[Ord. No. 2009-12, 11-9-2009]
These rules and regulations have been adopted to govern the
water services furnished by the owner in a uniform manner for the
benefit of the owner and its water users and are subject to change
as herein provided without notice to any water users or any other
person. All such changes must be approved by the State Director of
the United States Department of Agriculture, Rural Development, so
long as the owner has unpaid obligations which are held or insured
by the United States of America. Any amendment or change to the rules
and regulations shall be effective on the date such amendment or change
is passed by the owner, as herein provided, or on such other date
as the owner may by resolution designate. Such amendment or change
shall be ineffective only if not approved by the USDA, Rural Development,
as herein before provided, but in the event such approval is given
by the USDA, Rural Development, said approval shall be retroactive
to the date of such change or amendment, as provided herein, or as
otherwise provided by resolution of the owner. If any portion of these
rules and regulations shall be declared invalid by competent authority,
such invalidity shall not effect the validity of the remaining portion.
[Ord. No. 2009-12, 11-9-2009]
The following expressions, words and terms, when used herein,
shall have the meaning stated below:
APPLICANT
Any individual, firm, partnership, corporation, the Federal
or State Government, or any unit, agency, political corporation or
subdivision of either the Federal or State Government, or other agency
applying for a water user's agreement.
LANDOWNER
Any person owning property served by the water system of
the owner or who has a leasehold interest therein with more than a
year to run. The term "landowner" shall also include life tenants
but the owner may at its discretion require remaindermen to enter
into any agreement required with the property owner under these rules
and regulations, and the remaindermen shall be bound by these rules
and regulations in all respects.
POINT OF DELIVERY
The point of delivery shall be at the meter, unless otherwise
specified in the water user's agreement or in any other agreement
where it shall be mentioned.
SERVICE
The term "service", when used in connection with the supplying
of water, shall mean the availability for use by the water user of
water, subject to the provisions of these rules and regulations. Service
shall be considered as available when the owner maintains the water
supply at a minimum of twenty (20) p.s.i. pressure at the point of
delivery with the service line static, in readiness for the water
user's use, regardless of whether the water user makes use of it.
STATE DIRECTOR
The State Director of the USDA, Rural Development for Missouri,
or his successor.
USER
Any individual, firm, partnership, corporation, the Federal
or State Government, or any unit, agency, political corporation or
subdivision of either the Federal or State Government, or other agency
receiving water and waste services, or to whom water services are
made available from the owner's facilities pursuant to a written water
user's agreement.
WATER SERVICE
A water service shall consist of facilities for supplying
water to one (1) residence or business establishment located on land
within the jurisdiction of the owner.
WATER USER'S AGREEMENT
The written contract between the water user and the owner
pursuant to which water service is supplied or made available.
[Ord. No. 2009-12, 11-9-2009]
A. Rate
schedules for water and water service are fixed by the owner. The
rate schedule is subject to change by action of the owner, with the
approval of the State Director of the USDA, Rural Development, so
long as the owner has unpaid obligations which are held or insured
by the United States of America. If a provision of the rules and regulations
conflicts with the provision of the rate schedule, the provision of
the rate schedule shall prevail. If the total amount of revenue and
income derived from the collection of the water rates is insufficient
to meet the payment of the costs of operation, maintenance, depreciation,
necessary extensions and enlargements and payment of the principal
and interest on any general and special obligation bonds, then outstanding
with their attendant obligations pursuant to the obligation bonds,
then outstanding with their attendant obligations pursuant to the
terms of the bonds and the authorizing resolutions, the owner shall
increase the water rates for the first (1st) month thereafter in an
amount sufficient to meet these costs and obligations.
B. The owner
may require, at its discretion, for meters to be read by the water
users and readings reported to the owner.
[Ord. No. 2009-12, 11-9-2009]
Applications for a water user's agreement shall make application
to the owner. Such applications shall be in writing and the owner
shall prescribe the form of such application.
