A. 
Complaints shall be made to the authority having jurisdiction with supporting information that a wastewater treatment system may be deficient (i.e., observed failure to groundwater, surface water, or aboveground seepage, odor, or otherwise creating a public nuisance).
B. 
Upon receipt of a bona fide complaint or upon personal observation of said wastewater treatment system, the authority having jurisdiction shall notify the property owner and the inhabitants of said property in writing, within seven business days of receipt of the complaint or personal observation, that an inspection pursuant to § 162-20 of this chapter is required. A copy of such notice shall be sent to the Clerk of the local governing body.