[Adopted 1-13-1992 by L.L. No. 1-1992]
Water rates are established, as amended from time to time by the Village Board, pursuant to §§ 152-3 and 152-5 of the Village Code.
A. 
The minimum monthly charge for residential users shall be a minimum as determined by the Board of Trustees and shall be payable by the owners of buildings having a water service, whether occupied or unoccupied and whether such water service has been turned on or turned off. Such charges shall be waived, however, provided the owner of said premises shall request the Village of Coxsackie Water Department in writing to have the water service turned off outside the building or building located on said premises. A service charge of $25 shall be made by the owner of premises for turning off or turning on such water service, for whatever reason.
B. 
Industrial water rates, per gallon, are available only to commercial enterprises, as established from time to time. Such qualifications, however, shall be subject to approval and periodic review by the Board of Trustees of the Village of Coxsackie.
Shutoff and turn-on charges shall be $25 for each service unless otherwise provided in this article.
[Amended 9-22-2015 by L.L. No. 3-2015; 12-14-2015 by L.L. No. 4-2015]
A. 
Billing procedures. Water rents shall be billed to customers by the 15th of the month following the month of the scheduled reading and shall be payable without penalty within 30 days after the date of issuance of such billing. Thereafter, a penalty of 20% will be added to the bill per quarter. Penalties may be waived, for good cause shown, at the sole discretion of the Village Board. Failure to receive the bill by mail or otherwise shall not excuse payment of the water bill. Effective January 1, 2016, any account that has an unpaid water bill that goes to the tax roll will incur a penalty of $100 or 20% of the amount relevied, whichever is higher.
B. 
Delinquent rents or charges. Whenever water rents or charges have remained unpaid for more than 90 days from the date of issue, the Village shall have the right to discontinue the supply of water to the premises and prevent the further use of water therein, until such rents and charges and interest at 20% per quarter are paid, together with the charge of $50 for again turning on water. Where the supply of water is turned off by direction of the Board of Trustees, no person shall turn it on without first obtaining a permit therefor. Shutoffs will be in compliance with all state and federal regulations.
C. 
Penalty for failure to provide meter readings. Effective January 1, 2019, any working meter, that is determined to be accessible to read, but that has to be estimated because the owner fails to submit a meter reading, will be billed at 10,000 gallons for each quarter and will incur a $25 fee for each quarterly occurrence to the owner's account. Failure to provide two consecutive quarterly readings will result in an additional $100 fee to the owner's account and the installation of a remote-read meter. Failure to provide access to the meter reader at a mutually agreeable time within three months following the failure to provide the quarterly meter readings will result in an additional $250 fee to that account.
[Amended 2-11-2019 by L.L. No. 2-2019]
Notwithstanding any of the foregoing provisions, except in case of emergency, temporary interruption necessitated by repairs, extension or maintenance operations, shortage of water or similar situations, no service shall be terminated by the Village without complying with the following procedures:
A. 
Notice of violation and hearing. Upon the determination by the Superintendent of Water Filtration or the Village Clerk that a violation has occurred pursuant to this article or that a bill for services or other charges has become delinquent, the Village Clerk may notify in writing the occupant or occupants of the affected premises as well as the owner thereof either personally or by certified mail at the last known address of such persons, setting forth specifically the grounds for termination of service and the time and place of hearing within the Village. Such notice shall be served at least 10 days prior to the date of the hearing and shall contain a warning that unless such person or persons shall appear and offer proof or others evidence at such hearing, the service may be terminated without further notice.
B. 
Conduct of hearing. At the time and place specified in the notice, the Superintendent of Water Filtration or other Village official designated by the Board of Trustees, hereafter referred to as the "hearing officer," shall conduct the hearing and such proof or evidence that may be presented by the Village and the other interested parties.
C. 
Determination. At the close of the hearing, the hearing officer may order the termination of the service or other appropriate action as he or she may determine, including adding the cost of certified mail or personal service of notice to the service bill of the person affected.
D. 
Appeal. Any person aggrieved by the action of the hearing officer shall have the right to appeal to the Board of Trustees. Such appeal taken by filing within 14 days after notice of the action complained of has been mailed to such person's last known address, together with a written statement setting forth fully the ground for the appeal. The Board of Trustees shall set a time and place for the hearing on such appeal and notice of such hearing shall be mailed to the applicant at his or her last known address at least five days prior to the date set for the hearing. The decision and order of the Board of Trustees shall be final and conclusive.