[Ord. No. 2009-12, 11-9-2009]
A. Readiness To Accept. Before installing a service extension
and providing water, the owner may require the applicant to pipe his
home and be in readiness to accept the service.
B. Service For Sole Use Of The Water User. The standard water
service connection his for the sole use of the water user and does
not permit the extension of pipes to transfer water from one (1) property
to any other consumer nor will the user share, resell or submeter
water to any other consumer. If an emergency or specific situation
should make such an arrangement advisable, it shall be done only on
specific written permission of the owner for the duration of the emergency.
No more than one (1) residence shall be served by one (1) water service
connection. A farm containing one (1) residence and other buildings
for use in the farming operation shall be considered as one (1) residence
and the water user may use water from one (1) meter for all such buildings;
provided that in the event that a farm contains two (2) or more residences,
a meter shall be required for each residence, unless the owner shall
find such to be an unusual hardship upon the water user, in which
case a special agreement may be made concerning such additional residence
and the rules for a multiple-unit dwelling as set forth in these rules
and regulations shall be applied to determine the rate for such farm
containing two (2) residences.
C. Hardship Agreements. The owner may enter into a special
agreement whereby a right of entry is granted to the owner to read
a meter placed on private property for remotely located residences
or remotely located water uses, where the location of the meter as
provided in these rules and regulations would, in the owner's opinion,
cause undue hardship and expense on the water user. Such special agreements
must be written and no water user or applicant for water service shall
have any right to force the owner to enter into such a special agreement,
but such agreements must be entered into solely at the discretion
of the owner. The owner may in the alternative apply the multiple-unit
residence rule stated in these rules and regulations.
D. Continuity Of Service. The owner will make all reasonable
efforts to supply continuous, uninterrupted service. However, it shall
have the right to interrupt service for the purpose of making repairs,
connections, extensions or for other necessary work. Efforts will
be made to notify water users whenever possible who may be affected
by such interruptions, but the owner will not accept responsibility
for losses which might occur due to such necessary interruptions.
The owner does not accept responsibility and shall not be liable for
losses which might occur due to interruptions to service for any cause
and does not accept responsibility for losses due to failure to the
owner to notify any water user of any such interruption.
E. Services. The owner will install all water service pipes
from its mains to the meters on property abutting the right-of-way
along which the main is installed insofar as its current financial
responsibilities, obligations and conditions will permit and, insofar
as adequate water pressure is available at the point of delivery requested
by the applicant or water user. The service pipe shall not be less
the three-quarter (¾) inch in size and the owner will also
install and pay for the owner's main connection, meter and meter setting.
The meter will be set at the point on the water user's premises designated
by the owner. The charge for services to be made by the owner shall
be that amount specified in these rules and regulations, or as otherwise
provided by the owner, but in no event shall it be less than the cost
to the owner.
F. Right To Inspect. Representatives of the owner shall have
the right at all reasonable hours to enter upon the water user's premises
to read and test meters, inspect piping and to perform other duties
for the maintenance and operation of service or to remove its meters
and equipment upon discontinuance of service by the water user.
G. Piping Work To Be Inspected. All piping work in connection
with pipe and services connected with the owner's main shall be submitted
to the inspection of the owner before such underground work is covered
up. Whenever the owner determines that a job of plumbing is obviously
defective, although not in direct violation, the owner may require
that it be corrected before the water will be turned on. The owner
may prescribe the type of materials and the standard of workmanship
to be followed in enforcing this Section.
H. Intercepting Tank Required For Large Customers Service
pipes shall not be connected to the suction side of pumps. The supply
for use of a character requiring a large quantity of water within
a short period will not be permitted except through intercepting or
intermediate storage tanks.
