[HISTORY: Adopted by the Township Council of the Township of Gloucester 9-28-2020 by Ord. No. O-20-12. Amendments noted where applicable.]
This chapter shall be known and may be cited as the "Gloucester Township Towing Ordinance."
The purpose of this chapter is to establish, pursuant to N.J.S.A. 40:48-2.49, an orderly system to provide for towing services for removal of damaged motor vehicles in accidents and other abandoned, illegally parked or disabled vehicles within the Township of Gloucester, using a towing list of licensed towing operators who will be called upon a rotating basis by the Police Department.
As used in this chapter and unless otherwise indicated by the context, the words or terms herein shall have the meanings indicated. When not consistent with the context, words used in the present tense shall include the future tense; words in the plural shall include words in the singular number; and words in the singular shall include the plural number.
CENTER POINT OF GLOUCESTER TOWNSHIP
Shall be described and defined pursuant to the map, as prepared by the Township Engineer and attached to this chapter.
CHIEF OF POLICE
The Chief of Police of the Township of Gloucester.
CRUISING
The operation of an unengaged wrecker along a public street at a slow rate of speed or in any fashion calculated, designed or having the effect of soliciting towing business on a public street.
IMPOUND AREA
The fenced-in area specifically used by a tower, on the approved towing list of the Township, for storage of towed vehicles. Not more than two impound areas may be contained with each 1/2 acre of any one storage facility.
NORMAL BUSINESS HOURS
Between 9:00 a.m. and 5:00 p.m. Monday through Friday, and 9:00 a.m. and 1:00 p.m. Saturday.
PERSON
Any individual, firm, partnership, association, corporation, company or organization of any kind.
SHALL
"Shall" is always mandatory and not merely directory.
STORAGE FACILITY
Storage lot or storage area, and shall mean the location within a five-mile radius of the center point of Gloucester Township, as defined by this chapter, consisting of a minimum of 1/2 acre and used for storage of vehicles towed by towing operators on the list approved by the Township.
TOWING LIST
The list of towing operators and wreckers maintained by the Police Department under the direction and supervision of the Chief of Police to provide, on a rotating basis, towing service and storage at the request or call of authorized personnel or member of the Police Department in cases of emergency, accidents involving motor vehicles and for disabled abandoned or illegally parked vehicles.
TOWING OPERATOR
A person engaged in the business of offering towing services, whereby damaged, disabled, illegally parked or abandoned motor vehicles are towed or otherwise removed from the places where they are damaged, disabled, impounded or abandoned by use of a wrecker, tow truck or other vehicle designed for that purpose. A towing operator shall maintain a business office for administration purposes of vehicles towed or impounded pursuant to this chapter within a five-mile radius of the center point of Gloucester Township, as defined in this chapter.
TOWING SERVICE
That service performed, rendered or provided by towing, removing, transporting, or conveying any kind of vehicle which is or has been damaged, abandoned, impounded, disabled or otherwise unable to be moved under its own power, for which a charge is made against the owner or operator of the vehicle.
TOWNSHIP
The Township of Gloucester, County of Camden, State of New Jersey.
WRECKER
A vehicle designed and equipped for removing and transporting wrecked, disabled, abandoned or impounded vehicles. This term shall also include a flat bed, tow truck or other vehicle used for or to perform towing services.
A. 
New applications for the current year following adoption and effective date of this chapter. The Township of Gloucester Department of Police may establish an expanded list of towing operators-wreckers, who qualify to be called by the Department of Police, pursuant to the terms of this chapter. Towers who wish to be included on the expanded list of qualified towing operators-wreckers for the current year shall complete an application and provide all requisite documents to the Gloucester Township Chief of Police between June 1 and June 30 of the current year. If any application is deemed incomplete by July 1 of the current year, the application shall not be considered to be included on the expanded list of qualified towing operators-wreckers. All applications will be investigated by the Department of Police for qualification and acceptance. All Department investigations will be completed by July 31. The Chief of Police shall submit all approved applications to the Township Clerk for the issuance of the required license, to commence on August 1 of the current year to expire on December 31, 2020. Thereafter, all towing license applicants shall comply with Subsection C, below. The Chief of Police shall establish and maintain a list of qualified towing operators who shall be issued licenses to provide, on a rotating basis, towing services at the request of the Gloucester Township Police Department. Towing operators on the list will be scheduled and treated equally and fairly.
