[HISTORY: Adopted by the Mayor and Council of the Borough of Waldwick 4-28-92 as Ord. No. 5-92; amended in its entirety 4-22-08 by Ord. No. 7-08]
DECOUPLING FEE
A charge by a towing company for releasing a motor vehicle to its owner or operator when the vehicle has been, or is about to be, hooked or lifted by a tower, but prior to the vehicle actually having been moved or removed from the property or roadway location.
DISABLED VEHICLE
A vehicle which has been abandoned, impounded or rendered inoperable as a result of a mechanical failure or involvement in an accident. A vehicle, the location of which constitutes a hazard to the motoring public shall be deemed disabled for the purposes of this ordinance.
EMERGENCY DUTY CALL LIST
An annual list kept by the Borough of Waldwick containing the names of towing operators who have been approved pursuant to this ordinance.
IMPOUNDMENT
The act of storing and confining a vehicle upon an order from the Police Department at either the towing operator's storage area or at the Borough facility as a result of abandonment, involvement in an accident or suspected criminal activity, or disabled as defined above.
MOTOR VEHICLE CRASH
The collision of any motorized vehicle with another motorized vehicle, pedestrian, animal, debris, or any stationary object which results in the need for the motorized vehicle to be removed from public or private roads via towing service.
[Added 9-25-2018 by Ord. No. 21-2018]
NON-CONSENSUAL TOWING
The towing of a motor vehicle from private or public property without the consent of the owner or operator of the vehicle.
OWNER
A person, firm, partnership or corporation who owns and/or operates a vehicle on the roads and highways within the Borough of Waldwick, which vehicle by reason of being abandoned or disabled on the public roadways of the Borough of Waldwick requires towing services.
PRIVATE PARKING LOT
Any parking lot or area owned by a private entity that provides parking spaces for a fee or requires the permission of the owner, lessee or agent before a person may park at that location. A private parking lot includes vehicle parking spaces in an apartment complex and condominium association.
TOWING
The moving or removing from public or private property or from a storage facility at the request of an agent of the Borough of Waldwick a motor vehicle that is damaged as a result of an accident or otherwise disabled, recovered after being stolen, or is parked illegally or otherwise without authorization, or the immobilization of or preparation for moving or removing of such motor vehicle, for which a service charge is made, either directly or indirectly.
TOWING OPERATOR
A person, firm, partnership or corporation engaged in the business of providing towing and storage services for vehicle towed.
WRECKER
A vehicle driven by mechanical power and employed for the purpose of towing, transporting, conveying or removing any and all kinds of vehicles or parts of vehicles which are unable to be operated under their own power.
[Amended 2-23-10 by Ord. No. 4-10]
Towing operators who seek to provide wrecking, towing, storage and emergency road service within the Borough of Waldwick to motor vehicle owners at the request of the Police Department shall submit an application to be approved by the Chief of Police upon forms prepared and provided by the Chief of Police. Upon approval, the towing operator will be placed on the annual emergency duty call list to be maintained at the Police Department, in order of the date and time the application is received. The emergency duty call list shall expire on May 31 of each year. Any towing operator on the prior year's list will have to file a new application to be approved for placement on the new emergency duty call list.
The application shall include as a minimum the following information:
1. 
Name of the firm;
2. 
Owner(s) of firm;
3. 
Address of primary place of business;
4. 
Corporate mailing address;
5. 
Telephone numbers of firm and owner(s) of firm;
6. 
Listing of all vehicles to be used;
7. 
Proof of heavy-duty wrecker availability;
8. 
Proof of insurance;
9. 
Certificate of occupancy from municipality where operation is located;
10. 
Responsible party for records maintenance;
11. 
Listing of all drivers;
12. 
Payment of $300 licensing fee.
The Chief of Police shall approve an application when he finds that the following requirements have been met by the applicant:
A. 
The insurance policies required herein have been obtained by the towing operator.
B. 
The towing operator's wrecker(s) have been properly licensed and conform to state motor vehicle laws. All wreckers must display New Jersey commercial license plates.