I. Check Valves, Flush Valves And Vacuum Breakers. Water users
having boilers or hot water systems connected with mains of the owner
must have a check valve in the supply pipe to the boilers and hot
water heating systems, together with a release valve at some point
between the check valve and the heating system. All water users are
hereby cautioned against danger of collapse of boilers since it is
sometimes necessary to shut off the supply of water without notice
and, for this reason, a vacuum valve should be installed in the steam
lines to prevent collapse in case the water supply is interrupted.
The owner, however, will not be responsible for accidents or damages
resulting from the imperfect action or failure of said valves.
J. Cross-Connections And Interconnections.
1. The
owner will not allow to be made any physical connection in its water
supply system to that of any other pipe system or equipment, where
such other pipe system or equipment in any manner receives all or
any part of its supply of water directly or indirectly from wells,
streams or any source other than that of the water system of the owner.
2. No other
interconnection or cross-connection, as defined below, shall be permitted.
The making, causing or permitting of the installation or existence
of any interconnection or cross-connection shall constitute a violation
of the rules and regulations of the owner and such prohibited connection
shall be removed forthwith in a manner acceptable to the owner and
the duly constituted public health officials.
3. Failure
to do so within two (2) days from and after date of notification by
the owner may result in discontinuance of water service without further
notice.
4. When
used in these rules and regulations, the following words and phrases
shall have the meaning herein provided.
CROSS-CONNECTION
A cross-connection is any pipe, valve or other arrangement
or device, connecting the pipe lines of the owner or facilities directly
or indirectly connected therewith to and with pipes or fixtures supplied
with water from any source other than the lines of the owner directly
connected.
INTERCONNECTION
An interconnection is a plumbing arrangement, other than
a cross-connection, by which contamination might be admitted or drawn
into the distribution system of the owner, or into lines connected
therewith, which are used for they conveyance of potable water.
5. The
owner shall have the right at all hours to enter upon water user's
premises for the purpose of inspection and enforcement of this provision.
K. Applicants Having Excessive Requirements. In the event of
an applicant whose water requirements are bound to exceed the owner's
ability to supply it from existing physical assets without adversely
affecting service to other water users, the owner will not be obligated
to render such service, unless and until suitable financing is provided
by the applicant to cover the additional physical assets. The owner
has no obligation to reimburse the applicant for physical assets provided.
L. Customer's Duty Regarding Service Lines.
1. The
water's user's service pipe and all connections and fixtures attached
thereto shall be subject to the inspection of the owner before the
water will be turned on, if the owner so elects, and all properties
receiving a supply of water and all service pipes, meters and fixtures,
including any and all fixtures within any improvements or buildings
on said properties, shall at all reasonable hours be subject to inspection
by any duly authorized employee or agent of the owner.
2. All
service pipes shall be laid at all points at least forty-two (42)
inches below the surface of the ground and shall be placed on firm
and continuous earth so as to give unyielding and permanent support.
They shall not be laid in sewer ditches. It shall be installed in
the trench at least eighteen (18) inches in a horizontal direction,
in undisturbed earth, from any other trench wherein are laid gas pipe,
sewer pipe, or for other facility public or private. Such service
line shall not pass through premises other than that to be supplied
unless the owner shall so agree in writing.
3. Water
user shall, at his own cost and expense, make all changes in the service
pipe required or rendered necessary on account of changes in the street
grades, relocation of mains or other causes.
4. No fixture
shall be attached to, or any branch made in, the service pipe between
the main of the owner and the meter.
5. Any
repairs or maintenance necessary to the service pipe or any pipe or
fixture in or upon the water user's premises shall be performed by
the water user at his sole expense and risk.
6. Service
pipes must be kept and maintained in good condition and free from
all leaks, and for failure to do so the water supply may be discontinued.
7. The
owner shall in no event be liable for any damage done or inconvenience
caused by reason of any break, leak or defect in, or by water escaping
from service pipes, or from fixtures on the premises of the owner
or water user. The water user shall be billed in the usual manner
for the cost of all such water according to the rate schedule of the
owner as provided for in these rules and regulations.
