Each premises owned by an individual, firm, etc., shall be billed independently.
A. 
Bills are payable when rendered. Failure of the customer to receive the bill or notice does not relieve him/her from the obligation of payment or from the consequences of its nonpayment.
B. 
Property owners are requested to report promptly to the office of the Department any change in mailing addresses or ownership, in order to ensure proper rendering of bills.
Water supplied to a building, all or part of which is rented, shall normally be charged to the owner or his agent. At its discretion, the Department may, upon written request of the property owner, render water bills to tenants. In all cases, however, the property owner shall be held liable for payment of charges due for water supplied to such premises and shall be held responsible for all violations of rules by tenants.
Property owners will be liable for all charges accruing for water service until written notice is given to the Department to discontinue the supply.
Bills for most residential and small commercial service shall be rendered quarterly and shall cover consumption during the previous quarter.
Bills for industrial customers and other large consumers may be rendered monthly or quarterly.
First and final bills shall be prorated so as to adjust the bill to the period for which service was rendered.
Bills for seasonal service shall be rendered at the time the meter is installed. The minimum charge is payable in advance.
Private fire-protection charges are billed quarterly and cover service provided during the previous quarter.
Water for construction purposes will be metered if practical and will be sold at regular monthly rates.
Miscellaneous sales are billed as the service is rendered.
Bills which are incorrect due to meter or billing errors will be adjusted as follows:
A. 
Whenever a meter in service is tested and found to have overregistered more than 2%, the Department will adjust the customer's bill for the excess amount paid, determined as follows:
(1) 
If the time at which the error first developed can be definitely determined, the amount of overcharge shall be based thereon.
(2) 
If the time at which the error first developed cannot be definitely determined, it shall be assumed that the overregistration existed for a period equal to 1/2 of the time since the meter was last tested. If more than one customer received service through the meter during the period for which the refund is due, a refund will be paid to the present customer only for the time during which he received service through the meter.
B. 
Whenever a meter in service is found not to register, the Department may render an estimated bill. The Department will estimate the charge for the water used by averaging the amount registered over a similar period preceding or subsequent to the period of nonregistration or for corresponding periods in previous years, adjusting for any changes in the customer's usage.
C. 
When a customer has been overcharged as a result of incorrect reading of the meter, incorrect calculation of the bill, incorrect connection of the meter or other similar reasons, the amount of the overcharge will be refunded or credited to the customer.
D. 
When a customer has been undercharged as a result of incorrect reading of the meter, incorrect calculation of the bill, incorrect connection of the meter or other similar reasons, the amount of the undercharge will be billed to the customer.
A. 
Unpaid water bills constitute a lien. By an act of the General Assembly approved September 12, 1911, and amended April 9, 1937, "Any claim of said Town for use of water shall be a lien upon the house, tenement or lot wherein or in connection with which said water was used by the owner or occupant thereof, and said lien may be foreclosed in any court having jurisdiction, in the same manner as a mortgage. Each such lien shall take precedence over all other encumbrances upon the lands described in such lien, except taxes."
B. 
Provided that a certificate of continuation of lien has been filed with the Town Clerk, such lien shall not be removed until the water bill has been paid, together with all interest and fees for making and filing the lien.