[CC 1985 §63.300]
These rules and regulations have been adopted to govern the
water services furnished by the City in a uniform manner for the benefit
of the City and its water users and are subject to change as herein
provided without notice to any water users or any other person.
[CC 1985 §63.305]
The following expressions, words and terms, when used herein,
shall have the meanings stated below:
Any individual, firm, partnership, corporation, the Federal
or State Government or any unit, agency, political corporation or
subdivision of either the Federal or State Government or other agency
applying for a water user's agreement.
Any person owning property served by the water system of
the owner and who has a leasehold interest therein with more than
a year to run. The term "landowner" shall also include
life tenants but the owner may at its discretion require remaindermen
to enter into any agreement required with the property owner under
these rules and regulations and the remaindermen shall obey these
rules and regulations in all respects.
City of Canton.
The point of delivery shall be at the meter, unless otherwise
specified in the water user's agreement or in any other agreement
where it shall be mentioned.
The term "service", when used in connection
with the supplying of water, shall mean the availability for use by
the water user of water, subject to the provisions of these rules
and regulations. Service shall be considered as available when the
owner maintains the water supply at a minimum of twenty (20) p.s.i.
pressure at the point of delivery with the service line static, in
readiness for the water user's use, regardless of whether the water
user makes use of it.
The Safe Drinking Water Commission created in Section 640.105,
RSMo., shall promulgate rules necessary for the implementation, administration
and enforcement of Sections 640.100 to 640.140, RSMo., and the Federal
Safe Drinking Water Act as amended.
Any individual, firm, partnership, corporation, the Federal
or State Government or any unit, agency, political corporation or
subdivision of either the Federal or State Government or other agency
receiving water or waste services, or to whom water services are made
available from the owner's facilities pursuant to a written water
user's agreement.
Water service shall consist of facilities for supplying water
to one (1) residence or business establishment located on land within
the jurisdiction of the owner.
The written contract between the water user and the owner
pursuant to which water service is supplied or made available.
[CC 1985 §63.310]
The rate schedules for water service are fixed by the City.
The rate schedule is subject to change by action of the City, with
the approval of the State Director of the Farmers Home Administration,
so long as the City has unpaid obligations which are held or insured
by the United States of America. If a provision of the rules and regulations
conflicts with the provisions of the rate schedule, the provision
of the rate schedule shall prevail. If the total amount of revenue
and income derived from the collection of the water rates is insufficient
to meet the payment of the costs of operation, maintenance, depreciation,
necessary extensions and enlargements, and payments of the principal
and interest on any general and special obligations bonds, then outstanding
with their attendant obligations pursuant to the terms of the bonds
and the authorizing resolutions, the City shall increase the water
rates for the first (1st) month thereafter in an amount sufficient
to meet these costs and obligations.
[CC 1985 §63.315]
The City may require, at its discretion, for meters to be read
by the water users and readings reported to the City.
[CC 1985 §63.320]
Applicants for a water user's agreement shall make application
to the City. Such applications shall be in writing and the City shall
prescribe the form of such application.
[CC 1985 §63.325]
A.
Readiness To Accept. Before installing a service extension
and providing water, the City may require the applicant to pipe his/her
home and be in readiness to accept the service.
B.
Service For Sole Use Of The Water User. The standard water
service connection is for the sole use of the water user and does
not permit the extension of pipes to transfer water from one (1) property
to any other consumer nor will the user share, resell or submeter
water to any other consumer. If an emergency or specific situation
should make such an arrangement advisable, it shall be done only on
specific written permission of the owner for the duration of the emergency.
No more than one (1) residence shall be served by one (1) water service
connection. A farm containing one (1) residence and other buildings
for use in the farming operation shall be considered as one (1) residence
and the water user may use water from one (1) meter for all such buildings;
provided that in the event that a farm contains two (2) or more residences,
a meter shall be required for each residence, unless the City shall
find such to be an unusual hardship upon the water user, in which
case a special agreement may be made concerning such additional residence
and the rules for a multiple-unit dwelling as set forth in these rules
and regulations shall be applied to determine the rate for such farm
containing two (2) residences.
C.