M. No One But Owner's Employee May Turn Water Off Or On. No
one but an employee or a person authorized by the owner shall turn
on water or shut off water to any water user or to any property, except
in the case of escaping water.
N. Water Users Requiring Uninterrupted Supply.
1. The
owner will endeavor to give reasonable service, but does not guarantee
a sufficient or uniform pressure or an uninterrupted supply of water,
and water users are cautioned to provide sufficient storage of water
where an absolutely uninterrupted supply must be assured, such as
for steam boilers, hot water, heating systems, gas engines, etc.
2. Fixtures
or devices taking a supply of water directly from the service pipes,
depending upon the hydraulic pressure of the pipe system of the owner
for supplying same under working pressure, would do so at the risk
of the parties making such attachments, as the owner will not be responsible
for any accidents or damages to which such fixtures or devices are
subject.
[Ord. No. 2009-12, 11-9-2009]
A. Private
fire hydrants may be installed by a written agreement with the owner,
provided that the owner shall take into account all possible costs
to the owner and charge an equitable price therefore, all cost factors
considered. Public fire hydrants may be installed by special agreement
with the State, a municipality, political subdivision or political
corporation and the owner shall take into consideration the same factors
when entering such a contract.
B. In the
event that the owner undertakes to furnish fire hydrants as a part
of the service to the water users of the owner, then all water users
of the owner shall be furnished with substantially the same degree
of benefit from such hydrants and in the event that this is impossible,
then those receiving a higher degree of benefit shall pay an additional
charge above the rates for water herein provided for which shall be
for such additional benefit. Such rates shall be equitable to all
water users and shall depend upon cost studies made by the owner's
employees or consultants.
[Ord. No. 2009-12, 11-9-2009]
A. Meters Furnished By Owner. Meters will be furnished, installed,
owned, inspected, tested and kept in proper operating condition by
the owner, without cost to the water user, except that such water
user shall pay a connection fee as set forth in these rules and regulations,
which shall not be refundable. The complete record of tests and histories
of meters will be kept if deemed necessary by the owner. Meter tests
will be made according to methods of the American Waterworks Association
by the owner as often as deemed necessary by the owner.
B. Meter Accuracy. Service meter errors which do not exceed
two percent (2%) fast or slow shall be considered as being within
the allowable limits of accuracy for billing purposes. The percentage
of error will be considered as that arrived at by taking the average
of the error at full load and that at ten percent (10%) load, unless
a water user's rate of usage is known to be practically constant,
in which case the error at such constant use will be used.
C. Meter Location. Meters shall be set in an accessible place
on the outside of buildings, except where otherwise directed by the
owner. All meters shall be set horizontally and never connected into
a vertical pipe. Meters outside of the buildings shall be placed in
meter boxes furnished and installed by the owner.
D. Requested Meter Tests. Meter tests requested by water users
shall be performed without cost to the water user if the meter is
found to be in excess of two percent (2%) fast. Otherwise, the water
user for whom the requested test was made will be charged for the
cost of making the test.
E. Water User's Responsibility. The water user shall be responsible
for any damage to the meter installed for his service for any cause
other than normal wear and tear.
[Ord. No. 2009-12, 11-9-2009]
A. Bills
will be rendered for service by the tenth (10th) day following the
close of the period for which the service was rendered as set forth
in the rate schedule. Service bills not paid by the tenth (10th) shall
be subject to a two dollars fifty cent ($2.50) late charge. Service
bills not paid by the fifteenth (15th) shall be subject to an additional
twenty dollars ($20.00) late charge. Failure of the owner to submit
a service bill shall not excuse the water user from his obligation
to pay for the water used when the bill is submitted. Failure to pay
a bill by the sixteenth (16th) day following the close of the period
for which service was rendered shall result in the disconnection of
the service and such disconnection shall be made without the necessity
of notice to the water user. Any damage resulting to the water user
or any property of the water user or the landowner of the property
occupied by the water user shall not be the responsibility of the
owner, its agents or employees. The owner, its agents and employees
shall not be liable to the water user or the landowner of any property
used, held, occupied, rented or leased by the water user for any such
damage when disconnection is made according to these rules and regulations,
and it shall be immaterial that no notice of such disconnection was
given to the water user or to said property owner.
