Any Public Safety Department Head(s) are required to reside
within the Town of Walpole or a community contiguous to the Town within
12 months of the date of appointment.
It is the intent of the Town of Walpole to be equitable and
fair in our relations with employees. Employees are encouraged to
bring to the attention of appropriate management representatives any
complaints regarding any phase of their employment. All such complaints
will be promptly investigated and answered or adjusted in a manner
consistent with established Town policy and sound employee relations
principles.
A.
Complaint procedure. Employees are encouraged to discuss all problems
or differences of opinion with their supervisor. Usually difficulties
can be resolved without going further. Occasionally, an unusual problem
will arise that these discussions do not resolve. When this happens,
supervisors should encourage employees to follow the steps of the
complaint procedure which is available to employees to pursue at any
time.
(1)
Step 1: The employee should discuss the complaint with his or
her immediate supervisor within five working days after the act or
condition which is the basis of the complaint occurred. The supervisor
should discuss the complaint normally within one week after notification
by the employee.
(2)
Step 2: If within one week the employee is not satisfied with
the result of the discussion with his/her supervisor, the employee
will request, in writing, that a meeting be scheduled by the supervisor
between the department manager and the employee within five working
days after he/she has received the Step 1 decision. This meeting will
be held normally within one week of notification by the employee.
(3)
Step 3: If within one week after the meeting with the department
manager the employee is still not satisfied, the employee will prepare
a written statement of the request or complaint and will forward it
within one week to the next level to Town Management. The manager
will review and answer in writing the complaint normally within five
working days. At either the manager's or the employee's request, a
conference between the employee and the manager will be held, normally
during those five days.
(4)
If the manager's answer to the employee's request or complaint
is not satisfactory to the employee, the employee should notify the
Town of Walpole Select Board within one week. The Select Board will
review all pertinent documents, records, and management's written
answer and answer the request or complaint within 30 days after receiving
it. The Select Board's decision will be final.
[Amended 5-7-2022 SATM by Art. 16]
B.
(Employees should consult with the Town Charter and/or their respective
collective bargaining agreement prior to utilizing this bylaw.)
