The Police Department generally, and the Chief of Police in
particular, are hereby designated as the enforcing authority to enforce
the provisions of this chapter as well as the rules and regulations
adopted hereunder. The enforcing authority shall have the authority
to hear complaints against any licensed tower whether brought by Township
personnel, the public or other licensed towers.
Any and all complaints or disputes between any person whose
vehicle has been towed or stored by a licensed tower in accordance
with this chapter shall be submitted to the Police Department, in
writing, within seven days of the complainant's receipt of the invoice
for towing and/or storage charges. The written complaint shall explain
the nature of the complaint or dispute in sufficient detail for the
Police Department to understand same and shall contain a statement
indicating the relief sought. All complaints and/or disputes submitted
in accordance with this section shall be resolved within the discretion
of the Chief.