B. In the
event that meters cannot be read at the close of the period for which
billing is made because of inclement weather or the condition of the
earth around the meters, which in the opinion of the owner makes reading
unusually difficult, costly or impossible, then the bills may be estimated
by using, at the discretion of the owner, either the amount of water
used by the water user in the previous billing period or in the same
billing period in the previous year, and the bill for such period
shall be based upon such amount of water used. The meter reading and
the bill rendered for any period subsequent to a period for which
the bill of any water user shall be based upon such estimates shall
take into account such estimates and such estimates shall be considered
the actual amount of water consumed for the period or periods estimated.
Estimates may be made in the case of one (1) or more water users for
all water users of the owner at the discretion of the owner and it
shall not be required that all bills be estimated in the event any
one (1) or more water user's bill are estimated as herein set forth.
C. Bills
may be submitted on a monthly, bimonthly or quarterly basis as the
owner may provide and direct in its actions establishing a rate schedule.
[Ord. No. 2009-12, 11-9-2009]
A. Water
service will be discontinued to any water user or property on account
of temporary vacancy of such property upon written request of the
water user, without in any way affecting the agreement in force, and
upon payment of all charges due as provided in the rules and regulations
of the owner.
B. In the
event that water service is discontinued for any reason other than
the temporary vacancy of the property, or in the event that it is
discontinued and another source of water supply is used for the property,
then reconnection shall be made only in the event that the minimum
bill for the period of disconnection shall be paid by the water user
or owner of the property. In addition, all previously unpaid bills,
plus twenty dollars ($20.00) thereon, shall be paid before reconnection
shall be allowed for such water user or property.
C. In the
event that an applicant for water services has purchased or otherwise
acquired the property and holds title thereto and the previous landowner
had discontinued water service other than because of the temporary
vacancy thereof, said applicant shall not be required to pay the above
reconnection charges as a result of the conduct or actions of the
previous landowner but shall be required to pay only a connection
charge of twenty dollars ($20.00).
D. In the
case of a water user who had discontinued from the system for a reason
other than the vacancy of the property, or in the case of a landowner
of such property desiring to restore service, then such water user
or landowner shall pay, in addition to the charges above set forth,
a reconnection charge of the deposit of one hundred dollars ($100.00)
for reconnecting said property to the system of the owner.
E. Except
in the case of failure of the water user to pay the bill owed the
owner for water service as set forth in these rules and regulation,
the owner will not discontinue the service of any water user for violation
of any rule or regulation of the owner, without written notice of
at least two (2) days, mailed to such customer at his address as shown
upon the owner's records, or personally delivered to the water user
or a member of the household, advising the water user what rule has
been violated for which service will be discontinued if the violation
is permitted to continue. Provided however, that where misrepresentation
of use of water is detected, or where the owner's regulating or measuring
equipment has been tampered with, or where a dangerous condition is
found to exist on the water user's premises, service may be shut off
without notice in advance. Subject to the foregoing provisions, service
rendered under any application, contract or agreement may be discontinued
by the owner for any of the following reasons:
1. For
willful or indifferent waste of water due to any cause.
2. For
failure to protect from injury or damage the meter and connections
or for failure to protect and maintain the service pipe or fixtures
on the property of the water user (or the property occupied by the
water user) in a condition satisfactory to the owner.
3. For
molesting or tampering by the water user, or others with the knowledge
of the water user, with any meter, connections, service, pipe, curb
cock, seal, valve or any other appliance of the owner's controlling
or regulating the water user's water supply.
4. For
failure to provide the owner's employees free and reasonable access
to the property supplied or for obstructing the way of ingress to
the meter or other appliances controlling or regulating the water
user's water supply.