Hardship Agreements. The City may enter into a special agreement
whereby a right of entry is granted to the City to read a meter placed
on private property for remotely located residences or remotely located
water uses, where the location of the meter as provided in these rules
and regulations would, in the City's opinion, cause undue hardship
and expense on the water user. Such special agreements must be written
and no water user or applicant for water service shall have any right
to force the City to enter into such a special agreement, but such
agreements must be entered into solely at the discretion of the City.
The City may in the alternative apply the multiple-unit residence
rule stated in these rules and regulations.
D.
Continuity Of Service. The City will make all reasonable
efforts to supply continuous, uninterrupted service. However, it shall
have the right to interrupt service for the purpose of making repairs,
connections, extensions or for other necessary work. Efforts will
be made to notify water users whenever possible who may be affected
by such interruptions, but the City will not accept responsibility
for losses which might occur due to such necessary interruptions.
The City does not accept responsibility and shall not be liable for
losses due to failure of the City to notify any water user of any
such interruption.
E.
Services. The City will install all water service pipes
from its mains to the meters on property abutting the right-of-way
along which the main is installed insofar as its current financial
responsibilities, obligations and conditions will permit and insofar
as adequate water pressure is available at the point of delivery requested
by the applicant or water user, but not to exceed a maximum distance
of fifty (50) feet from City's main. The service pipe shall not be
less than three-fourths (¾) inch in size and the City will
also install and pay for the City's main connection, meter and meter
setting. The meter will be set at the point on the water user's premises
designated by the City. The charge for services to be made by the
City shall be that amount specified in these rules and regulations
or as otherwise provided by the City, but in no event shall it be
less than the cost to the City.
F.
Right To Inspect. Representatives of the City shall have
the right at reasonable hours to enter upon the water user's premises
to read and test meters, inspect piping and to perform other duties
for the maintenance and operation of service or to remove its meters
and equipment upon discontinuance of service by the water user.
G.
Piping Work To Be Inspected. All piping work in connection
with pipe and services connected with the City's main shall be submitted
to the inspection of the owner before such underground work is covered
up. Whenever the City determines that job of plumbing is obviously
defective, although not in direct violation, the City may require
that it be corrected before the water will be turned on. The City
may prescribe the type of materials and the standard of workmanship
to be followed in enforcing this Section.
H.
Intercepting Tank Required For Large Customers. Service
pipes shall not be connected to the suction side of pumps. The supply
for use of a character requiring a large quantity of water within
a short period will not be permitted except through intercepting or
intermediate storage tanks.
I.
Check Valves, Flush Valves And Vacuum Breakers. Water users
having boilers or hot water systems connected with mains of the City
must have a check valve in the supply pipe to the boilers and hot
water heating systems, together with a release valve at same point
between the check valve and the heating system. All water users are
hereby cautioned against danger of collapse of boilers since it is
sometimes necessary to shut off the supply of water without notice,
and for this reason a vacuum valve should be installed in the steam
lines to prevent their collapse in case the water supply is interrupted.
The City, however, will not be responsible for accidents or damages
resulting from the imperfect action or failure of such valves.
J.
Cross-Connections And Interconnections. The City will not
allow to be made any physical connection in its water supply system
to that of any other pipe system or equipment where such other pipe
system or equipment in any manner receives all or any part of its
supply of water directly or indirectly from wells, streams or any
service other than that of the water system of the City. No interconnection
or cross-connection, as defined below, shall be permitted. The making,
causing or permitting of the installation or existence of any interconnection
or cross-connection shall constitute a violation of the rules and
regulations of the City and such prohibited connection shall be removed
forthwith in a manner acceptable to the City and the duly constituted
public health officials.
1.
Failure to do so within two (2) days from and after date of notification
by the City may result in discontinuance of water service without
further notice.
2.
When used in these rules and regulations, the following words and
phrases shall have the meaning herein provided:
a.
Cross-connection. Any pipe, valve or other arrangement
or device connecting the pipe lines of the City or facilities directly
or indirectly connected therewith to and with pipes or fixtures supplied
with water from any source other than the lines of the City directly
connected.
b.
Interconnection. A plumbing arrangement, other
than a cross-connection, by which contamination might be admitted
or drawn into the distribution system of the City, or into lines connect
therewith, which are used for the conveyance of potable water.
K.
