There is hereby established the Department of
Administration of the City of Vineland, the head of which shall be designated and known as the
"Business Administrator," in accordance with N.J.S.A. 40:69A-44.
The Business Administrator shall be appointed
by the Mayor of the City of Vineland, with the advice and consent
of the City Council.
The Business Administrator shall be appointed
for and serve during the term of office of the Mayor appointing him
and until the appointment and qualification of his successor.
No person shall be qualified for appointment
as Business Administrator unless such person shall have 10 years'
administrative experience in business or government and have actual
experience in or knowledge of budget preparation, centralized purchasing
functions and development and administration of personnel systems.
In accordance with N.J.S.A. 40:69A-44, any person appointed as Business
Administrator need not reside in the City of Vineland at the time
of his appointment, but during his tenure in office, he may reside
outside of the City of Vineland only with the approval of the City
Council.
[Amended 6-23-1992 by Ord. No. 92-40; 7-25-2000 by Ord. No. 2000-62; 12-26-2001 by Ord. No.
2001-86]
The Business Administrator shall:
A. Prescribe the internal organization of the work of
the Department, consistent with applicable statutes and ordinances.
B. Appoint, direct and supervise subordinate officers
and employees of the Department and make individual work assignments.
C. Approve or disapprove payrolls, bills and claims chargeable
to departmental appropriations.
D. Provide information reports on the work of the Department
as may be required by the Mayor.
E. Serve as hearing officer in lieu of the department
head as required in any departmental hearing of the City of Vineland.
F. Administer an information systems office for the provision
of technology services to all departments.
G. Perform such other duties as directed by the Mayor
not inconsistent with applicable statutes and ordinances.
[Amended 12-26-2001 by Ord. No. 2001-86]
Under the general supervision of the Mayor and
direct supervision of the Business Administrator, the Department of
Administration shall:
A. Prescribe and prepare uniform forms for budget requests
for use by all departments, boards and agencies; review and analyze
all budget requests for appropriations and make recommendations and
comments; assist in the conduct of annual budget hearings; and otherwise
assist the Mayor in the preparation of the City budget.
B. Administer a centralized purchasing system.
C. Be responsible for the development and administration
of a sound personnel system, including, without limitation, maintaining
a job classification and pay plan based upon the duties, authority
and responsibilities of offices, employments and positions in the
City.
D. Receive all bidding documents for City contracts from
the Purchasing Board, tabulate all bids and make reports and recommendations
to the City Council regarding the same.
E. Maintain a continuing review of federal and state
aid programs of interest to the City of Vineland so that the City
may apply for available funding.
F. Provide technology services to all departments through
an information systems office, as well as care for, store and maintain
information systems equipment owned by the City of Vineland and in
the custody of the Department.
G. Assign office space, furniture and facilities among
and within City departments and agencies.
H. Perform such other duties, as prescribed by the City
Council, not inconsistent with applicable statutes and ordinances.
I. Operate and
maintain public buildings owned or leased by the City.
[Added 10-24-2023 by Ord. No. 2023-61]
Within the Department of Administration, there
shall be a Division of Personnel, the head of which shall be the Personnel
Officer. Under the general supervision of the Mayor and the Business
Administrator and under the direct supervision of the Personnel Officer,
the Division shall:
A. Maintain personnel files for each official, department
head and employee, which files shall include, without limitation,
any appointment papers, applications, civil service test certifications,
documents relating to all civil service and/or departmental actions
pertaining to each individual, and employee benefits records.
B. Coordinate all civil service actions relating to any
employee and act as a clearinghouse for all department heads or other
appointing authorities for the transmittal and receipt of all civil
service forms and correspondence.
C. Certify the employment and/or eligibility of City
employees for the Public Employees Retirement System of New Jersey,
the Police and Firemen's Pension Fund of New Jersey, the Old Age and
Survivors' Insurance System and any and all employee benefit plans.
D. Maintain a continuous study of the operation and effect
of personnel administration, including hours and days of work, leaves
of absence, sick leaves, vacations, pensions and retirement, and report
its findings and recommendations to the Business Administrator and
the Mayor.
[Added 12-23-1980 by Ord. No. 1236; amended 12-11-1984 by Ord. No. 84-52; 12-26-1984 by Ord. No.
84-59; 12-26-2001 by Ord. No. 2001-86]
The City Treasurer shall be assigned to the
Department of Administration.
[Added 10-24-2017 by Ord.
