For recurrent complaints regarding service deficiencies
(other than total or partial loss of service, such as "ghosting," weak audio
signal, distortion and the like), the Town Supervisor may require the grantee
to investigate and report to him/her the causes and cures thereof, and the
Town Supervisor may also conduct his/her own investigation. Thereafter, the
Town Supervisor may order specified remedial action to be taken within reasonably
feasible time limits. If such action is not taken, or is ineffective, or if
within 30 days the grantee files with the Cable TV Advisory Committee a notice
of objection to the order, the Cable TV Advisory Committee may conduct a hearing
and may, if the evidence warrants a finding of fault on the part of the grantee,
take appropriate action pursuant to the terms of this chapter.