A. 
Complaints by individuals shall be made to the authority having jurisdiction with supporting information that an on-site wastewater treatment system may be in failure.
B. 
If after further investigation the authority having jurisdiction has due cause, the authority having jurisdiction shall notify the parcel owner and the inhabitants of said parcel in writing, within seven business days of receipt of the complaint or personal observation and shall request access to the property to further investigate the potential failure. A copy of such notice shall be sent to the Town Clerk.
C. 
The authority having jurisdiction shall follow the procedures in Article IV of this chapter to gain access to the parcel and depending on the outcome of the investigation will follow the procedures established in this chapter to remedy any deficiencies.