Applicants Having Excessive Requirements. In the event of
an applicant whose water requirements are bound to exceed the City's
ability to supply it from existing physical assets without adversely
affecting service to other water users, the City will not be obligated
to render such service, unless and until suitable financing is provided
by the applicant to cover the additional physical assets. The City
has no obligation to reimburse the applicant for any physical assets
provided.
L.
Customer's Duty Regarding Service Lines. The water user's
service pipe and all connections and fixtures attached thereto shall
be subject to the inspection of the City before the water will be
turned on, if the City so elects, and all properties receiving a supply
of water and all service pipes, meters and fixtures, including any
and all fixtures within any improvements or buildings on said properties,
shall at all reasonable hours be subject to inspection by any duly
authorized employee or agent of the City.
1.
All service pipes shall be laid at all points at least forty-two
(42) inches below the surface of the ground and shall be placed on
firm and continuous earth so as to give unyielding and permanent support.
They shall not be laid in sewer ditches. It shall be installed in
the trench at least eighteen (18) inches in a horizontal direction,
in undisturbed earth, from any other trench wherein are laid gas pipe,
sewer pipe or for other facility, public or private. Such service
line shall not pass through premises other than that to be supplied
unless the owner shall so agree in writing.
2.
Water user shall, at his/her own cost and expense, make all changes
in the service pipe required or rendered necessary on account of changes
in the street grades, relocation of mains or other causes.
3.
No fixture shall be attached to, or any branch made in, the service
pipe between the main of the City and the meter.
4.
Any repairs or maintenance necessary to the service pipe or any pipe
or fixture in or upon the water user's premises shall be performed
by the water user at his/her sole expense and risk.
5.
Service pipes must be kept and maintained in good condition and free
from all leaks and for failure to do so the water supply may be discontinued.
6.
The City shall in no event be liable for any damage done or inconvenience caused by reason of any break, leak or defect in, or by water escaping from, service pipes or from fixtures on the premises of the City or water user. The water user shall be billed in the usual manner for the cost of all such water according to the rate schedule of the City as provided for in Article II.
M.
No One But Owner's Employee May Turn Water On Or Off. No
one but an employee or a person authorized by the City shall turn
on water or shut off water to any water user or to any property, except
in the case of escaping water.
N.
Water Users Requiring Uninterrupted Supply. The City will
endeavor to give reasonable service but does not guarantee a sufficient
or uniform pressure or an uninterrupted supply of water and water
users are cautioned to provide sufficient storage of water where an
absolutely uninterrupted supply must be assured, such as steam boilers,
hot water heating systems, gas engines, etc.
Fixtures or devices taking a supply of water directly from the
service pipes, depending upon the hydraulic pressure of the pipes
system of the City for supplying same under working pressure, would
do so at the risk of the parties making such attachment, as the City
will not be responsible for any accidents or damages to which such
fixtures or devices are subject.
[CC 1985 §63.330]
Private fire hydrants may be installed by a written agreement
with the City, provided that the City shall take into account all
possible costs to the City and charge an equitable price therefore,
all cost factors considered. Public fire hydrants may be installed
by special agreement with the State, a municipality, political subdivision
or political corporation and the City shall take into consideration
the same factors when entering such a contract.
[CC 1985 §63.335; Ord. No. 320-C §1, 1-16-1989; Ord. No. 547-C §1, 3-24-2003]
A.
Meters Furnished By City. Meters will be furnished, installed,
owned, inspected, tested and kept in proper operating condition by
the City without cost to the water user, except that such water user
shall pay a connection fee as set forth in these rules and regulations,
which shall not be refundable. The complete record of tests and histories
of meters will be kept if deemed necessary by the City. Meter tests
will be made according to methods of the American Waterworks Association
by the City as often as deemed necessary by the City.
B.
Meter Accuracy. Service meter errors which do not exceed
two percent (2%) fast or slow shall be considered as being within
the allowable limits of accuracy for billing purposes. The percentage
of error will be considered as that arrived at by taking the average
of the error at full load and that at ten percent (10%) load, unless
a water user's rate of usage is known to be practically constant,
in which case the error at such constant use will be used.
C.
Meter Location. Meters shall be set in an accessible place
on the outside of buildings, except where otherwise directed by the
City. All meters shall be set horizontally and never connected into
a vertical pipe. Meters outside of the buildings shall be placed in
meter boxes furnished and installed by the City.