C. 
The towing operator's company name, address and telephone number are permanently displayed on both sides of the wrecker.
D. 
The requirements of this ordinance and all other laws, statutes and ordinances have been satisfied.
E. 
Application fee having been paid.
[Amended 11-9-10 by Ord. No. 19-10]
F. 
Any person, firm, corporation or partnership operating a towing and storage business shall conform to a legally approved zoning and/or site plan and shall comply fully with all of the local community's zoning, land use and property maintenance codes. Towing operators may conduct business and store vehicles outside the boundaries of the Borough, but at no time be further than 2.5 miles from the Waldwick Public Safety complex.
G. 
Towing operators shall maintain a storage yard with sufficient capacity for the safe storage of all vehicles towed. The yard shall have a continuous fence and lockable gate of suitable material not less than six feet in height. All vehicles towed shall be secured within the locked storage yard when no employees are present. The storage yard shall be lighted from dusk to dawn. The business office shall remain open to the public at least five days a week between the hours of 8:00 a.m. and 6:00 p.m., excluding holidays, and the towing company shall provide reasonable accommodations for after-hours release of stored vehicles and shall not charge any additional fees for release of vehicles after normal business hours or weekends.
H. 
All towing operators' trucks must be equipped with either two-way radio and/or mobile telephone communications equipment with their principal place of business to ensure the proper availability of services and equipment on behalf of the Borough and motorists.
I. 
All towing operators' trucks shall be equipped with brooms, shovels and any other street sweeping equipment for the purpose of clearing debris off the roadways.
J. 
All towing operators must guarantee the availability of all services to the Borough seven days a week, 24 hours a day. In this respect, a towing operator shall immediately respond to any type of towing emergency road service or storage call with the appropriate vehicle and/or equipment within 20 minutes after receipt of the telephone notification from the police department. Unless heavy or unusual traffic conditions or inclement weather within the Borough prevents a towing operator from arriving at the scene within 20 minutes, failure to respond within the time frame may cause cancellation of that tow and the appointment of another towing operator to complete the service.
K. 
The towing operator shall accept either cash, money order, a check issued by an insurance company, a valid debit card or a valid major credit card for all services rendered unless the towing operator had a bona fide reason to believe the credit/debit card is not valid.
L. 
Upon request, prior to providing any towing services, a driver of a tow truck shall provide the person whose vehicle is to be towed a written schedule of fees.
M. 
When a valid request is made by the owner or operator of a vehicle that is about to be hooked or lifted but not actually been moved or removed from a property or roadway, the tow operator shall decouple the vehicle in lieu of towing upon payment of the appropriate decoupling fee.
N. 
All other requirements appended to the application for approval have been satisfied.
Emergency duty calls to approved towing operators will be based upon establishing of a towing operator list for services to be performed within the Borough of Waldwick. The Chief of Police is hereby authorized to establish and maintain a system to assign towing operators on the emergency duty call list to respond to disabled vehicles and impoundments within the Borough of Waldwick. The towers shall be placed on towing operator list in order of the date and time the application was received.
The towing operator's charges for towing and related services provided pursuant to this ordinance shall not exceed the maximum charges set forth on the fee schedule for removal and storage of vehicles set forth herein.
The towing operator shall at the time of removing any motor vehicle in response to a Police request, remove from the public or private roads or highways all vehicle debris or material in the area surrounding the vehicle, except for any debris or material which may be hazardous, such as oil, gasoline, kerosene, or other petroleum or chemical products. Such cleanup shall be performed by the towing operator without charge to the Borough of Waldwick or the vehicle owner. Failure to provide these services satisfactorily may be cause for suspension or removal from the approved towing operator list as provided by this ordinance.
The towing operator shall, if called by the Borough of Waldwick, charge vehicle owners for service which it renders, in no instance shall the towing operator look to the Borough of Waldwick for payment of services performed pursuant to this ordinance.