B. 
All current license holders with licenses that expire on September 30, 2020, shall be extended to December 31, 2020. Thereafter all intended towing license applicants shall comply with Subsection C, below.
C. 
New or renewal applications for the first full year, being January 1, 2021, to December 31, 2021, following adoption and effective date of this chapter.
(1) 
The Township of Gloucester Department of Police shall establish a list of towing operators-wreckers, who qualify to be called by the Department of Police, pursuant to the terms of this chapter. All towing operators-wreckers must be in compliance with all ordinances within the Township of Gloucester. All towers who wish to be included on the list of qualified towing operators-wreckers shall complete an application and provide all requisite documents to the Gloucester Township.
(2) 
Chief of Police, between August 1 and August 31 of each year. If any application is deemed incomplete by September 1 of each year, the application shall not be considered for the upcoming twelve-month period, commencing January 1 of each year. All applications will be investigated by the Department of Police for qualification and acceptance. All Department investigations will be completed by November 30 of each year. The Chief of Police shall submit all approved applications to the Township Clerk for the issuance of the required license, to commence on January 1 of each year for a twelve-month period. The Chief of Police shall establish and maintain a list of qualified towing operators who shall be issued licenses to provide, on a rotating basis, towing services at the request of the Gloucester Township Police Department.
(3) 
Towing operators on the list will be scheduled and treated equally and fairly.
A. 
No person, firm or corporation, while acting as the official tow service for the Township of Gloucester, shall operate a towing service upon or along any street in the Township until the owner has obtained a license therefor.
B. 
To be placed on the towing list, towing operators shall be qualified and required to apply for and hold a license to perform towing services at the request or call of the Police Department. The license shall be issued to all qualified towing operators approved by the Chief of Police to be placed on the towing list. Said license shall be subject to annual renewals by the Chief of Police.
C. 
Prior to issuance of any license or renewal, the Chief of Police shall cause an inspection to be made of the required storage facility and towing equipment to verify compliance with this chapter and all other applicable federal, state and local laws, ordinances, rules and regulations.
Applications for licenses hereunder shall be submitted to the Chief of Police upon forms prepared and made available by the Township. The application form shall be properly completed, signed and accompanied by the application and license fee. The Chief of Police shall investigate and review all applications for compliance with the terms of this chapter and minimum standards of operator performance mandated by statute. Towers must be in compliance with all ordinances within the Township of Gloucester. The background and driving records of all applicants and employees shall be checked by the Police Department. Among other things, the application shall contain:
A. 
The name of the applicant with both the home and business address of the applicant as well as home and business telephone numbers.
B. 
A statement whether applicant is an individual, firm, partnership, association, corporation, company or other type of entity.
C. 
The names and addresses of all persons owning an interest in the applicant and, if a corporation, the names and addresses of all officers and stockholders with the interest held by each.
D. 
The names of all employees with their drivers' license and social security numbers.
E. 
The description of all vehicles and equipment to be used in providing towing service, setting forth the year, make, model serial number, license and registered owner of each vehicle.
F. 
The location where the tow truck(s), wrecker or other equipment is garaged, maintained and stored; the name and address of the owner, lot and block number and size of storage facility or impound area, including the number of storage vehicle spaced available.
G. 
The name and address of the owner operator's insurance carrier(s) and the policy numbers of all insurance policies issued for the business, business premises and the vehicles identified.
H. 
A copy of the current fee schedule for towing and storage services.