D.
Requested Meter Test. If a water user shall desire a test
of a water meter for accuracy, the water user shall make a request
and shall also make a twenty dollar ($20.00) deposit with the City.
If the meter shall be found to be in error in excess of two percent
(2%), the previous month's water bill only will be reduced by the
amount of error, and the twenty dollar ($20.00) deposit will be credited
to the water user's water service account. If the meter is not in
error, as herein defined, the water user shall pay the entire cost
of testing a water meter for accuracy and the twenty dollar ($20.00)
deposit will be applied to the amount due for the water meter testing.
E.
Water User's Responsibility. The water user shall be responsible
for any damage to the meter installed for his/her service for any
cause other than normal wear and tear.
[CC 1985 §63.340; Ord. No. 430-C §1, 12-18-1995; Ord. No. 852-C, 4-18-2022]
A.
Bills
will be rendered for service by the first (1st) working day of the
month immediately following the close of the period for which the
service was rendered as set forth in the rate schedule. Water user's
bills are payable in full by 5:00 P.M. on the fifteenth (15th) day
of each month, unless the fifteenth (15th) day of the month is not
a regular City business day, in which case bills are payable not later
than 5:00 P.M. on the next regular City business day.
B.
Failure
of the City to submit a service bill shall not excuse the water user
from the obligation to pay for the water used. Failure to pay the
bill by 5:00 P.M. on the twenty-fifth (25th) day of the month, unless
the twenty-fifth (25th) day of the month is not a regular City business
day, in which case bills are payable not later than 5:00 P.M. on the
next regular City business day, and failure to pay shall result in
the disconnection (actual or technical) of the water service.
C.
Water
service shall not be reconnected until a reconnection fee of seventy-five
dollars ($75.00) and the unpaid amount of the water user's bill shall
have been made to the City of Canton in cash or certified funds. Such
disconnection shall be made without the necessity of notice to the
water user.
D.
Every
water user in the City of Canton may negotiate a payment contract
with the City of Canton to provide for alternative methods of payment
of water user bills. The payment contract must be negotiated and signed
not later than 5:00 P.M. on the twenty-fifth (25th) day of the month,
unless the twenty-fifth (25th) day of the month is not a regular City
business day, in which case the "payment contract" must be signed
not later than 5:00 P.M. on the next regular City business day. If
the water user who has signed the payment contract shall fail to comply
with all payments set out in the payment contract, or shall violate
any laws or regulations of the City concerning the use of the Municipal
Water System of the City, the payment contract shall immediately become
null and void without any notice and the water service to the water
user shall be subject to immediate disconnection. Any water user who
shall have a payment contract voided shall not be eligible for another
payment contract for a period of six (6) months from the date of the
voiding of the payment contract.
E.
Any
damage resulting to the water user or any property of the water user
or the landowner of the property occupied by the water user shall
not be the responsibility of the City, its agents or employees. The
City, its agents and its employees shall not be liable to the water
user or landowner of any property used, held, occupied, rented or
leased by the water user for any such damage when disconnection is
made according to this Section, and it shall be immaterial that no
notice of such disconnection was given to the water user or to said
property owner.
[Ord. No. 560-C §1, 11-17-2003]
[CC 1985 §63.347; Ord. No. 541-C §2, 1-21-2003; Ord. No. 546-C §3, 3-24-2003]
A.
All
water users of the City of Canton, Missouri municipal water system
shall be subject to security deposits and reconnection charges as
follows:
1.
Security deposit and late payments.
a.
Security deposit. All water users requesting water
service at any water meter location for the first (1st) time after
February 1, 2003 (i.e., moved from out of town, built a new house,
etc.) shall make a security deposit of seventy-five dollars ($75.00)
before the water service shall be turned on. For those water users
who moved to a new water meter location within the City of Canton,
Missouri, and who have already paid the deposit for the old location,
and such deposit has not been refunded by the City of Canton, Missouri
or used to pay a delinquent account owed by the water user to the
City of Canton, Missouri, a connection fee of twenty-five dollars
($25.00) will be charged, and the balance of any outstanding water
bill shall be paid in full before the water will be turned on.
b.
