[R.O. 1957, 5:14-1, adopted Dec. 1,1969]
It is the policy of the City that every employee at all times
be treated fairly, courteously, and with respect. Conversely, each
employee is expected to accord the same treatment to his associates,
supervisors, and to the public.
[R.O. 1957, 5:14-2, adopted Dec. 1, 1969]
(a)
Whenever an employee has a grievance, he should first present it
verbally, or in writing if the employee chooses, to his immediate
supervisor. It is the responsibility of the supervisor to attempt
to arrange a mutually satisfactory settlement of the grievance within
three (3) working days after it was first presented to him, or failing
in that, must within that time advise the employee of his inability
to do so.
[R.O. 1957, 5:14-3, adopted Dec. 1, 1969]
(a)
The employee will prepare the grievance in writing in duplicate.
The grievance should be stated as completely and as clearly as possible,
in order to permit prompt handling. One (1) copy of the grievance
shall be immediately placed in the hands of the Division Head.
(b)
The other copy of the grievance shall be presented by the employee
to his immediate supervisor to whom the grievance was made verbally.
The supervisor will report the facts and events which led up to its
presentation in writing, including in his written report any verbal
answer he may have previously given to the employee concerning this
grievance. Within two (2) working days after receipt of the written
grievance the supervisor must present it with the information required
to the Division Head.
(c)
The Division Head will attempt to find a mutually satisfactory solution
to the grievance within five (5) working days. Failing a solution,
the complaint accompanied by a written report on the matter prepared
by the Division Head must be forwarded to the Department Director.
(d)
The Department Director will attempt to find a mutually satisfactory
solution to the grievance within five (5) working days. Failing a
solution, the complaint accompanied by a written report on the matter
by the Department Director must be forwarded to the City Administrator.
(e)
The City Administrator will attempt to find a mutually satisfactory
solution to the grievance within five (5) working days. Failing a
solution, the complaint accompanied by a written report on the matter
by the City Administrator must be forwarded to the Mayor. The Mayor
will then consider and formally act on the complaint within five (5)
days.
(f)
Since it is intended that most, if not all, grievances can and should
be settled without the necessity of reference to the Mayor, no grievance
will be heard or considered by the Mayor, which has not first passed
through the above described steps.
(g)
All papers and documents relating to a grievance and its disposition
will be placed in the employee's Personal History file. Notification
of all actions taken concerning the grievance shall be transmitted
in writing to the employee.
(h)
Pending the completion of the grievance procedure, no employee shall
make public the proceedings in process by press releases, public interviews
or the like.
[MC 1995-08, March 20, 1995]
(a)
Whenever an individual has a complaint alleging any action prohibited
by Title I or II of the Americans with Disabilities Act, a complaint
may be filed, in writing or verbally, with the Personnel Director.
It shall consist of the name and address of the person filing it,
or on whose behalf it is filed, and a brief description of the alleged
violation of the Americans with Disabilities Act. The complaint shall
be filed within twenty (20) calendar days after the complainant becomes
aware of the alleged violation.
(b)
An investigation, as may be appropriate, shall follow a filing of
complaint. The investigation shall be commenced by the Personnel Director
or his/her designee, within ten (10) calendar days following the filing
of the complaint.
(c)
A written determination as to the validity of the complaint and a
resolution of the complaint, if any, shall be issued by the Personnel
Director and a written copy mailed to the complainant within thirty
(30) calendar days following the filing of the complaint.
(d)
In the event the complainant is dissatisfied with the determination
he/she may request a reconsideration of the case determination. The
request for reconsideration must be submitted to the City Administrator
within ten (10) calendar days following the date the complainant receives
the determination of the Personnel Director.
(e)
The City Administrator shall review the records of said complaint
and may conduct further investigation when necessary to obtain additional
relevant information. The City Administrator shall issue his or her
decision on the request for reconsideration within thirty (30) calendar
days of the filing of the request for reconsideration. A copy of said
decision shall be mailed to the complainant.
(f)
In instances where the complainant is dissatisfied with the decision
of the City Administrator he/she may file a request for reconsideration.
A written request for reconsideration must be submitted to the Mayor
within ten (10) calendar days following the date the complainant receives
the City Administrator's determination. The Mayor shall review the
records of said complaint and may conduct further investigation when
necessary to obtain additional relevant information and shall render
a decision within thirty (30) calendar days of the filing of the request
for reconsideration. A copy of said decision shall be mailed to the
complainant. The decision of the Mayor is final and binding.