I. 
A certification that the towing and storage service fees will be in compliance with this chapter.
J. 
A certification granting permission to Gloucester Township Police Department to conduct inspections of wreckers, tow trucks(s) and storage facility to determine compliance with this chapter.
K. 
A certification that the applicants understand and agree that they must be able to respond and be present at the towing location within 20 minutes of receipt of notice of the towing.
L. 
Such other information as the Township may deem necessary and appropriate.
A. 
Upon receipt of all completed applications, the Chief of Police shall conduct or cause to be conducted such investigation as he deems necessary to determine the truth and accuracy of the information contained in the application, and the applicant's compliance with this chapter, including the motor vehicle and criminal record of the applicant and all employees. All employees of the applicant must be fingerprinted by the Department of Police or its authorized vendor. The applicant and all employees are subject to a background check by Township's Police Department or its authorized vendor.
B. 
The applicant may be refused if such investigation reveals the following:
(1) 
Conviction of any crime or misdemeanor involving arson; aggravated assault; breaking and entering; bribery and corruption; burglary; embezzlement, conspiracy, conversion and misappropriation of funds; extortion; larceny; loan sharking; possession or use of a controlled dangerous substance; and other crimes against the person or crimes involving moral turpitude; in the last 10 years, or a disorderly persons conviction over the last three years.
(2) 
Conviction of operating a motor vehicle under the influence of an intoxicating liquor or drug (N.J.S.A. 39:4-50); leaving the scene of an accident (N.J.S.A. 39:4-129); failure to report an accident (N.J.S.A. 39:4-130); reckless driving (N.J.S.A. 39:4-96); and possession of a controlled dangerous substance in an automobile (N.J.S.A. 39:4-49.1); in the last two years.
(3) 
Inaccurate application information.
(4) 
Failure to provide a list of experience-related towing.
(5) 
Insufficient personnel to staff the equipment and facility.
(6) 
Not having required state/Township licenses.
(7) 
Does not have type, condition and design of available equipment:
(a) 
Tow trucks having communication capability with a dispatching center on twenty-four-hour basis.
(b) 
Number of tow trucks required. Proof of ownership or lease.
(8) 
Service on twenty-four-hour basis, seven days a week.
(9) 
Insufficient:
(a) 
Capacity.
(b) 
Contractor responsible for safe storage.
(c) 
Area location to facilitate reasonable towing distances.
(d) 
Area enclosed by a sturdy fence with a minimum height of six feet.
(e) 
Area to be lighted from dusk till dawn.
(f) 
Area legally zoned for such use.
(g) 
Proof of ownership or lease of storage area.
(h) 
Facility available 24 hours a day, 365 days per year and open to the public on weekdays during normal business hours and limited hours on Saturdays and Sundays.
(i) 
Area allowing access by Police Department officers at all times in order to conduct investigations and to ensure compliance with this chapter.
(j) 
No release fees charged for releasing vehicles after normal business hours.
(k) 
Storage facility within a five-mile radius of the center point of Gloucester Township.
(l) 
Signage visible with hours of operation and contact information.
C. 
The Chief of Police shall, following review of the application, endorse his approval or disapproval of the application, within 30 days of completion of the motor vehicle and criminal records checks. If the application is disapproved, the reasons therefor shall be set forth in writing.
A. 
An operator's license shall be issued by the Township Clerk to the applicant, upon approval thereof by the Chief of Police, and upon submission of proof of insurance as required by this chapter.
B. 
Such license shall be issued with a commencement date of January 1 of each year by the Township Clerk, except as provided under § 79-4A above.
C. 
All licenses issued pursuant to this chapter shall expire December 31 of each year.
D. 
Applications for renewal of licenses shall include a certification as to any changes in the information set forth in the original application, and shall be filed August 1 to August 31 of each year.
E. 
All licenses issued under this chapter shall be prominently displayed on all wreckers and tow trucks and at the operator's place of business, with Township certificate.