Use of security deposit. If water service is disconnected
as provided for in this Chapter for non-payment of a water bill, the
City of Canton, Missouri shall apply all of that portion of the security
deposit to the delinquent amount owed by the water user to the City
up to and including the entire amount of the deposit, if necessary.
If the water deposit is not sufficient to pay the entire delinquent
water user's amount, the water user shall remain liable for all of
the remaining unpaid account.
c.
Late payments. When a water user is late in making
payment for water usage and the water service is disconnected due
to non-payment, the water user will be required to pay a reconnection
fee of seventy-five dollars ($75.00), and pay the balance of any outstanding
bill in full before the water service is reconnected and the water
turned on.
d.
Security deposit refunds. Security deposits will
be refunded under the following circumstances, but only after the
final water bill has been paid in full:
(1)
The water user has moved outside of the City limits of the City
of Canton, Missouri, and has discontinued any residence within the
City limits of the City of Canton, Missouri.
(2)
Death of the water user in which case the refund shall be made
as follows:
(a)
To the surviving spouse of the water user.
(b)
If there is no surviving spouse, and if the water user has a
probate estate, then to the personal representative of the estate
of the deceased upon presentation of certified Letters of Appointment.
(c)
If there is no surviving spouse, or if there is no probate estate
of the water user, then to the heirs at law of the deceased water
user as determined under the provisions of Section 474.010, RSMo.
e.
When reconnections to be made. Water service which
has been disconnected for non-payment will be reconnected only during
regular City of Canton, Missouri, office hours and on regular days
of operation of the City of Canton, Missouri. No reconnections will
be made after hours or on weekends or holidays.
f.
Account service fee. Whenever the City of Canton
shall place an unpaid account for water service in the hands of a
third-party collection agency for recovery, an account service fee
of seventy-five dollars ($75.00) shall be added to the account, and
the delinquent water services user shall be responsible for the payment
of that fee as well as the unpaid utility account and other fees as
provided for in this Code.
[Ord. No. 723-C §1, 1-21-2014]
[CC 1985 §63.345; Ord. No. 375-C §4, 5-18-1992]
A.
In
the event that water service is discontinued for any reason other
than the temporary vacancy of the property or in the event that it
is discontinued and another source of water supply is used for the
property, then reconnection shall be made only in the event that the
minimum bill for the period of disconnection shall be paid by the
water user or owner of the property. In addition, all previous unpaid
bills, plus nine percent (9%) per annum interest on the unpaid balance,
shall be paid before reconnection shall be allowed for such water
user or property.
1.
In the event that an applicant for water services has purchased or
otherwise acquired the property and holds title thereto and the previous
land owner had discontinued water service other than because of the
temporary vacancy thereof, said applicant shall not be required to
pay the above reconnection charges as a result of the conduct or actions
of the previous land owner but shall be required to pay only a connection
charge of twenty-five dollars ($25.00) to the systems of the City.
2.
Except in the case of failure of water user to pay the bill owed
the City for water service, as set forth in these rules and regulations,
the owner will not discontinue the service of any water user for violation
of any rule or regulation of the owner, without written notice of
at least two (2) days, mailed to each customer at his/her address
as shown upon the City's records or personally.
a.
For willful or indifferent waste of water due to any cause.
b.
For failure to protect from injury or damage the meter or connections
or for failure to protect and maintain the service pipe or fixtures
on the property of the water user (or the property occupied by the
water user) in a condition satisfactory to the City.
c.
For molesting or tampering by the water user or others, with the
knowledge of the water user, with any meter, connections, service
pipe, curb cock, seal, valve or any other appliance of the City's
controlling or regulating the water user's water supply.
d.
For failure to provide the City's employees free and reasonable access
to the property supplied or for obstructing the way of ingress to
the meter or other appliances controlling or regulating the water
user's water supply.
e.
For non-payment of any account for water supplied, for water service,
or for meter or service maintenance, or for any other fee or charge
accruing under these rules and regulations, the rate schedule of the
City.
f.
In case of vacancy of the premises.
g.
For violation of any rules and regulations of the City.
h.
For any practice or act prohibited by the Missouri Division of Health.
i.
For failure to allow any City employee, officer, agent or representative
the right to inspect the water user's premises for any purpose set
forth in these rules and regulations.
