall provide information in its application, including: operator name, address of residential unit, operator's relationship to the unit, local contact information, dwelling floor plan showing size of bedrooms, ceiling heights, location and size of bedroom windows, clear opening per emergency escape, Building Code requirements, location and size of means of egress doors, bathroom locations, size and fixtures, proposed number of occupants/beds per room, and other information as required by the City. The operator shall also certify that he or she and the residential unit comply with the requirements of this section. An operator who successfully registers his or her residential unit as a short-term rental shall be issued a registration number.
The City shall establish, maintain, and regularly update a database of registered properties through its Code Enforcement Department. To the extent allowable by law, any personal information included in the City's database created hereunder, which constitutes intimate details of a personal nature, shall be deemed confidential and exempt from public disclosure in accordance with Massachusetts Public Records Law.
The City of Springfield reserves the right, in furtherance of the stated purposes and goals of this chapter, to limit the number of registrations it will accept within the City limits, within a specific neighborhood, or within a reasonable radius of any currently registered short-term rental, within a given calendar year. The City Council, receiving recommendations from the Commissioner and the Chief Development Officer of the City, and in consultation with the Mayor, shall establish and from time to time amend the number of registrations that the City will allow for approval under this chapter, whether delineated by neighborhood, radius or otherwise, and shall include that information within applications for short-term rentals.
Upon submission of an application under this chapter, and on an on-going basis as necessary, registration information shall be compared to information managed and maintained by City and State Departments, in order to efficiently and effectively verify compliance with the provisions of this chapter.
B. 
As part of the registration process under this chapter, the City of Springfield Code Enforcement Department shall inspect the residential unit being proposed for registration as a short-term rental. Such inspection shall ensure the unit meets minimum standards for human habitation. Additionally, the City shall perform annual inspections for registered short-term rentals at or around the time of renewal. Through submission of an application for registration under this chapter, owners are providing consent to allow reasonable and timely access to said unit(s) for said inspections. It shall be unlawful to operate a short-term rental without a functioning smoke detector, carbon monoxide detector, and fire extinguisher on the licensed premises, in each bedroom and common area.
C. 
Fees. Operators shall be responsible for paying an application fee of $200 per application under this chapter (due upon submission of the application), and upon successful registration, operators shall be responsible for paying an annual registration fee of $100 (due on January 2 of each calendar year).
D. 
Re-registration upon unit turnover. A registration under this chapter shall be tied to both the residential unit and the operator, and will not automatically transfer upon the sale of the unit. New operators are responsible for ensuring that they re-register with the City's Office of Housing to obtain a new registration number if they wish to continue to utilize the residential unit as a short-term rental.
E. 
Amending registration upon change in primary residence. If an operator offering a registered residential unit as a short-term rental ceases to be a primary resident of the unit, the operator shall immediately notify the City's Office of Housing, and shall immediately cease using the residential unit as a short-term rental.
F. 
Room occupancy excise. A residential unit subject to the provisions of this chapter that is also subject to the room occupancy excise under MGL c. 64G or any other excise or surcharge pertaining to short-term rentals or transient occupancy shall comply with the provisions of said statutes.
A. 
Penalties.
(1) 
Offering an ineligible unit as a short-term rental. Any person who offers a unit as a short-term rental, or any booking agent who accepts a fee for booking a unit as a short-term rental, where such unit is not an eligible residential unit, shall be fined $300 per violation, per day. Each day's failure to comply with a notice of violation or any other order shall constitute a separate violation. The Commissioner, the Director, or a designee may also seek an injunction from a court of competent jurisdiction prohibiting the offering of the unit as a short-term rental.
(2) 
Failure to register. Any person who offers an eligible residential unit as a short-term rental without registering with the City under this chapter, or any person who offers an eligible residential unit as a short-term rental while the unit's registration is suspended under this chapter, shall be fined $300 per violation per day. Each day's failure to comply with a notice of violation or any other order shall constitute a separate violation.
(3) 
Failure to comply with notice of violation. Any person who fails to comply with any notice of violation or other order issued pursuant to this section by the Director, the Commissioner, or a designee for a violation of any provision of this section shall be fined $300 per violation per day. Each day's failure to comply with a notice of violation or any other order shall constitute a separate violation.
B. 
Enforcement.
(1) 
Enforcement by the City. All violations of this chapter may be penalized by a noncriminal disposition as provided for in MGL c. 40, § 21D. All violations of this chapter are subject to penalty in accordance with the ordinances of City of Springfield, as amended. The provisions of this chapter may also be enforced according to Massachusetts Session Laws Acts of 2008 Chapter 106. Nothing herein shall be construed to preclude the City from seeking any additional penalties or taking any additional enforcement action as allowed for by color of law.
(2) 
Enforcement by booking agent. The City shall enter into agreements with booking agents for assistance in enforcing the provisions of this section, including but not limited to an agreement whereby the booking agent agrees to remove a listing from its platform for exceeding the maximum number of days a residential unit may be offered as a short-term rental, whereby the booking agent agrees to remove a listing from its platform that is deemed ineligible for use as a short-term rental under the provisions of this chapter, and whereby the booking agent agrees to prohibit a host from listing any listing without a valid registration number from the City. Any booking agent that fails to enter into such agreements to actively prevent, remove or de-list any ineligible listings shall be prohibited from conducting business in the City, at the City's sole discretion.
The Commissioner shall have the authority to promulgate regulations to carry out the provisions of this chapter.
If any provision in this chapter shall be held to be invalid by a court of competent jurisdiction, then such provision shall be considered separately and apart from the remaining provisions, which shall remain in full force and effect.
The provisions of this chapter shall take effect nine months from date of passage.