F. 
All licenses issued under this chapter are nontransferable.
G. 
Licensee shall permit no new employee or temporary employee to operate under a license unless first approved in accordance with the procedures set forth in Issuance of license.
H. 
All approved employee/drivers shall be required to display on their shirt or cover jacket their name and employer name and/or identification symbol, which must be worn while acting in their capacity as a towing vendor.
I. 
The regulations and fee schedules of individual towers shall be made available to the public during normal business hours of the municipality.
The application and license fee under this chapter shall be $1,000. The annual renewal fee shall be in the amount of $150. This application and license fee shall be in lieu of the mercantile fee required under Chapter 63, Mercantile Licensing, of the Code of the Township of Gloucester (Ordinance No. O-76-43).
All applications for license to be placed on the towing list shall have the minimum equipment and storage facilities hereinafter described.
A. 
Required towing equipment.
(1) 
Two wreckers, of which one must be a flatbed (owned or leased) with:
(a) 
Three-eighths-inch safety chain.
(b) 
Detached lilt chain and safety chain.
(c) 
Amber overhead lights - 360° visibility.
(d) 
Clean-up equipment, to include broom, shovel proper (heavy duty), containers/bags for removal and disposal of clean-up debris.
(e) 
A minimum amount of two forty-pound bags of oil dry or equivalent.
(f) 
Reflective traffic vest or outer garment, approved ANSI class two or three.
(2) 
Proof of ownership or lease by applicant of the required towing equipment must be submitted with the application. The same vehicle may not be used by more than one approved towing operator. Applicant is not permitted to subcontract for towing services.
(3) 
All equipment shall comply with all state and federal regulations. All operators shall be over the age of 18 years and must have a valid New Jersey driver's license with no restrictions or conditional endorsements except conditions requiring eyeglasses. Operators shall be in good health and/or high moral character. Vehicles used for towing must be properly licensed and inspected when applicable by the State of New Jersey. Vehicles shall have the necessary stickers affixed or required insurance cab decals. No vehicle shall be licensed as a wrecker which is using dealer license plates or which has a failed inspection.
B. 
Required storage facilities.
(1) 
The size of the storage lot will be at least 1/2 acre (21,780 square feet) and have adequate capacity to store all towed vehicles as determined by the Chief of Police. Each 1/2 acre of storage facility shall be used by not more than two towers on the approved towing list of the Township.
(2) 
The impoundment area must be visually screened from a highway and any adjoining property via shrubs, wall or solid fencing. Preexisting chain link fencing is allowed but must be modified with screening on any street frontage.
(3) 
The impound area must be secure and must be enclosed by a sturdy six-foot fence or wall with locks on all gates. The towing operator is responsible for safe storage.
(4) 
The entire impound area will be lit continuously from dusk to dawn. This continuous light shall be assisted by motion sensor lighting for compliance with applicable Township regulations.
(5) 
Impound area shall be available 24 hours a day, 365 days per year and open to the public on normal business hours and between the hours of 9:00 a.m. to 5:00 p.m. Monday through Friday, and 9:00 a.m. to 1:00 p.m. on Saturday.
(6) 
The storage area and administrative business office shall have someone on duty or available at all normal business hours.
No towing operator on the towing list shall be called upon to perform towing services unless and until he has deposited with the Chief of Police proof of insurance as set forth in the following schedule, which proof shall have been reviewed by the appropriate Township official as to acceptability of the companies and coverage.
A. 
The required insurance and minimum policy limits are as follows:
(1) 
Automobile liability in an amount not less than $1,000,000 combined single limits.
(2) 
Workers' compensation as required by statute.
(3) 
Garagekeepers' liability in an amount not less than $60,000 per location.
(4) 
Garage liability in an amount not less than $1,000,000 combined single limit.
(5) 
Miscellaneous coverage to provide complete protection to the municipality against any and all risks of loss or liability, including comprehensive general liability.
