A. 
Disciplinary action will be determined by the circumstances. The four-step process set forth below may be utilized where appropriate, but the Town Manager need not follow this process and may skip or modify one or more of the steps depending on the circumstances. The four possible steps of discipline are as follows:
(1) 
Oral reprimand. The supervisor gives the employee a verbal warning for poor job performance or a violation of rules. The supervisor shall identify the specific problems and areas that need to be changed, and shall inform the employee of further disciplinary action in the case of continued poor performance or violation. Oral reprimands are documented by the supervisor and placed in the employee's personnel file with a copy to the employee.
(2) 
Formal reprimand. The supervisor gives the employee a formal reprimand in writing and places it in the individual's personnel file. The written reprimand shall include the date and description of the incident, reference to the personnel policy that is violated, and statement of further disciplinary action should the situation not improve, and is to be signed by the employee, with a copy given to the employee.
(3) 
Suspension. The supervisor may remove the employee from his/her job and suspend him/her with or without pay with the signed approval of the department head and Town Manager for a period not to exceed 30 days. A written memorandum shall outline the circumstances leading to the suspension and sets goals for improvement. It is reviewed with and signed by the employee and permanently placed in the employee's personnel file.
(4) 
Dismissal or demotion. If previous discipline has not resulted in the required improvement, or when the misconduct is serious enough to warrant this action, the employee may be dismissed or demoted by the Town Manager. The basis for dismissal or demotion is summarized in a letter of dismissal or demotion to the employee.
B. 
Prior to suspension or dismissal, a hearing shall be held before the Town Manager.