The Chief shall have the right at all times to inspect all wreckers and storage facilities providing services. Should the Chief at any time determine that the equipment or storage facilities being used do not comply with the requirements of this ordinance, he/she shall have the power and authority to direct the immediate correction or repair of the same within a specified period of time. The Chief of Police is also hereby authorized and empowered to establish and publish from time to time such additional rules and regulations, not inconsistent herewith, as may be reasonable and necessary in carrying out the provisions of this ordinance.
The Chief of Police shall have the power to suspend a towing operator from the emergency duty call list for a period of 30 days for failing to comply with any section of this ordinance. A subsequent violation by the towing operator will result in the towing operator's permanent removal from the emergency duty call list.
The Chief of Police shall investigate all complaints made by property owners for losses to their vehicles, complaints for excessive charges, and incomplete clean up pursuant to Article 6. An appeal of a removal by the Chief of Police may be filed with the Borough Administrator within 10 calendar days of the Chief's decision. Upon the filing of an appeal a hearing shall be held by the Waldwick Borough Council within 30 calendar days after the receipt of the appeal. The Waldwick Borough Council shall render its determination within 20 calendar days of the conclusion of final hearing date and its determination as rendered shall be final and conclusive.
Any person who shall violate the provisions of this ordinance shall upon conviction thereof, be liable for penalties prescribed in Chapter 1 of the Code of the Borough of Waldwick.
The towing operator hereby agrees to hold harmless and indemnify the Borough of Waldwick from any and all obligations, expenses and/or damages arising out of any claims which may hereafter be asserted against the Borough of Waldwick by anyone for loss or damages to personal property, for personal injury, or for any other damages in connection with the rendering of services pursuant to this ordinance.
[Amended 2-25-03 by Ord. No. 5-03; 2-23-10 by Ord. No. 4-10; 9-25-2018 by Ord. No. 21-2018]
Towing-storage fee schedule.
A. 
Fees for towing and storage of private passenger vehicles damaged in an accident, disabled, impounded by the police or recovered after being stolen, may not exceed the fees established by the Predatory Towing Prevention Act (N.J.S.A. 56:13-7 et seq.) or the regulations promulgated thereto (N.J.A.C. 13:45A-31.1 et seq.).
B. 
The following is a fee schedule for basic automobile, motorcycles, motorized bikes, towing services and heavy-duty recovery of such vehicle which are not involved in a motor vehicle crash:
(1) 
Basic towing service anywhere within the Borough of Waldwick or to storage yard (two-axle vehicle) under 8,000 pounds.
(a) 
Wheel lift: $150.
(b) 
Additional axles: $35 each.
(c) 
Motorcycle: $100.
(2) 
Basic towing service within the Borough of Waldwick or to storage yard (two-axle vehicle) 8,001 to 16,000 pounds.
(a) 
Towing: $250.
(b) 
Additional axles: $35 each.
(3) 
Heavy-duty towing within the Borough of Waldwick or to storage yard (over 16,001 pounds).
(a) 
Towing: $550.
C. 
For any motorized vehicle involved in a motor vehicle crash, the Towing Operator shall be permitted to charge the fees outlined in Subsection B, and, additionally, those outlined in Subsections D, E, and F.
D. 
The following is a fee schedule for storage services of all types of vehicles involved in a motor vehicle crash:
(1) 
Inside building, storage facility (per calendar day):
(a) 
Under 10,000 pounds: $45 per day.
(b) 
Each additional axle: $20 each per day.
(2) 
Outside secured storage facility (per calendar day):
(a) 
Under 10,000 pounds: $35.
(b) 
Additional axle: $20 each per day.
(c) 
Over 10,000 pounds: $75 per day.
(d) 
Tandem axle truck: $100 per day.
(e) 
Tractor-trailer combo: $140 per day.
For purposes of calculating the above storage fees, a day commences when the vehicle(s) to be stored arrive at the towing facility and ceases when the owner(s) retrieves the vehicle(s). For example, if a vehicle arrives at a towing facility at 5:00 p.m. and the owner retrieves the vehicle at 4:59 p.m. the next day, the towing operator shall be entitled to charge a one-day fee. If, however, the owner retrieves the vehicle at 5:01 p.m. the next day, the towing operator shall be entitled to charge a two-day fee. The towing operator's bill shall include a time stamp indicating the time the vehicle arrived in storage.