No. 2017-72; amended 8-27-2019 by Ord. No. 2019-55; 4-12-2022 by Ord. No. 2022-30]
A. The City Planner shall be the Supervisor of the Division of Planning
and Facilities. The City Planner shall be directly responsible to
advise the Business Administrator and other municipal elected officials,
departments and employees of the proper compliance and administration
of various laws, regulations, and technical practices with regards
to the Division of Planning and Facilities and related activities
conducted by the municipality.
B. Qualifications of City Planner. The City Planner of the City of Vineland
shall be a licensed professional planner, licensed in the State of
New Jersey. The City Planner shall have a minimum of five years' work
experience as a licensed professional planner in the State of New
Jersey.
C. Functions of the Division. The Division of Planning and Facilities
shall:
(1) Advise and assist the Mayor and other municipal officials with regards
to the physical planning of all matters relating to the development
of the City.
(2) Maintain and disseminate population, housing, environmental, economic,
transportation and other planning information.
(3) Provide recommendations to the Planning Board and Zoning Board for
staff professionals for the Planning Board and Zoning Board of Adjustment.
The respective boards will be responsible for appointing all required
professionals with recommendations provided by the Division of Planning
and Facilities in accordance with N.J.S.A. 40:55D-24 and 40:55D-71.
(a)
Qualifications of Board Planner. The Board Planner shall be
a licensed professional planner, licensed in the State of New Jersey.
The Board Planner shall have a minimum of three years' work experience
as a licensed professional planner.
(c)
Salary of Board Planner. The Board Planner shall be employed
full time by the City of Vineland and his/her salary shall be established
in the classification and compensation plans of the City. The appointed
position is intended to be filled by a full-time professional staff
member of the Division of Planning and Facilities.
(d)
Qualifications of Board Engineer. The Board Engineer shall be
a licensed professional engineer, licensed in the State of New Jersey.
The Board Engineer shall have a minimum of three years' work experience
as a licensed professional engineer.
(f)
Salary of Board Engineer. The Board Engineer shall be employed
full time by the City of Vineland and his/her salary shall be established
in the classification and compensation plans of the City. The appointed
position is intended to be filled by a full-time professional staff
member of the Division of Planning and Facilities.
(4) Shall be under the direct supervision of the City Planner within
the Department of Administration.
(5) Provide staff assistance to the Planning Board and Zoning Board of
Adjustment within the limits of available appropriations and with
the assistance of such independent consultants as may be retained.
Such services, with limitation thereto, shall include:
(a)
Preparation of maps, charts, tables and exhibits as required
for the development and current maintenance of the Master Plan.
(b)
Prepare agenda and reports for Planning Board and Zoning Board
of Adjustment meetings.
(c)
Attend all meetings of the Planning Board and Zoning Board of
Adjustment and meetings of the City Council and other boards or agencies
as may be required for the proper planning of the City.
(d)
Investigate and prepare reports and recommendations on subdivision
applications and site plans and all other assignments as requested
by the Planning Board and Zoning Board of Adjustment or City administration.
(e)
Make recommendations regarding the subdivision, zoning and other
land use development ordinances within the City.
(6) Perform continuous studies and collect data to serve as a basis for
planning recommendations to the administration.
(7) Prepare and maintain the City Zoning Maps.
(8) Act as liaison to the South Jersey Transportation Planning Organization,
County Planning Board, Landis Sewerage Authority, United States Census
Bureau, and other regional, state and federal planning organizations.
(9) Maintain the City of Vineland Master Plan, including the Housing
Element and Fair Share Housing Plan, and the Land Use Ordinance.
(10) Administer redevelopment plans.
(11) Shall be responsible for the development and planning of short- and
long-term public facility needs in conjunction with other City departments.
(12) Coordinate with the administration, other divisions and other City
departments to plan and design any future public facility construction,
expansion, or modification.
(13) Prepare plans and specifications for facility construction projects
undertaken by the City, either by City employees or under public contract.
Specifically, the Department will be responsible for site plan design
needs for the various departments throughout the City.
(14) Coordinate with the Economic Development office and any other City
offices to assist in the administration and planning of City-owned
subdivisions and site plans.
[Added 4-13-2021 by Ord.
No. 2021-18]
A. The Division of Solid Waste and Recycling Management shall be directly
supervised by the Supervisor/Director of Solid Waste Management who
shall hold a New Jersey CRP and CCCC certification.