(6) 
Collision coverage for vehicles in tow.
B. 
The Township shall be listed as an additional insured in all policies, and all policies should contain a provision requiring notification to the Township prior to any policy revision or termination.
A. 
Response to call. All towing operators on the towing list shall be required to remove, transport or convey from the roadway or other areas any and all vehicles at the request of the Police Department. All towing operators on the towing list shall respond within 20 minutes of a request made by the Police Department. In the event a towing operator on-call cannot respond or perform his specific task, the next available towing operator on the towing list will be notified. Late arrivals may result in a thirty-day suspension from the towing list. After vehicles are removed from the roadway as a result of a motor vehicle crash, it is the towing operator's responsibility to clear the roadway of debris and liquids.
B. 
Availability of towing operators on list. All towing operators shall be available 24 hours a day, seven days a week, when on-call to provide towing services. In the event of an emergency, illness or vacation, towing operators shall be responsible to provide notice to the Chief of Police and secure a licensed towing list operator as a substitute.
C. 
Storage of towed vehicles. Unless otherwise authorized, all vehicles which are removed, transported or conveyed from the roadway and other areas at the request of the Police Department shall be stored in an area zoned for such use. No towed vehicles shall be placed, stored or parked on any public street or right-of-way, or in any other area not in compliance with this chapter and approved.
D. 
Notification requirements. All licensed towing operators shall be required to notify the Chief of Police within 24 hours of any modifications or change with respect to the applicant's ownership, lease, insurance, location or circumstances regarding the equipment, storage facilities or employees and to any information which the applicant was required to supply.
E. 
Towing operators shall comply with all state and federal laws and regulations, and the towing operator's place of business shall not be located at their private residence.
F. 
The Township shall not be liable for charges and fees for towing and storage services performed or provided by towing operators on the list. The towing operator shall proceed and charge all fees for towing services and storage against the owner of the vehicle receiving such service.
G. 
Towing operators shall be responsible for conduct of all drivers and employees.
H. 
No official, employee or member of the Township Police Department shall have any interest in any towing operator on the towing list or any storage facility utilized.
I. 
All roadway debris must be cleaned up to the satisfaction of the officer on scene, and all debris must be properly disposed of in proper containers/bags.
The wrecker must maintain a storage facility for towed vehicles with the following requirements:
A. 
The impoundment area must be visually screened from the highway.
B. 
The facility must be secure. The contractor is responsible for safe storage.
C. 
The storage area must be lighted from dusk to dawn.
D. 
There shall be a sturdy six-foot fence with locks on gates.
E. 
All vehicles will be stored in a facility within a five-mile radius of the center point of Gloucester Township, in an area zoned for such use.
F. 
Proof of ownership or lease of storage area must be submitted.
G. 
Not more than two Township-approved towing companies may share the same storage facility.
H. 
The storage facility, building and grounds must meet all zoning requirements.
I. 
The storage lot will be at least one-half acre (21,780 square feet).
J. 
Upon request for service, the tower must be able to respond to the incident with 20 minutes.
K. 
The tower who fails to arrive on location in a timely fashion (within 20 minutes of receipt of the call) or fails to provide adequate service may be subject to deletion from the tow list upon recommendation from the Chief of Police.
L. 
If the wrecker cannot or does not comply within the required time limit, then the next name on the list of wreckers shall be called.
A. 
The towing operator's business must be staffed during normal business hours. The business location shall be maintained in a clean and comfortable waiting room and toilet facilities. The towing operator business shall not use answerable machines or pagers to receive calls from the Department of Police. Cell phones may be utilized with approval of the Chief of Police. The towing operator business shall notify the Department of Police when unable to respond to a call or when unable to meet the response time requirement.
B. 
The towing operator business must post in a conspicuous manner a copy of the approved fee schedule. The towing operator business must notify the Chief of Police or his designee concerning any changes in employee status, including additions and deletions.