E. 
Rates for vehicle recovery and winching:
(1) 
Light duty:
(a) 
Winching (car does not roll or has flat tires): $75 per 1/2 hour.
(b) 
Off-road recovery or uprighting vehicle: $150 per 1/2 hour.
(2) 
Medium duty.
(a) 
Winching/Off-Road Recovery un-righting: $250 per 1/2 hour.
(3) 
Heavy Duty.
(a) 
Winching/Off-Road Recovery or un-righting: $425 per 1/2 hour.
F. 
Additional services.
(1) 
Crash wrap (if windows are broken or will not close):
(a) 
Per side window: $25.
(b) 
Front/rear window: $40.
(2) 
Administration fee: $35. An administration fee is only permitted in the event the towing operator must make four trips or more to the vehicle(s) towed while in storage. The trip necessary for the towing operator to retrieve the vehicle(s) for the owner(s) shall not constitute a "trip" for purposes of this administrative fee. Such trips shall include, but not be limited to, faxes, going over car with insurance adjustors, photographs, and inventory reports.
(3) 
Waiting time: $25 per 15 minutes, beginning after the first 15 minutes on scene.
(4) 
Cleanup fees.
(a) 
Cleanup of debris: $35.
(b) 
Speedy dry: $30 first bag.
(c) 
Each additional bag: $12.
(5) 
Decoupling fee: $50.
(6) 
Flatbed fee: $250. Flatbed fee only permitted where flatbed is only safe means of transportation.
G. 
Heavy vehicle recovery (over 16,000 pounds).
(1) 
To provide heavy vehicle recovery, the Borough of Waldwick requires that the licensee have on scene a recovery supervisor with Level 3 certification from the Towing and Recovery Association of America (TRAA) or another nationally recognized certification.
(2) 
To perform heavy vehicle recovery under this chapter the licensee must:
(a) 
Visually document the recovery scene through photos or videotape.
(b) 
Prepare a written report of all procedures employed, actions taken, equipment used and manpower requirements to complete the recovery process in the safest manner and provide and copy to the vehicle owner with the statement of services.
(c) 
Prepare an itemized billing invoice for all services rendered.
(d) 
If the licensee finds it necessary, due to the nature of the recovery, to contract additional recovery service to supplement its equipment and manpower recovery, the contracted service providers must work under the supervision of the licensee. The licensee may not subcontract the entire recovery. In the event that a heavy-duty operator is unable to handle the recovery then the next heavy-duty wrecker on the rotating list shall be called.
(e) 
There is a 3% annual cost of living increase on all fees listed herein.
H. 
Waldwick Borough-owned vehicles. Any service provided to Waldwick Borough-owned/leased vehicles shall be 1/2 of the above-listed rates.
No towing operator shall be called by the Police Department unless the towing operator has submitted proof to the Chief of Police that the towing operator is insured by a regular service station or garage liability insurance policy with the following policy limits:
A. 
Liability for personal injury to one person in any one occurrence: $1,000,000.
B. 
Total liability for all personal injuries sustained in any one occurrence: $1,000,000.
C. 
Liability for property damage arising in any one occurrence: $1,000,000.
D. 
Liability for damage to property of others while in the care, custody, and control of the towing operator and for loss or damage by fire or theft of property of others while in the care, custody or control of the towing operator for each item of property: $250,000.
Said insurance policy shall be endorsed to include the Borough of Waldwick as a named insured and shall include a standard severability of interest clause. Any additional cost for said insurance shall be paid by the towing operator. Said insurance policy shall provide that the same cannot be canceled or materially changed without 10 days prior written notice to the Borough.
If any article, section, subsection or sentence, clause or phrase of the ordinance shall be held to be invalid for any reason, such decision shall not affect the remaining portions of this ordinance.
This ordinance will take effect after final passage and publication as required by law.