While providing transportation-for-hire services, no driver
shall carry more passengers during one trip than the number of seatbelt
equipped seating positions in vehicle. The driver shall know how to
properly install and safely use a child safety seat.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be unlawful for a passenger using a transportation-for-hire
service to refuse or fail to pay the agreed or established fare and
such refusal or failure shall constitute theft of services punishable
under state law, unless the passenger reasonably believes that the
driver has manipulated the agreed or established fare.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) A transportation-for-hire driver may solicit passengers only if the
solicitation is:
(1) From the driver’s compartment of the driver’s transportation-for-hire
vehicle or the immediate vicinity of the driver’s transportation-for-hire
vehicle; and
(2) In a way that does not annoy or obstruct the movement of any person.
(b) All hailable vehicles must:
(1) Have an operable roof mounted top light that illuminates when the
vehicle is in service and available to be hailed; or
(2) Display the following information on at least one (1) door on the
driver side and passenger side of the vehicle:
(A) The name of the operating authority under which the vehicle is currently
operating; and
(B) The vehicle’s transportation-for-hire fare rate.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
No transportation-for-hire driver shall refuse service to a passenger based on the passenger’s race; color; age; religion; sex; marital status; sexual orientation; gender identity and expression; national origin; disability; political opinions; or affiliations as such terms are defined in article
8.02 of this Code.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) An operating authority must offer transportation-for-hire services
to every portion of the city.
(b) An operating authority shall not permit its drivers to refuse a ride
request based on point of origin, destination, or length of trip.
(c) This section does not apply to transportation-for-hire services provided
by nonmotorized passenger transport vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) An operating authority must provide a wheelchair accessible vehicle
upon request without unreasonable delay.
(b) Operating authorities and drivers are prohibited from charging a
higher fare rate for wheelchair accessible vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) An operating authority and its drivers must allow fares to be paid
by credit card, debit card, and other such types of commonly accepted
electronic payment.
(b) When accepting an electronic payment, an operating authority or driver
must use a secure processing method that encrypts information transmitted
to authenticate the payment transaction for approval.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) If an operating authority accepts payment for transportation-for-hire
services provided by its drivers, then the operating authority shall
inform the payor of the rate of the transportation-for-hire service
before the transportation-for-hire service is provided.
(b) An operating authority must disclose its rates on its website. An
operating authority must also disclose its rates on a sign placed
in or on all hailable vehicles operated under the operating authority’s
permit.
(c) An operating authority or its driver shall provide the payor with
a legible receipt at the time of payment. The receipt, or a contemporaneously
produced document, must contain the following information:
(1) The date and time of the trip;
(4) An itemization showing how the fare was calculated;
(A) The trip distance (if the fare was based in whole or in part on distance);
(B) The duration of the trip in minutes (if the fare was based in whole
or in part on time);
(5) The name and phone number of the operating authority under which
the driver was operating at the time of the ride and a means of contacting
the operating authority with any complaints; and
(d) The receipt may be submitted to the payor electronically if the payor
agrees to accept an electronic receipt.
(e) An operating authority or its driver may not quote, charge, or attempt
to charge a fare higher than the fare calculated based on the operating
authority’s published rates for transportation-for-hire vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be unlawful for any transportation-for-hire driver
to knowingly transport any passenger to the location of a prostitute
or to knowingly transport any criminal, narcotic peddler, prostitute,
or bootlegger in the commission of a crime or infraction of the law
in any manner, or act in any manner as a panderer or pimp for prostitutes,
or a contact for unlawful establishments of any character.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be the duty of each transportation-for-hire driver
to promptly return all luggage, merchandise, or other property left
in the driver’s vehicle by a passenger. If the owner of such
property is not known or is uncertain, the driver shall promptly turn
over to the operating authority all property left in the vehicle,
giving a complete report of when and where the property was left in
the vehicle. All such property shall be tagged by the operating authority
for identification purposes. If property is not claimed by the owner
within seven (7) days, then the operating shall notify the chief of
police about the unclaimed property. Failure to follow the above procedure
shall render the driver liable for the value of the property to the
owner of such property.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
An operating authority shall require its vehicles to display
consistent trade dress when such vehicles are providing transportation-for-hire
services.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)