B. Functions of the Division. Under the direct supervision of the Supervisor/Director
of Solid Waste Management and the general supervision of the Business
Administrator, shall:
(1) Enforce the provisions of Chapter
620 of the Code of the City of Vineland in accordance with established rules and regulations on file with the City Clerk, state laws and regulations and in accordance with the County of Cumberland Solid Waste Management Plan.
(2) Implement recycling programs and procedures established by the City
of Vineland.
(3) Provide, operate and maintain facilities for collection and disposal
of solid waste, including but not limited to licensed composting sites
and post-closure maintenance of the municipal landfill.
(4) Complete all New Jersey Department of Environmental Protection tonnage
reports.
(5) Administer all grants and provide presentations for Clean Communities
requirements.
(6) Prepare and assist in the preparation of loans and grant applications
to state and federal government agencies for City projects and inform
the Director of Administration.
[Added 4-13-2021 by Ord.
No. 2021-18]
A. The Division of Economic and Community Development shall be headed
by the Supervisor/Director of Economic Development who shall also
serve as the Municipal Housing Liaison and shall be under the general
supervision of the Business Administrator.
B. Functions of the Division of Economic and Community Development.
(1) Responsible for attracting new businesses to the City, expanding
and assisting existing businesses and improving the quality of life
of its residents through job creation, expanded tax base, and redevelopment.
(2) Works with the City's public relations firm on marketing campaigns
and various consultants that have expertise specific to the projects
the City wishes to undertake.
(3) Manages several entities created by the City to assist in economic
development, which include the Vineland Development Corp. (VDC), the
Vineland Industrial Commission (VIC), the Enterprise Zone Development
Corporation of Vineland and Millville (EZDC), and the Vineland Revolving
Loan Fund (VRLF).
C. Subdivision of Community Development. Within the Division of Economic
and Community Development shall be the Subdivision of Community Development.
(1) The Subdivision of Community Development shall be directly supervised
by a Program Monitor.
(2) Functions of the Subdivision of Community Development. Under the
general supervision of the Supervisor/Director of Economic and Community
Development/Housing Liaison, the Program Monitor shall:
(a)
Be responsible for the administration of Vineland's affordable
housing program and oversee the Housing Trust Funds, which are collected
through fees imposed by the State of New Jersey Council on Affordable
Housing (COAH) on residential and nonresidential development to provide
affordable housing.
(b)
Be responsible for administering the HUD CDBG funds and HOME
funds for housing rehabilitation and community services.
[Added 4-13-2021 by Ord.
No. 2021-18]
A. The Division of Information Systems shall be headed by a municipal
department head whose salary shall be set in accordance with Ordinance
No. 8, as amended.
B. Functions of the Division. Under the direct supervision of the department
head the Division shall:
(1) Oversee the Information Systems (IS) within the City, including all
internal departments, police, fire, emergency medical and municipal
utilities and provide assistance to all employees regarding the systems
and hardware.
(2) Devise the IS strategy and ensure all systems necessary to support
its operations and objectives are in place so as to keep up to date
with advancements of the technology field.
(3) Set objectives and strategies for City IT and recommend the selection
and implementation of suitable technology to streamline all internal
operations.
(4) Design and customize technological systems and platforms to improve
performance and reduce downtime as well as plan the implementation
of new systems while working with all departments to identify individual
needs.
(5) Identify and recommend the purchase of technological equipment and
software.
(6) Oversee the technological infrastructure including software, networks,
computer systems and all peripherals to ensure optimal performance.
(7) Create and maintain IS budgets and disaster recovery plan in accordance
with state and industry regulations and assess risk managements and
set procedures to limit the City's exposure while protecting and securing
on-site IS assets as well as virtual and remote entities.
C. Within the
Division of Information Systems shall be the Subdivision of Customer
Service Center. Under the general supervision of the Business Administrator
and the direct supervision of the Municipal Department Head/Municipal
Director of Information Systems, the Customer Service Center shall:
[Added 3-14-2023 by Ord. No. 2023-20]
(1) Maintain
a system of accounts, as prescribed by the Chief Financial Officer
in conjunction with the Municipal Department Head/Municipal Director
of Information Systems and any applicable federal and state regulatory
agencies, for the receipt of payments and credits for all municipal
utility bills and charges to the customers.
(2) Develop
and maintain a system for the collection of delinquent municipal utilities
service bills and enforcement of municipal utilities service liens.
(3) Be responsible
for the provision of customer service, including initiation of new
service, service discontinuance, service changes and customer inquiry.
Assist with on-boarding, disconnecting and servicing of accounts through
online platforms as well as other emerging technologies, including
customer relationship software.
