[3-6-2023 by Ord. No. 1348-2023]
The following words, terms and phrases, when used in this chapter, shall have the meanings ascribed to them in this section, except where the context clearly indicates a different meaning:
ELECTRIC MOTORIZED SCOOTER
A device that (1) weighs less than 100 pounds; (2) has two or three wheels; (3) has a handlebar; (4) is equipped with a floorboard that can be used to stand on while riding; (5) is powered by an electric motor; and (6) has a maximum speed of 20 miles per hour with or without human propulsion on a paved level surface. The term does not include a motorcycle, an electric bicycle, an electric personal assisted mobility device, a motor-driven cycle, or a motorized bicycle.
SCOOTER-SHARE OPERATOR
A person or company offering a shared scooter for hire.
SCOOTER-SHARE PROGRAM
A service in which a shared scooter is made available to use for hire.
SHARED SCOOTER
An electric motorized scooter offered for hire.
[3-6-2023 by Ord. No. 1348-2023]
Electric motorized scooters operated within the City, whether privately owned or part of a scooter-share program, are subject to the following regulations:
A. 
Electric motorized scooters shall not be operated at a speed greater than 15 miles per hour.
B. 
Operation on sidewalks and crosswalks.
1. 
Any individual operating an electric motorized scooter upon a sidewalk shall yield the right-of-way to pedestrians and shall give an audible signal before overtaking and passing a pedestrian.
2. 
No person shall operate an electric motorized scooter upon a sidewalk which abuts a building, when riding on the sidewalk would endanger pedestrians, or where operation of an electric motorized scooter on a sidewalk is prohibited by an official traffic control device.
3. 
Any individual operating an electric motorized scooter within a pedestrian crosswalk must yield the right-of-way to motor vehicle traffic and pedestrians. To earn the protections of a pedestrian, an individual must dismount, walk the electric motorized scooter, and obey applicable traffic control devices.
C. 
Operation on roadways.
1. 
Any person operating an electric motorized scooter upon a roadway at less than the normal and reasonable speed of traffic shall ride in the right-hand lane of the roadway subject to the following provisions:
a. 
If the right-hand lane is wide enough to be safely shared with overtaking vehicles, a person operating an electric motorized scooter shall ride far enough to the right as judged safe by a reasonable scooter user to facilitate the movement of such overtaking vehicles unless other conditions make it unsafe to do so.
b. 
A person operating an electric motorized scooter may use a lane other than the right-hand lane when:
i. 
Passing another vehicle;
ii. 
Preparing for a left turn;
iii. 
Avoiding conditions, including, but not limited to, fixed or moving objects, or surface hazards;
iv. 
Lanes are too narrow for an electric motorized scooter and vehicle to travel safety side by side;
v. 
Approaching an intersection where there is a designated right turn lane and the scooter user does not intend to turn right, the scooter user may ride on the left-hand side of such designated lane;
vi. 
Riding on a roadway designated for one-way traffic, when the scooter user may ride as near to the left-hand curb or edge of such roadway as judged safe by the scooter user; or vii. Riding on parts of roadways designated for bicycles.
2. 
A scooter user shall not be expected or required to:
a. 
Ride over or through any hazards or apparent hazards.
b. 
Ride without a reasonable safety margin on the right-hand side of the roadway.
c. 
A person operating an electric motorized scooter in compliance with this section and not violating any other section of law is not impeding traffic.
D. 
The operator of an electric motorized scooter emerging from an alley, driveway or building shall, upon approaching a sidewalk or the sidewalk area extending across the alleyway, yield the right-of-way to all pedestrians approaching on such sidewalk area and, upon entering the roadway, shall yield the right-of-way to all vehicles approaching on such roadway.
E. 
No person riding upon any electric motorized scooter shall attach either the scooter or the rider to any vehicle upon a roadway.
F. 
No person operating an electric motorized scooter shall carry any package, bundle or article, which prevents the rider from keeping at least one hand upon the handlebars.
[3-6-2023 by Ord. No. 1348-2023]
A. 
Electric motorized scooters may not be parked in a manner that would impede normal and reasonable pedestrian access on a sidewalk or in any manner that would reduce the minimum clear width of a sidewalk to less than 48 inches.