3.
The discontinuance of the supply of water to a property for any reason
shall not prevent the City from pursuing any lawful remedy by action
of law or otherwise for the collection of monies due from the water
user or property owner.
4.
Water will not be turned on to any property unless there is at least
one (1) adult person therein at such times to see that all water outlets
in the premises are closed to prevent damage by escaping water.
[CC 1985 §63.350]
The City may make specific water service contracts with the
United States of America and its agencies, the State of Missouri and
its agencies, school districts and municipal corporations and all
other political subdivisions of the State of Missouri and of the United
States of America differing from stipulations set out in the rate
schedule and rules and regulations. Such contract must receive written
approval by the State Director before being placed in effect.
[CC 1985 §63.355]
In making a future connection to an applicant for water service
after the adoption and effective date of this Section, the City shall
charge a fee at least equal to the cost to the City of said connection
and such fee may be adjusted, taking into consideration the average
cost for the entire system to each water user, at the discretion of
the City, but said fee shall in no event be less than one hundred
fifty dollars ($150.00).
[CC 1985 §63.360; Ord. No. 726-C §2, 3-17-2014]
A.
Extensions of water mains and lines shall be made within the City
of Canton, Missouri, by written application on a form approved by
the City. If the application is approved, the main line shall be extended
subject to the following:
1.
The extension of water mains to privately owned property primarily
benefits the owners of that property. The owner of the benefited property
shall be the party primarily responsible to pay the cost of water
main extensions.
2.
The City of Canton, acting by and through its Board of Aldermen,
reserves the power and authority to review each application for a
water main extension and if, after considering all of the relevant
factors relating to the main extension, it is determined by the Board
of Aldermen that the requested extension of the water main benefits
the City by economic development, employment expansion and/or retention
of employment, and it is determined that the City has sufficient available
financial resources, the City may pay for part of or all of the main
extension.
3.
If the determination is made that the property owners should
pay all or a part of the costs of the main extension, the property
owner shall pay the property owner's share of construction, engineering
and legal expense for such extension. The City reserves the authority
to request that the property owner's portion of the construction costs
shall be made in advance to the City to be placed in a special escrow
account. If the total cost and expenses to be contributed by the landowner
for such construction is not ascertainable, the landowner's portion
of the cost thereof shall be estimated and said amount shall be put
in the escrow account and the applicant shall agree to pay its share
of any additional costs incurred for such extension.
4.
Before granting to an applicant the right to make such extension,
the City shall first determine that the extension will not materially
affect in an adverse manner the services rendered to any existing
customers of the City. In the event the City determines, based on
information furnished by its employees and consultant, that such extension
would have a material adverse effect upon existing water users of
the City, then the City will not permit such extension.
5.
The construction and materials shall be inspected by a qualified
inspector furnished by the City. The cost of inspection shall be borne
in the same proportion as the cost of construction as determined by
the Board of Aldermen. Upon satisfactory completion and testing of
the water main extension, the water main extension shall be dedicated
free and clear of all encumbrances to the City and shall become the
property of the City.
6.
All plans and specifications for main extensions or improvements
will be approved by the City and the appropriate agency of the State
of Missouri.
[CC 1985 §63.365; Ord. No. 375-C §6, 5-18-1992; Ord. No. 525-C §1, 7-15-2002; Ord.
No. 541-C §§1—2, 1-21-2003; Ord. No. 546-C §2, 3-24-2003]
A.
Rental
dwellings shall be defined as any building providing complete housekeeping
facilities for one (1) family.
B.
Multiple-unit
dwellings shall be defined as a dwelling unit housing more than one
(1) family and shall include duplexes, triplexes, fourplexes, apartments
and all similar structures and residences.
C.
Security Deposit And Late Payments.
1.
Security deposit. All water users requesting water
service at any water meter location for the first (1st) time after
February 1, 2003 (i.e., moved from out of town, built a new house,
etc.) shall make a security deposit of seventy-five dollars ($75.00)
before the water service shall be turned on. For those water users
who moved to a new water meter location within the City of Canton,
Missouri, and who have already paid the deposit for the old location,
and such deposit has not been refunded by the City of Canton, Missouri,
or used to pay a delinquent account owed by the water user to the
City of Canton, Missouri, a connection fee of twenty-five dollars
($25.00) will be charged, and the balance of any outstanding water
bill shall be paid in full before the water will be turned on.