(4) Provide
for the uniform collection and enforcement of rates, rents or charges
for all utilities and the enforcement of the municipal liens against
the property and premises where such light, heat, power or water is
furnished, and the interest drawn therefrom, as established by the
City which established the general terms, rules and regulations.
(5) Be the
primary liaison for City of Vineland customers through public communication
with the objective to be clear and concise with resolution of problems
in a timely manner, helpful in answering questions via telephone and
electronic mail, and providing accurate information upon request.
Provide conflict resolution when need be along with settlement of
disputes for billing and account discrepancies in accordance with
existing policies and approval of the Municipal Department Head/Municipal
Director of Information Systems.
[Added 10-12-2021 by Ord. No. 2021-58]
A. The Division of Recreation shall be established within the Department
of Administration.
B. Functions of the Division. Under the direct supervision of the Superintendent
of Recreation and under the general supervision of the Business Administrator,
the Division shall, subject to the policies and rules of the Recreation
Commission:
(1) Plan, promote, organize and administer comprehensive recreation programs
and services for the community.
(2) Schedule the use of park and recreation facilities in coordination
with the Recreation Commission, collect all fees and costs associated
with the same, and provide appropriate accounting thereof, and enforce
the provisions and regulations of the City applicable thereto.
(3) Repair, maintain, construct, and reconstruct all municipal athletic
fields and courts and equipment associated therewith, including those
upon which the City is the operator, all municipal swimming pools
and swimming areas, including natural swimming areas.
(4) Prepare all necessary budgets, grant and loan applications and reports
regarding all fields, courts and swimming pools and areas.
(5) Enforce all rules and regulations of Chapter
507 of the Code of the City of Vineland as applicable to the Division of Recreation.
[Added 1-23-2024 by Ord. No. 2024-03]
A. The Division of Masonry Services shall be directly supervised by
the Supervising Mason.
B. Functions of the division. Under the direct supervision of the Supervising
Mason and the general supervision of the Business Administrator, the
Division shall:
(1) Provide masonry services for the City, including construction, maintenance
and repairs of capital projects and improvements and masonry work,
including, but not limited to, sidewalks, curbing, concrete pads and
other structures, as needed.
(2) In conjunction with the City Engineer, oversee all capital projects
and improvements, including concrete and masonry services performed
by outside contractors, to assure proper quality and materials are
being used, and that work is being performed in accordance with the
provisions of contracts with outside contractors, and to make recommendations
regarding the same to the City Engineer.
(3) Make recommendations regarding prioritization of repairs of sidewalks
and other concrete structures and to provide a five-year plan for
continued maintenance and repairs of such structures owned by the
City.
(4) Maintain an inventory of all equipment and materials necessary to
carry out the obligations of the Division and make a report to the
Business Administrator.
[Added 2-27-2024 by Ord. No. 2024-11]
A. Findings. The City finds that:
(1) Access to reliable broadband internet is crucial for economic growth,
education, healthcare, access to information and resources, and overall
community development.
(2) The existing telecommunication infrastructure within the City is
insufficient to meet the needs of residents, businesses, and community
organizations.
(3) The creation of a Division of Broadband Utility by the City is determined
to be an effective and sustainable solution to meet the needs of the
City for affordable, high-speed broadband service.
(4) The provision of broadband service by the City will benefit City
residents and businesses by offering an alternative to existing commercial
providers of broadband internet services, thereby increasing access
and furthering competition in the pricing for such services.
B. Establishment of Division of Broadband Utility. The Division of Broadband
Utility shall be, and is, established within the Department of Administration.
C. Purpose of Division of Broadband Utility. The purpose of this section
is to create a fiber-optic broadband utility for the City to own and
operate in order to provide reliable, affordable, and accessible high-speed
internet access to all residents, businesses, and institutions within
the City. Through its provision of broadband services, the City aims
to enhance economic development opportunities, support existing businesses,
attract new businesses, improve educational resources, and enhance
the overall quality of life for its residents.
D. Duties and obligations of the Vineland Broadband Utility. The Vineland
Broadband Utility shall be responsible to investigate and plan, and,
upon authorization by City Council, to acquire, construct, extend,
improve, maintain, operate, lease, dispose of, regulate, and manage,
a municipal broadband system to provide, among other things, broadband,
data, internet, video, and information services within the City of
Vineland.
E. Management and operation. The Division of Broadband Utility shall
be under the general supervision of the Business Administrator and
under the direct supervision of the Director of Information Systems.
