The Village does hereby pursuant to law declare its intent to
enforce all the customer service and privacy protection standards
of the Cable and Video Protection Law with respect to complaints received
from residents within the Village.
The Village hereby adopts the schedule of customer credits for
violations. Those credits shall be as provided for in the provisions
of 220 ILCS 5/22-501(s) and applied on the statement issued to the
customer for the next billing cycle following the violation or following
the discovery of the violation. The cable or video provider is responsible
for providing the credits, and the customer is under no obligation
to request the credit.