City of Kalamazoo, MI
Kalamazoo County
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Table of Contents
Table of Contents
[HISTORY: Adopted by the City Commission of the City of Kalamazoo 12-10-1990 by Ord. No. 1503. Amendments noted where applicable.]
GENERAL REFERENCES
Cable television rate regulations — See Ch. 43.
Cable communications — See Ch. 44.
Telecommunications — See Ch. 45.
Article I In General

§ 41-1 Title and purpose.

§ 41-2 Definitions.

§ 41-3 Compliance with chapter, generally.

§ 41-4 (Reserved)

§ 41-5 (Reserved)

§ 41-6 (Reserved)

§ 41-7 (Reserved)

§ 41-8 (Reserved)

§ 41-9 (Reserved)

§ 41-10 (Reserved)

Article II Consumer Protection and Customer Service Standards

§ 41-11 Service center and bill payment locations; hours of availability.

§ 41-12 Customer service availability.

§ 41-13 Limitation regarding telephone busy signals.

§ 41-14 Telephone response time.

§ 41-15 Subscriber complaints; timely response.

§ 41-16 (Reserved)

§ 41-17 (Reserved)

§ 41-18 (Reserved)

§ 41-19 (Reserved)

§ 41-20 (Reserved)

§ 41-21 Generally.

§ 41-22 Installations.

§ 41-23 Service problems.

§ 41-24 Scheduled appointments.

§ 41-25 (Reserved)

§ 41-26 (Reserved)

§ 41-27 (Reserved)

§ 41-28 (Reserved)

§ 41-29 (Reserved)

§ 41-30 (Reserved)

§ 41-31 Communications to consumers.

§ 41-32 Bills and billing disputes.

§ 41-33 Refunds.

§ 41-34 Rate or channel changes.

§ 41-35 (Reserved)

§ 41-36 (Reserved)

§ 41-37 (Reserved)

§ 41-38 (Reserved)

§ 41-39 (Reserved)

§ 41-40 (Reserved)

Article III (Reserved)

§ 41-41 (Reserved)

§ 41-42 (Reserved)

§ 41-43 (Reserved)

§ 41-44 (Reserved)

§ 41-45 (Reserved)

§ 41-46 (Reserved)

§ 41-47 (Reserved)

§ 41-48 (Reserved)

§ 41-49 (Reserved)

§ 41-50 (Reserved)

§ 41-51 (Reserved)

§ 41-52 (Reserved)

§ 41-53 (Reserved)

§ 41-54 (Reserved)

§ 41-55 (Reserved)

§ 41-56 (Reserved)

§ 41-57 (Reserved)

§ 41-58 (Reserved)

§ 41-59 (Reserved)

§ 41-60 (Reserved)

Article IV (Reserved)

§ 41-61 (Reserved)

§ 41-62 (Reserved)

§ 41-63 (Reserved)

§ 41-64 (Reserved)

§ 41-65 (Reserved)

§ 41-66 (Reserved)

§ 41-67 (Reserved)

§ 41-68 (Reserved)

§ 41-69 (Reserved)

§ 41-70 (Reserved)

§ 41-71 (Reserved)

§ 41-72 (Reserved)

§ 41-73 (Reserved)

§ 41-74 (Reserved)

§ 41-75 (Reserved)

§ 41-76 (Reserved)

§ 41-77 (Reserved)

§ 41-78 (Reserved)

§ 41-79 (Reserved)

§ 41-80 (Reserved)

Article V Penalties

§ 41-81 Violations.

§ 41-82 Evaluation of violations.