The Director of Information Systems shall:
(1) Direct the operations of the Division of Broadband Utility, including
the activities of the staff, and coordinate the work of all activities
within the Utility.
(2) Report to the Business Administrator, in such form as shall be prescribed
by the Business Administrator on the operations of the Utility and
make such other reports as may be requested by the Business Administrator,
Mayor and City Council.
(3) Assist in executing plans for the effective utilization of available
funds, personnel, equipment, materials and supplies.
(4) Organize and develop suitable work programs for the varied functions
of the Division of Broadband Utility.
(5) Give suitable assignments and instructions to individuals and groups
and supervise their work.
(6) Make investigations of complaints and take proper action to see that
service interruptions or other problems with operations are addressed
with a minimum of delay.
(7) Inspect work in progress, or completed assignments, to ensure that
proper procedures are followed.
(8) Keep all records and files pertaining to the Division of Broadband
Utility as are required by law and necessary for the proper function
of the Division.
(9) Prepare and obtain approval and implement a capital improvement program
for the Division of Broadband Utility in coordination with the Chief
Financial Officer, the Business Administrator, the Utility Director
and such other department heads as may be needed to ensure that equipment
is maintained and upgraded so that the services provided by the Division
of Broadband Utility operate efficiently and effectively, with minimal
service interruptions.
(10) Prepare and assist in the preparation of loan and grant applications
to state and federal government agencies for broadband projects and
inform the Business Administrator, Mayor and City Council of all available
financial aid opportunities.
(11) Work in conjunction with the Chief Financial Officer on all financial
and budgetary matters of the broadband utility.
(12) Approve or disapprove payrolls, bills and claims chargeable to the
Division of Broadband Utility.
(13) Periodically review and recommend rates to the Director, Mayor and
City Council in order to maintain fiscal integrity and self-liquidating
status of the Division of Broadband Utility.
(14) Provide for the care, storage, use and maintenance of motor vehicles
and motorized equipment owned by the City of Vineland in the custody
of the Division of Broadband Utility and provide for the care, storage,
use and maintenance of all equipment and land owned by the City of
Vineland and in the custody of the Division of Broadband Utility.
F. Costs of implementation of broadband utility. The City will seek,
and is authorized to accept, grants for the purpose of paying part
or all of the cost of design, development, acquisition, construction,
activation, marketing, and equipping of the broadband system and any
additions, betterments, extensions, and improvements thereto, from
any authorized department or agency of the State of New Jersey, or
from the federal government or any federal or public agency or department
of the United States, or any private agency, corporation, or individual.
G. Vineland Broadband Utility Fund. The broadband utility shall fund and be funded from revenues derived from the collection of broadband related fees, charges, subscriptions, lease payments and rentals. All fees collected and any other revenues appropriated to or attributable to the operation of the Vineland Broadband Utility shall be maintained in a segregated Vineland Broadband Utility Fund. Any revenues in excess of expenditures from utility operations in a given year shall be maintained in the Utility Fund and shall be used in future years exclusively for purposes consistent with this Chapter
5.
H. Facilities. The City, acting through the Vineland Broadband Utility,
may acquire, construct, lease, own, operate, maintain, expand and
finance such equipment and facilities as are deemed proper and reasonably
necessary for a fiber-optic broadband system.
I. Construction of broadband system. The City may utilize employees
of the Vineland Electric Utility to install the infrastructure necessary
to operate the broadband system. Alternatively, the City shall be
permitted to seek proposals from other sources as permitted under
the Local Public Contracts Law for the construction of the infrastructure necessary to
operate the system, but the completed system shall be maintained and
operated by employees of the City.
J. Right of access; right to place instruments. The broadband utility
shall have the right of access to the customer's premises at
all times for the purpose of installing necessary materials and equipment,
such as required wiring to provide service to a customer and to remove
the materials and equipment if service is terminated or suspended.
K. Budget. The Director of Information Systems, in consultation with
the City's Chief Financial Officer, shall prepare an annual budget
for the Vineland Broadband Utility, which shall include all operation,
maintenance and capital costs, debt service and other costs related
to the operation of the Utility. The budget shall be subject to approval
by City Council.
L. Costs of development of broadband utility. City Council shall establish
such rates and charges as are necessary to finance the acquisition
of any necessary property or easements and the planning, design, construction,
maintenance and operation of the Vineland Broadband Utility.
