[Adopted 2-11-1985 by Res. No. 1985-12 (Part 2, Ch. 6, Art.
F, of the 1976 Code of Ordinances)]
The Township adopts the following grievance procedure for those
handicapped individuals of the Township who feel that the Township
has discriminated against them:
A. The following grievance procedure is established to meet the requirements
of the Revenue Sharing Act. It should be used by any individual who
wishes to file a complaint alleging discrimination on the basis of
handicap in employment practices and policies or the provision of
programs, services and benefits by Manheim Township.
B. The grievance should be in written form and contain as much information
as possible about the alleged discrimination (name, address, phone
number, location and description of problem, etc.). Other arrangements
for submission of a grievance, such as a personal interview or tape
recording, will be made available for the visually impaired or those
with motor impairments. It should be submitted by the grievant and/or
his or her designee within 30 calendar days of the alleged violation
to the Township Manager-Secretary, 1840 Municipal Drive, Lancaster,
Pennsylvania 17601; Phone No.: 569-6408; office hours: 8:00 a.m. to
5:00 p.m.
C. Within 20 working days of receipt of the complaint, the Township
Manager-Secretary will respond in writing (or a method understood
by the complainant) to the complainant and/or his or her designee.
The response will offer a resolution or explain the position of Manheim
Township with respect to the complaint.
D. If the response by the Township Manager-Secretary does not satisfactorily
resolve the issue, the complainant and/or his or her designee may
request a hearing to be held within 20 working days of receipt of
the response before the Manheim Township Commissioners, 1840 Municipal
Drive, Lancaster, Pennsylvania 17601; Phone No.: 569-6408; office
hours: 8:00 a.m. to 5:00 p.m., for resolution. Within 45 calendar
days of the hearing, the complainant and/or his or her designee will
receive the final resolution in writing (or a method understood by
the complainant) as proposed by the Manheim Township Commissioners.
E. All complaints received by the Township Manager-Secretary and responses
from the Manheim Township Commissioners will be kept by Manheim Township
for a period of three years. These documents may be requested by the
Office of Revenue Sharing should an investigation into alleged discrimination
on the basis of handicapped status be initiated.