A. 
The town shall have the right to inspect all books, records, reports, maps, plans, financial statements and other like materials of the grantee, at any time upon reasonable notice during normal business hours necessary to the enforcement of this chapter and the franchise. The grantee shall provide such information in such form as may be required by the town for said records. The town agrees to treat as proprietary any information identified as such by the grantee and shall not intentionally divulge any such information publicly or to actual or potential competitors of the grantee, except as may be required in a legal proceeding or ordered by a court of competent jurisdiction.
B. 
The grantee shall permit any duly authorized representative of the town to examine and copy or transcribe any and all maps and other records kept or maintained by the grantee or under its control concerning the operations, affairs, transactions or property of the grantee. If any of such maps or records are not kept in the town, or upon reasonable request made available in the town, and if the town shall determine that an examination of such maps or records is necessary or appropriate to the performance of any of their duties, then all travel and maintenance expenses necessarily incurred in making such examination shall be paid by the grantee.
A. 
Upon request of the town, the grantee shall file with the town a copy of any technical, operational or financial report the grantee submits to the Commission, the FCC or other governmental entities that concern, directly or indirectly, the grantee's operation of the cable communications system in the town.
B. 
The grantee shall prepare and submit to the town an annual report setting forth the physical miles of plant construction and plant in operation within the town during the grantee's previous fiscal year.
C. 
The grantee shall file with the town, simultaneously with their delivery to subscribers in the town, copies of all printed materials prepared for general distribution to subscribers or a particular classification of subscribers.
D. 
Unless the town provides written notice to the contrary, the following system and operational reports shall be submitted annually, by March 1, to the town:
(1) 
An annual summary of the previous year's activities, including but not limited to subscriber totals for each category of service offered, including number of pay units sold, new services offered and the character and extent of the service rendered to other users of the system.
(2) 
An annual summary of service requests and complaints received and handled.
(3) 
An annual summary of the number of area outages, the reasons therefor and the action and time taken to restore service.
(4) 
The required performance bond, or a certified copy thereof, and written evidence of payment of required premium, and all policies of insurance required by this chapter, or certified copies thereof, and written notice of payment of required premium.
E. 
The grantee shall make available to the town such additional information and records with respect to the operation, affairs, transactions or property of the cable communications system and the service provided to the town under this franchise, as may be reasonably necessary and appropriate to the performance of any of the rights, functions or duties of the town in connection with this franchise as determined by the town.
F. 
Additional reports. The grantee shall prepare and furnish to the town, at the times and in the form prescribed, such additional reports with respect to its operation, affairs, transactions or property, as may be reasonably necessary and appropriate to the performance of any of the rights, functions or duties of the town in connection with this chapter or the franchise.
A. 
Mandatory records. The grantee shall at all times maintain the following:
(1) 
A record of all complaints received under the provisions of § 70-40E above and interruptions or degradation of service experienced for the preceding period prior to a performance review.
(2) 
A full and complete set of plans, records and as-built maps showing the exact location of all cable communications system equipment installed or in use in the town, exclusive of subscriber service drops.
(3) 
Employment records as required by FCC rules.
B. 
Other records. The town may impose reasonable requests for additional information, records and documents from time to time.