(a) 
While providing services for a transportation network company, no driver shall carry more passengers during one trip than the number of seatbelt equipped seating positions in the vehicle. The driver shall know how to properly install and safely use a child safety seat.
(b) 
This section does not apply to nonmotorized passenger transport vehicle services provided by a transportation network company.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016; Ordinance 2017-O0096 adopted 8/10/2017)
It shall be unlawful for a passenger using a transportation network company to refuse or fail to pay the agreed or established fare and such refusal or failure shall constitute theft of services punishable under state law, unless the passenger reasonably believes that the driver has manipulated the agreed or established fare.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)
(a) 
A transportation network company driver may not solicit or hail passengers.
(b) 
This section does not apply to nonmotorized passenger transport vehicle services provided by a transportation network company.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016; Ordinance 2017-O0096 adopted 8/10/2017)
No transportation network company driver shall refuse service to a passenger based on the passenger’s race; color; age; religion; sex; marital status; sexual orientation; gender identity and expression; national origin; disability; political opinions; or affiliations as such terms are defined in article 8.02 of this code.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)
(a) 
A transportation network company must offer services to every portion of the city.
(b) 
A transportation network company shall not permit its drivers to refuse a ride request based on point of origin, destination, or length of trip.
(c) 
This section does not apply to nonmotorized passenger transport vehicle services provided by a transportation network company.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)
(a) 
A transportation network company must provide a wheelchair accessible vehicle upon request without unreasonable delay.
(b) 
A transportation network company and its drivers are prohibited from charging a higher fare rate for wheelchair accessible vehicles.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)
(a) 
A transportation network company and its drivers must allow fares to be paid by credit card, debit card, and other such types of commonly accepted electronic payment.
(b) 
When accepting an electronic payment, a transportation network company or driver must use a secure processing method that encrypts information transmitted to authenticate the payment transaction for approval.
(c) 
This section does not apply to nonmotorized passenger transport vehicle services provided by a transportation network company.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016; Ordinance 2017-O0096 adopted 8/10/2017)
(a) 
If a transportation network company accepts payment for services provided by its drivers, then the transportation network company shall inform the payor of the rate of the service before the service is provided.
(b) 
A transportation network company must disclose its rates on its digital network or website.
(c) 
A transportation network company or its driver shall provide the payor with a legible receipt at the time of payment. The receipt, or a contemporaneously produced document, must contain the following information:
(1) 
The date and time of the trip;
(2) 
The fare rate;
(3) 
The total fare;
(4) 
An itemization showing how the fare was calculated;
(A) 
The trip distance (if the fare was based in whole or in part on distance);
(B) 
The duration of the trip in minutes (if the fare was based in whole or in part on time);
(5) 
The name and phone number of the transportation network company under which the driver was operating at the time of the ride a means of contacting the transportation network company with any complaints; and
(6) 
The driver’s full name.
(d) 
The receipt may be submitted to the payor electronically if the payor agrees to accept an electronic receipt.
(e) 
A transportation network company or its driver may not quote, charge, or attempt to charge a fare higher than the fare calculated based on the transportation network company’s published rates.
(f) 
This section does not apply to nonmotorized passenger transport vehicle services provided by a transportation network company.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016; Ordinance 2017-O0096 adopted 8/10/2017)
It shall be unlawful for any transportation network company driver to knowingly transport any passenger to the location of a prostitute or to knowingly transport any criminal, narcotic peddler, prostitute, or bootlegger in the commission of a crime or infraction of the law in any manner, or act in any manner as a panderer or pimp for prostitutes, or a contact for unlawful establishments of any character.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)
It shall be the duty of each transportation network company driver to promptly return all luggage, merchandise, or other property left in the driver’s vehicle by a passenger. If the owner of such property is not known or is uncertain, the driver shall promptly turn over to the transportation network company all property left in the vehicle, giving a complete report of when and where the property was left in the vehicle. All such property shall be tagged by the transportation network company for identification purposes. If property is not claimed by the owner within seven (7) days, then the transportation network company shall notify the chief of police about the unclaimed property. Failure to follow the above procedure shall render the driver liable for the value of the property to the owner of such property.
(Ordinance 2016-O0077, sec. 3, adopted 5/12/2016)