[Ord. No. 246 §1, 12-27-1983]
As used in this Title, the following term shall have the prescribed meaning:
UTILITIES
The providing of water, sewage, electricity, gas, or any other services provided by the City whether owned and operated by the City or purchased by the City for resale.
[Ord. No. 246 §3, 12-27-1983; Ord. No. 337 §6, 4-8-1991]
There shall be established hereunder a Public Works and Natural Gas Committee composed of one (1) Alderman from each ward, appointed by the Mayor and approved by the Board of Aldermen. Members will be appointed annually at the first (1st) meeting of the Board of Aldermen in May. A Committee member may only be removed for cause, by the Mayor and with consent of two-thirds (2/3) of the full Board of Aldermen. At the first (1st) meeting after appointments have been made, a Chairman will be elected. All members will retain their right to vote on any issue before the Public Works and Natural Gas Committee and all decisions shall be made by a majority vote of the members appointed to the Committee. Meetings of the Public Works and Natural Gas Committee shall be called by the Chairman of the Committee in accordance with the rules of this Chapter.
[Ord. No. 246 §4, 12-27-1983; Ord. No. 337 §7, 4-8-1991; Ord. No. 2336 §2, 9-20-2010]
The Public Works and Natural Gas Committee shall have jurisdiction to hear any matters concerning utilities as provided by the City including, but not limited to, complaints concerning billings, payments, service and discontinuance of service. The City Administrator shall have authority under this Chapter to established procedures, policies and specifications for any extension of utility services beyond the date provided for discontinuance.
[Ord. No. 246 §5, 12-27-1983; Ord. No. 337 §8, 4-8-1991; Ord. No. 2336 §3, 9-20-2010]
A. 
Customers who wish to have the Public Works and Natural Gas Committee to hear any complaint concerning billings, payments, service and discontinuance of service shall make such request in writing. Upon such request, the Chairman of the Public Works and Natural Gas Committee shall call a meeting and notify all parties involved as to the date, place and time of the meeting. Such appeal shall not preclude the timely payment of any utility related bill or bills, but should a decision be rendered in behalf of a customer, a credit to the account of the customer shall be made as directed by the Public Works and Natural Gas Committee. The Public Works and Natural Gas Committee shall notify the customer requesting the review of its decision as soon as possible.
B. 
Any customer who wishes to have the decision of the Public Works and Natural Gas Committee reviewed by the Board of Aldermen may do so by making such request in writing within ten (10) days after the decision of the Public Works and Natural Gas Committee. The Board of Aldermen shall review the decision of the Public Works and Natural Gas Committee at the next regularly scheduled meeting following the request for review.
[Ord. No. 246 §6, 12-27-1983]
Nothing herein shall restrict the authority of the Board of Aldermen of St. Robert to take any action or make any decision that it deems necessary.
[Ord. No. 246 §7, 12-27-1983; Ord. No. 337 §9, 4-8-1991]
The City Administrator, or the Public Works and Natural Gas Committee acting when the position of City Administrator is vacant, shall not review any bill which has not been presented within ninety (90) days of the billing date.
[Ord. No. 246 §8, 12-27-1983; Ord. No. 337 §10, 4-8-1991]
When the position of City Administrator is vacant, or when the Public Works and Natural Gas Committee is reviewing a decision of the City Administrator, a complete list of customers who are currently in arrears on their utility bills shall be furnished to the Public Works and Natural Gas Committee prior to its meetings by the appropriate clerk.