5. For
non-payment of any account for water supplied, for water service,
or for meter or service maintenance, or for any other fee or charge
accruing under these rules and regulations, the rate schedule of the
owner.
6. In case
of vacancy of the premises.
7. For
violation of any rules and regulations of the owner.
8. For
any practice or act prohibited by the Missouri Division of Health.
9. For
failure to allow any owner's employee, officer, agent or representative
the right to inspect the water user's premises for any purpose set
forth in these rules and regulations.
F. The discontinuance
of the supply of water to a property for any reason shall not prevent
the owner from pursuing any lawful remedy by action at law or otherwise
for the collection of monies due from the water user or property owner.
G. Water
will not be turned on to any property unless there is at least one
(1) adult person therein at such time to see that all water outlets
in the premises are closed to prevent damage by escaping water.
H. Only
an employee, officer or agent of the owner may turn on water and all
applicants and water users are expressly forbidden to do so.
[Ord. No. 2009-12, 11-9-2009]
The owner may make specific water service contracts with the
United States of America and its agencies, the State of Missouri,
and its agencies, school districts and municipal corporations, and
all other political subdivisions of the State of Missouri and of the
United States of America, differing from stipulations set out in the
rate schedule and rules and regulations. Such contracts must receive
written approval by the State Director before being placed in effect.
[Ord. No. 2009-12, 11-9-2009]
In making a future connection to an applicant for water service
after the completion of the original water system of the owner, the
owner shall charge a fee at least equal to the cost to the owner for
said connection and such fee may be adjusted, taking into consideration
the average cost for the entire system to each water user, at the
discretion of the owner, but said fee shall in no event be less than
twenty dollars ($20.00).
[Ord. No. 2009-12, 11-9-2009]
A. Extensions
of water mains and lines shall be made by the owner upon written application
on a form approved by the owner. If said application is approved,
the main or line shall be extended provided that:
1. Applicant
pays all construction, engineering and legal expense of such extension.
Said payment shall be made in advance to the owner or at the discretion
of the owner may be placed in a special escrow account. If the cost
and expense of such construction is not ascertainable, the cost thereof
shall be estimated and said amount shall be paid the owner or put
in a special escrow account and applicant shall agree to pay any additional
costs incurred for such extension.
2. Before
granting to an applicant the right to make such extension, or before
entering into an agreement therefore, the owner shall first determine
that the extension will not materially affect in an adverse manner
the service rendered to any existing customers of the owner. In the
event the owner determines, based upon information furnished by its
employees and consultants, that such extension would have a material
adverse effect upon existing water users of the owner, then the owner
shall not permit such extension.
3. In the
event the applicant desires to perform the construction, the applicant
shall pay all engineering, legal and administrative costs incurred
by the owner incident to the approval of the plans and specifications
for construction of the improvements, the perfecting of all rights-
of-way and other costs incident to the construction.
The construction and materials shall be inspected by a qualified
inspector, furnished by the owner. The cost of this inspector shall
be borne by the applicant.
Upon satisfactory completion and testing, the improvements shall
be dedicated, free and clear of all encumbrances, to the owner.
All plans and specifications for main extensions or improvements
will be approved by the owner and the appropriate agency of the State
of Missouri.
[Ord. No. 2009-12, 11-9-2009]
A. In the
event that service is desired by a landowner of a multiple-unit residence,
said multiple-unit residence being herein defined as a dwelling unit
housing more than one (1) family, and such definition shall include
duplexes, triplexes, fourplexes, apartments and all similar structures
and residences, then the landowner shall be required to acquire a
water meter for each unit, or in the alternative, to enter into a
special written agreement with the owner whereby all units of such
residence are served by one (1) water meter, that the total gallons
used during each billing period, as determined by the rate schedule
resolution of the owner, by such multiple-unit residence shall be
divided by the number of units in such residence and the water user
shall be charged for each individual unit within the multiple-unit
residence on a pro rata basis, as though such amount of water was
used for such billing period by an individual user, and each water
user in such unit shall pay the water rates as set forth in the rate
schedule resolution of the owner for such water user's proportionate
share of the water as though such water user were an individual user
in a one-family residence; provided further, that the landowner of
the property shall be responsible for payment of all such bills of
all units contained within any multiple-unit residence, and that the
amount of the water meter deposit shall be determined by the owner
as herein set forth.
