Every residential unit and business within the corporate limits
of the city shall be required to utilize garbage collection and disposal
services provided under contract by the city when such residential
unit or business unit is occupied. A residential unit or business
unit shall be deemed occupied when either water, wastewater, or electrical
power services are being supplied. Exemption for newly annexed properties
shall be granted at the request of the newly annexed property owner,
who may elect to continue to receive service from the same service
provider servicing the property at the time of annexation; however,
such services must cease on the expiration of two years from the effective
date of the annexation and mandatory participation with the city provider
shall apply. No person within the city limits shall be permitted to
burn residential trash.
(Ordinance 2003-04-07-009, art.
V, sec. 1(a), adopted 4/7/03)
The following rules, regulations and provisions shall, in addition
to the other applicable provisions of this article, govern the provision
of solid waste services to residential units:
(1) Collection schedule; special collections.
The contractor
shall provide curbside collection service for the collection of refuse
as provided for in the contract to each residential unit two (2) times
per week. Customers must place containers as stipulated in the contract
at curbside by 7 a.m. on the designated collection day. In addition
to the scheduled weekly collection of residential refuse, the contractor
may from time to time provide special collection of bundles, bulky
waste, construction debris, dead animals and hazardous waste at residential
units at the request of the city.
(2) Placement of container at curb.
Each container for collection
shall be placed at curbside for collection. Curbside refers to that
portion of the right-of-way adjacent to paved or traveled city roadways
with placement as close to the roadway as practicable without interfering
with or endangering the movement of vehicles or pedestrians. When
construction work is being performed in the right-of-way, containers
shall be placed as close as practicable to an access point for the
collection vehicle. The contractor may decline to collect any container
not so placed.
(3) Hours of collection.
Collection of residential refuse
and special collections scheduled by the city shall not start before
7 a.m. or continue after 6 p.m. on the same day. Exceptions to collection
shall be effected only upon the mutual agreement of the city and the
contractor, or when the contractor reasonably determines that an exception
is necessary to complete collection on an existing collection route
due to unusual circumstances.
(4) Holidays.
In the event of suspension of regular collection
service on a holiday, collection service shall be provided on the
next business day after the holiday.
(5) Complaints.
All complaints shall be made directly to
the contractor. In the case of verified missed scheduled collections,
the contractor shall arrange for the collection within 24 hours after
the complaint is received. The city shall notify customers of complaint
procedures, and of the location and telephone number at which the
contractor can be reached between the hours from 8 a.m. to 4:30 p.m.
on regular collection days.
(6) Appeals.
Any determination by the city, the contractor
or the city’s operator regarding the terms and provisions of
this article may be appealed to the city council, which shall conduct
a hearing on the matter. The city, the contractor or the city’s
operator, as applicable, shall, upon request, provide the customer
with information regarding appeals and hearing procedures.
(Ordinance 2003-04-07-009, art.
V, sec. 1(b)–(g), adopted 4/7/03)
Commercial or industrial units shall arrange by individual agreement
for collection and disposal of refuse with the city provider. Such
operations shall comply with all applicable laws. Vehicles and equipment
used for such collections shall be kept in good repair, appearance
and sanitary condition, and all refuse shall be contained, tied or
enclosed so as to prevent leaking, spilling or blowing during hauling.
(Ordinance 2003-04-07-009, art.
V, sec. 2, adopted 4/7/03)