[Ord. No. 932 §§1-4, 10-8-1984]
A. 
Purpose. In order for the City of Hermann to assure that all programs it undertakes are established in a manner which assures that all residents of the City of Hermann have an equal opportunity to participate in or utilize such programs regardless of their handicapped status, the following procedure is adopted for the processing of complaints of alleged discrimination on the basis of handicapped status.
B. 
Filing of Complaint. Any resident of Hermann who believes that he or she has been discriminated against by an official or employee of the City of Hermann or by any official policy of said City because of handicapped status shall have the right to file a written complaint of such alleged discrimination with the City Administrator. Said written complaint shall include the following information: Name of person discriminated against, address, date and time of alleged discrimination, location of discriminatory act, nature of discriminatory act or situation, if a person is involved in discriminatory act, his or her name and title, and nature of handicap of person filing grievance.
C. 
Procedure.
1. 
The City Administrator shall within ten (10) days of the filing of any such complaint meet with the complainant to determine all details of the incident. If the complainant still feels aggrieved after conferring with the City Administrator, he or she may appeal in writing to the Grievance Committee, by filing a written appeal with the chairman of the Grievance Committee. The Grievance Committee shall consist of three (3) Aldermen appointed by the Mayor.
2. 
The Grievance Committee, after reviewing the written appeal, shall determine whether to grant a hearing to the complainant. If the Grievance Committee decides to hear the grievance, it shall within ten (10) days after its receipt of the written appeal cause a meeting to occur with the complainant to determine all details of the incident. The committee or complainant may request that any witnesses to the alleged incident be present to offer evidence.
3. 
The Grievance Committee shall submit its findings in writing to the complainant, City Administrator, and Board of Aldermen within one (1) week after the hearing. Findings of the Committee shall be binding on all parties.
4. 
If it is determined that the complaint is valid, the Board of Aldermen shall make adjustments to the program or service to assure that the discriminatory policy is discontinued.
D. 
Employment. The City of Hermann will not discriminate in the hiring, promotion, disciplining or removal of any city employee on the basis of handicapped status.