M. Rates; terms and conditions. City Council shall establish the rates
and the terms and conditions, for all residents, businesses, and community
organizations that desire to acquire broadband service from the City's
Division of Broadband Utility, with rates established so that the
broadband utility becomes and remains a self-liquidating utility.
Rates may vary depending on the speed of the service provided, any
equipment rented by a customer from the City, and any additional services
provided by the broadband utility to the customer.
N. Billing; payment.
(1) Bills will be rendered by the broadband utility monthly, in accordance
with the rate applicable to the customer's service. The word
"month" as used herein and in the rate schedules is hereby defined
to be the elapsed time between two successive billing cycles approximately
30 days apart. Payment will be due within 20 days after the date of
each bill.
(2) The final date for payment of the amount shown on each bill will
not fall on a Sunday or a holiday. A delayed-payment charge, as specified
in the rate schedule on which the bills are rendered, will be added
to bills not paid within the time specified for payment of the amount
due. The Broadband Utility may waive this additional charge on a bill,
provided that the customer's previous accounts are paid in full
and not more than one other such waiver has been made on the bills
in the preceding 11 months. The gross rate, which is the customer's
standard rate plus the additional delayed-payment charge, will apply
on bills when, at the time of payment, the account is in arrears for
previous billings.
(3) Senior citizens.
(a)
The delayed-payment charge shall be waived for senior citizens
65 years of age or older, provided that a written application is made
and service is in the applicant's name. Proof of age must be
presented at time of application.
(b)
If all conditions in Subsection
N(3)(a) are met, the senior citizen customers as defined above shall receive net billing only. This waiver of the delayed-payment charge shall apply only to the residential rate only.
(4) Disabled American veterans.
(a)
The delayed-payment charge shall be waived for disabled American
veterans, provided that a written application is made and service
is in the applicant's name. Proof of disabled American veteran
status must be presented at time of application. For purposes of this
section, a "disabled American veteran" is any veteran who has been
or shall be declared by the United States Veterans' Administration,
or its successor, to have a service-connected disability.
(b)
If all conditions in Subsection
N(4)(a) are met, the disabled American veteran customers, as defined above, shall receive net billing only. This waiver of the delayed-payment charge shall apply to the residential rate only.
(5) Permanently and totally disabled persons.
(a)
The delayed-payment charge shall be waived to permanently and
totally disabled persons, provided that a written application is made
and service is in the applicant's name. Proof of permanent and
total disability status must be presented at time of application.
For purposes of this section, a "permanently and totally disabled
person" is any person who has been or shall be declared by the United
States Social Security Administration, or its successor, to be permanently
and totally disabled.
(b)
If all conditions of Subsection
N(5)(a) are met, the permanently and totally disabled customers defined above shall receive net billing only. This waiver of delayed-payment charges shall apply to the residential rate only.
(6) A charge as provided in Chapter
280, Checks, Returned, will be made when a customer's check is returned by the customer's bank as uncollectible.
O. Refund of overpayments.
(1) The broadband utility shall establish a procedure for refund of overpayments
to customers within the current fiscal period, said procedure to be
an addition to this section.
(2) The broadband utility shall apply a credit balance to active accounts
where an overpayment does exist.
(3) The broadband utility shall issue refund checks to customers addressed
to the last known address of record where said refund exceeds $5 and
there is no active broadband utility account against which to charge
said credit.
(4) The broadband utility shall establish a policy of canceling the overpaid
balance of customer accounts less than or equal to $5 where there
is a remaining credit balance, which balance has accrued on the records
for a period in excess of one year, and no valid address of record
is available for refunding said balance of overpaid account funds.
(5) The Director of Information Systems shall be the municipal official with authority to approve said cancellation of customer accounts with $5 or less remaining therein pursuant to Subsection
O(4), above.
P. Termination or suspension of service.
(1) The City may terminate or suspend the service of any customer:
(a)
That fails to pay for broadband service within 20 days of the
due date for the payment.
(b)
Uses the broadband service for any illegal purpose.
(c)
That uses the broadband service in violation of any federal
or state regulations.
(2) Prior to terminating or suspending service, the City shall provide
the customer with 10 days written notice of intent to terminate or
suspend service and the reason for the termination or suspension of
service. The customer shall have 10 calendar days to notify the City
if the customer challenges the basis for the termination or suspension.
A customer whose service has been terminated or suspended may reestablish
service by addressing the basis for the termination or suspension
and paying a reconnection fee in the amount of $15.
Q. Rules and regulations. The Director of Information Systems may adopt
rules and regulations, consistent with the provisions of this chapter,
to implement the provisions of this section.