B. The owner
shall be the sole judge and shall have full authority to determine
how many units are contained in a residence and such determination
shall be final and binding upon the landowner of any such residence
and upon any water user therein.
[Ord. No. 2009-12, 11-9-2009]
A. In the
event that a trailer court, also known as a mobile home court, desires
service, the landowner shall be required to acquire a water meter
for each trailer space, or in the alternative, to enter into a special
agreement with the owner whereby all units of such trailer court are
served by one (1) water meter, but the total gallons used during each
billing period by the trailer court shall be divided by the number
of units using water during such billing. The water used shall be
charged to each individual unit on a pro rata basis, as though such
amount of water was used for such billing period by an individual
user, and the landowner of the trailer court shall pay as a bill for
such billing period the total of such bills computed as above set
forth. The amount of the water meter deposit shall be determined by
the owner as set forth in these rules and regulations.
B. The number
of trailers using water during each billing period shall be the number
of trailer locations actually served during such time and the owner,
its employees, and agents shall determine how many such units are
served, and such determination shall be final and binding upon the
landowner of the trailer court.
[Ord. No. 2009-12, 11-9-2009]
The Board has the exclusive power to authorize tank sales or
sales in bulk of water from such supply heads as it may designate
at the rates to be determined by the owner. The owner may prohibit
the sale of water in bulk to any user or non-user when water service
is available from the owner.
[Ord. No. 2009-12, 11-9-2009]
A. The owner
shall not in any way or under any circumstances be held liable or
responsible to any person or persons for any loss or damage from any
excess or deficiency in the pressure, volume or supply of water due
to any cause whatsoever. The owner will undertake to use reasonable
care and diligence in order to prevent and avoid interruptions and
fluctuations in the service, but it can not and does not guarantee
that such will not occur.
B. The owner
shall not be held responsible for any claim made against it by reason
of the breaking of any mains or service pipes or by reason of any
interruption of the supply of water caused by the breaking of machinery
or stoppage for necessary repairs, and no persons shall be entitled
to damages nor have any portion of a payment refunded for any interruption
of service.
[Ord. No. 2009-12, 11-9-2009]
A. No person
shall turn the water on or off at any street valve, corporation cock,
curb cock or other street connection or disconnect or remove any meter
without the consent of the owner.
B. No employee
or agent of the owner shall have the right or authority to bind it
by any promise, agreement or representation contrary to the letter
of intent of these rules and regulations or the laws of the State
of Missouri.
C. Any complaint
against the service or employees of the owner should be made at the
office of the owner in writing.
D. The service
pipes, meters and fixtures on the water user's property shall at all
reasonable hours be accessible to the owner for observation or inspection.
E. In the
event the total water supply shall be insufficient to meet all of
the needs of the water users, or in the event there is a shortage
of water, the owner may pro rate the water available among the various
users on such basis as is deemed equitable by the owner and may also
prescribe a schedule of hours covering the use of water for purposes
specified and require adherence thereto, or prohibit the use of water
for certain specified purposes if at any time the total water supply
shall be insufficient to meet all of the needs of all of the water
users for domestic, livestock, garden and other purposes and the owner
must first satisfy all the needs of the water users for domestic purposes
before supplying any water for livestock purposes and must satisfy
the needs of all the water users for domestic and livestock purposes
before supplying water for other purposes.
[Ord. No. 2009-12, 11-9-2009]
These rules and regulations may be amended at any regular meeting
of the owner or at any special meeting thereof called for such purpose.