(a) 
At such time as the grantee undertakes and completes any upgrade, grantee shall send written notice to the City. The City shall have 90 days from receipt of notice of completion to review the sweep analysis records kept by the grantee which verify the completion of the cable system bandwidth expansion, and to complete such technical inspections as may be reasonably necessary to verify that the other components of the upgrade are complete. The City Manager or his designee may require the grantee to provide additional facts and information, in his/her reasonably exercised discretion, necessary to verify completion of any upgrade.
(b) 
The cable system shall at all times be operated and maintained in compliance with FCC standards on closed captioning. Equipment must be installed so that all local signals received in stereo or with secondary audio tracks (broadcast and access) are retransmitted in those same formats.
(c) 
All construction shall be subject to the City’s permitting process.
(d) 
Grantee and City shall meet, at the City’s request, to discuss construction before it commences.
(e) 
Grantee will take prompt corrective action if it finds that any facilities or equipment on the cable system are not operating as expected, or if it finds that facilities and equipment do not comply with the requirements of this franchise or applicable law.
(f) 
Grantee’s construction decisions shall be based solely upon legitimate engineering decisions and shall not take into consideration the income level of any particular community within the franchise area.
The City shall not be restricted from holding any hearing at any time, including before or as a condition of renewal, to review whether or not the cable system and the cable services offered by the grantee are meeting demonstrated community needs. The parties recognize and agree that the review may include but is not limited to the grantee’s participation in/contribution to local programming, PEG programming and production facilities and equipment that the City may require.
Grantee shall maintain standby power system supplies, rated for at least two hours’ duration, throughout the trunk and distribution networks.
(a) 
Grantee shall provide an operating emergency alert system (“EAS”) in accordance with and as required by the provisions of FCC Regulations, 47 C.F.R. Part II, and as such provision may from time to time be amended. Grantee shall test the EAS as required by federal law. Upon request, the City shall be permitted to participate in and/or witness any EAS testing. If the test indicates that the EAS is not performing consistent with FCC requirements, grantee shall make any necessary adjustment to the EAS, and the EAS shall be retested as required by federal law.
The technical performance of the cable system shall meet or exceed all applicable technical standards, as they may be amended from time to time, regardless of the transmission technology utilized. The City shall have the full authority permitted by applicable law to enforce compliance with these technical standards.
(a) 
Grantee shall, at grantee’s expense, perform the following tests on its cable system:
(1) 
All tests required by the FCC;
(2) 
All other tests reasonably necessary to determine compliance with technical standards adopted by the FCC at any time during the term of this franchise.
(b) 
Grantee shall maintain written records of all results of its cable system tests, performed by or for grantee, for as long as required by federal law. Copies of such test results will be available to the City upon written request.
(c) 
Grantee shall be required to promptly take such corrective measures as are necessary to correct any performance deficiencies fully and to prevent their recurrence as far as possible. Grantee’s failure to correct deficiencies identified through this testing process may be considered a material violation of this franchise.
Where there exists other evidence which in the reasonable judgment of the City casts doubt upon the reliability or technical quality of cable service, the City shall have the right and authority to require grantee to test, analyze and report on the performance of the cable system. Grantee shall reasonably cooperate with the City in performing such testing and shall prepare the results and a report, if requested, within 30 days after testing. Such report shall include the following information:
(a) 
The nature of the complaint or problem which precipitated the special tests;
(b) 
The cable system component tested;
(c) 
The equipment used and procedures employed in testing;
(d) 
The method, if any, in which such complaint or problem was resolved; and
(e) 
Any other information pertinent to said tests and analysis which may be required.