The Chief of Police from time to time shall make and promulgate reasonable rules and regulations for the proper administration and enforcement of this chapter and its purposes; such rules, however, shall not be inconsistent with the terms of this chapter.
The following fees or charges are hereby established for the towing and road services performed by towing operators on the rotating Township list maintained by the Gloucester Township Police Department under the direction and supervision of the Chief of Police and for storage in conjunction therewith.
A. 
For all towing, road and storage services resulting from an accident, theft recovery, illegally parked, disabled or abandoned or otherwise requiring services, the fees shall not exceed the following:
(1) 
Automobiles.
(a) 
Regular and flatbed: $150; after normal business hours and Sundays: $175.
(b) 
Removal from beyond right-of-way or berm or impaled upon any object: $125, plus $3 per one foot of cable, plus $150 if need to upright.
(2) 
Trucks.
(a) 
Dual wheels up to 10,000 pounds: $200.
(b) 
Specialized equipment: $250 an hour with a minimum two hours for off-road recovery.
(3) 
Heavy duty: $750 per hour calculated from the location to storage yard, with a two-hour minimum.
(4) 
Towing or removal for any reason of a motorcycle, moped, all-terrain vehicle and like vehicles: $100.
(5) 
Road service: $75; after normal business hours and Sundays: $125.
(6) 
Storage.
(a) 
Outside storage: $45 per day. No charge for first day if pick-up by close of business.
(b) 
Inside storage: $55 per day. No charge for first day if pick-up by close of business.
(c) 
Heavy-duty storage, e.g., tractor (unit)/trailer (unit): $100 per day per unit.
(7) 
Yard removal: $55, after normal business hours, Sundays and holidays.
B. 
In all cases the towing operator shall remove debris as part of the towing services and as directed by the officer at the scene.
(1) 
Cleanup fee: $50 fee shall be charged for the cleaning of debris by said operator.
(2) 
Oil dry product: $15 per product bag.
(3) 
Collision wrap: $30 per vehicle.
C. 
No charge shall be made to the Township for towing or storage or any other services provided to the Township, its police vehicles or for any vehicle used in the commission of a crime, provided the vehicle is located within a twenty-five-mile radius of the Township of Gloucester. The tow operator shall not be responsible for damages resulting therefrom. Applicable towing rates shall apply to Township-owned vehicles requiring a tow beyond the aforementioned twenty-five-mile radius.
D. 
Office administration fee: $35.
Every licensed towing operator called by the Police Department shall keep a record of the name and address of the owner of the towed vehicle and shall file reports as required by the Chief of Police which shall include but not be limited to itemized towing and storage charges per vehicle.
A. 
Any person who violates any provision of this chapter may be suspended or removed from the towing list and, in addition, upon conviction shall be subject to a fine of not more than $500 for each offense. Each violation shall constitute a separate offense and shall be charged as a separate offense.
B. 
The Chief of Police shall have the power to suspend a towing agency from the rotational duty roster for failure to comply with any section of this chapter, as follows:
(1) 
For the first violation: a seven-day suspension.
(2) 
For the second violation: a fourteen-day suspension.
(3) 
Any third violation occurring within a thirty-six-month period shall result in the removal of the towing agency from the rotational duty roster for a period of 12 months.
C. 
The Chief of Police shall have the power to suspend a towing agency from the rotational duty roster for failure to comply with any ordinance within the Township of Gloucester, as follows:
(1) 
For the first violation: a seven-day suspension.
(2) 
For the second violation: a fourteen-day suspension.
(3) 
Any third violation occurring within a thirty-six-month period shall result in the removal of the towing agency from the rotational duty roster for a period of 12 months.
Any towing operator on the towing list who fails to properly respond to calls in the established response time, fails to provide adequate service or otherwise violates the terms and provisions of this chapter, falsifies any information with regard to his application or violates the Department of Insurance rules shall be subject to license termination by the Chief of Police.