2.
Use of security deposit. If water service is disconnected
as provided for in this Chapter for non-payment of a water bill, the
City of Canton, Missouri, shall apply all of that portion of the security
deposit to the delinquent amount owed by the water user to the City
up to and including the entire amount of the deposit, if necessary.
If the water deposit is not sufficient to pay the entire delinquent
water user's amount, the water user shall remain liable for all of
the remaining unpaid account.
3.
Late payments. When a water user is late in making
payment for water usage and the water service is disconnected due
to non-payment, the water user will be required to pay a reconnection
fee of seventy-five dollars ($75.00), and pay the balance of any outstanding
bill in full before the water service is reconnected and the water
turned on.
4.
Security deposit refunds. Security deposits will
be refunded under the following circumstances, but only after the
final water bill has been paid in full:
a.
The water user has moved outside of the City limits of the City of
Canton, Missouri, and has discontinued any residence within the City
limits of the City of Canton, Missouri.
b.
Death of the water user in which case the refund shall be made as
follows:
(1)
To the surviving spouse of the water user.
(2)
If there is no surviving spouse, and if the water user has a
probate estate, then to the personal representative of the estate
of the deceased upon presentation of certified Letters of Appointment.
(3)
If there is no surviving spouse, or if there is no probate estate
of the water user, then to the heirs at law of the deceased water
user as determined under the provisions of Section 474.010, RSMo.
5.
When reconnections to be made. Water service which
has been disconnected for non-payment will be reconnected only during
regular City of Canton, Missouri, office hours and on regular days
of operation of the City of Canton, Missouri. No reconnections will
be made after hours or on weekends or holidays.
D.
All
multiple-unit dwellings constructed receiving water service from the
City, and all existing buildings converted to multiple-unit dwellings
receiving water service from the City, shall have a separate water
meter for each and every unit within the multiple-unit dwelling.
In the event that a manufactured home community, also known as a mobile home court, desires service, see Chapter 515 for regulations concerning same.
[CC 1985 §63.375]
The Board has the exclusive power to authorize tank sales or
sales in bulk of water from such supply heads as it may designate
at the rates to be determined by the City. The City may prohibit the
sale of water in bulk to any user or non-user when water service is
available from the City.
[CC 1985 §63.380]
The City shall not in any way or under any circumstances be
held liable or responsible to any person or persons for any loss or
damage from any excess or deficiency in the pressure, volume or supply
of water due to any cause whatsoever. The City will undertake to use
reasonable care and diligence in order to prevent and avoid interruptions
and fluctuations in the service, but it cannot and does not guarantee
that such will not occur. The City shall not be held responsible for
any claim made against it by reason of the breaking of any mains or
service pipes or by reason of any interruption of the supply of water
caused by the breaking of machinery or stoppage for necessary repairs
and no persons shall be entitled to damages nor have any portion of
a payment refunded for an interruption of service.
[CC 1985 §63.385]
A.
No
person shall turn the water on or off at any street valve, corporation
cock, curb cock or other street connection or disconnect or remove
any meter without the consent of the City.
1.
No employee or agent of the City shall have the right or authority
to bind it to any promise, agreement or representation contrary to
the letter of intent of these rules and regulations or the laws of
the State of Missouri.
2.
Any complaint against the service or employees of the City should
be made at the office of the City in writing.
3.
The service pipes, meters and fixtures on the user's property shall
at all reasonable hours be accessible to the City for observation
or inspection.
4.
In the event the total water supply shall be insufficient to meet
all of the needs of the water users or in the event there is a shortage
of water, the City may prorate the water available among the various
users on such basis as is deemed equitable by the City and may also
prescribe a schedule of hours covering the use of water for purposes
specified and require adherence thereto or prohibit the use of water
for certain specified purposes if at any time the total water supply
shall be insufficient to meet all of the needs of all of the water
users for domestic livestock, garden and other purposes and the City
must first satisfy all the needs of the water users for domestic purposes
before supplying any water for livestock purposes and must satisfy
the needs of all of the water users for domesticated livestock purposes
before supplying water for other purposes.
