The Department of Constituent Services is hereby created.
The Mayor shall annually, on the first Monday of February, appoint
a Director of Constituent Services and such Constituent Services Associates
as may be funded by the City Council.
The Director and each Constituent Services Associate shall be
individuals who the Mayor believes, based upon training, education
and work experience, to be qualified to interact with and solve specific
problems or questions for the general public, department personnel
and department heads, elected officials and their staff at the municipal,
state and federal governments with whom they will be brought into
contact and have regular ongoing communications. In the absence of
the Director, the Mayor may designate any Constituent Services Associate
to assume the responsibilities of the Director.
It is the express intention of this article to foster and promote
open and direct communications between the citizens and businesses
within the City and elected and appointed officials of the City and
to ensure that the services provided by the City are carried out in
a manner that maximizes the benefits to the public at large and in
a fair and open atmosphere so as to increase confidence in the public
that their municipal government is delivering the appropriate level
of services in an efficient manner.