B. 
Electric motorized scooters may not be parked in a manner that violates the Americans with Disabilities Act.
C. 
Electric motorized scooters may not be parked in a manner that would impede vehicular traffic on a street or alley.
D. 
Electric motorized scooters may not be parked in a manner that would impose a threat to public safety or security.
E. 
Electric motorized scooters may not be parked on a public street without specific permission from the City.
F. 
Electric motorized scooters may not be deployed on a block where the sidewalk is less than 96 inches in width, or on a block that does not have sidewalks. The City may determine other blocks or areas where deploying electric motorized scooters are prohibited.
G. 
Electric motorized scooters must be deployed on a sidewalk or other hard surface, at a bicycle rack, or at a city-owned location. Electric motorized scooters may only be deployed on private property with the permission of the property owner.
H. 
Electric motorized scooters must stand upright while parked.
I. 
Electric motorized scooters may not be parked within five feet of a crosswalk or curb ramp, unless given specific permission by the City.
J. 
Electric motorized scooters may not be parked in a way that blocks:
1. 
Transit stops, shelters, or platforms.
2. 
Commercial loading zones.
3. 
Railroad or light rail tracks or crossings.
4. 
Passenger loading zones or valet parking service areas.
5. 
Disabled parking zones.
6. 
Street furniture that requires pedestrian access (for example, benches or parking pay stations).
7. 
Building entryways.
8. 
Vehicular driveways.
K. 
Electric motorized scooters parked along multi-use trails may only be parked at trailheads or other areas identified by the City.
L. 
Electric motorized scooters that are parked in an incorrect manner must be re-parked or removed by the operator within two hours of receiving notice from the City on weekdays between 6:00 a.m. and 6:00 p.m. (excluding holidays) and within 12 hours of receiving notice from the City at all other times.
M. 
Electric motorized scooters that are parked in a residential area may remain in the same location for up to 48 hours as long as it is parked in accordance with this section. An operator shall relocate or rebalance electric scooters parked in a residential area after receiving a citizen request or complaint in accordance with the timeframes specified in this chapter.
[3-6-2023 by Ord. No. 1348-2023]
Electric motorized scooters shall be equipped with a brake and, for those units that operate at night, a front light that emits white light as well as a red light and reflector at the rear of the unit. All electric motorized scooters shall have front and back lights that are always on and are visible from a distance of at least 500 feet under normal atmospheric conditions at night. Front and rear lights must stay on at least 90 seconds after the unit has stopped.
[3-6-2023 by Ord. No. 1348-2023]
A person commits an offense if, within the city, he or she operates, or causes or permits the operation of, a scooter-share program without a valid operating authority permit issued under this chapter. Issuance of a permit does not authorize the operation of a shared scooter on private property without the approval of the property owner. PROVIDED, the total number of initial permits issued by the City for shared scooters shall not authorize more than 500 total electric motorized scooters.
[3-6-2023 by Ord. No. 1348-2023]
A. 
To obtain an operating authority permit, a person shall make application in the manner and on the form prescribed by the City to the Parks Director. The applicant must be the person who will own, control, or operate the proposed shared scooter program.
B. 
An application shall be accompanied by the non-refundable application fee and shall contain at least the following information:
1. 
The form of business of the applicant and, if the business is a corporation or association, a copy of the documents establishing the business and the name and address of each person with a 20% or greater ownership interest in the business;
2. 
The signature of the applicant;
3. 
The address of the fixed facilities to be used in the operation, if any, and the address of the applicant's corporate headquarters, if different from the address of the fixed facilities;
4. 
The name of the person designated by the applicant to receive on behalf of the applicant any future notices sent by the city to the operator, and that person's contact information, including a mailing address, telephone number, and email address;
5. 
Documentary evidence from an insurance company indicating that such insurance company has bound itself to provide the applicant with the liability insurance required by this chapter;
6. 
Documentary evidence of payment of ad valorem taxes on property within the city, if any, to be used in connection with the operation of the proposed shared scooter program;
7. 
The number and types of shared scooters to be operated;
8. 
An agreement to indemnify the City; and
9. 
A service agreement committing the applicant to service and maintain their fleet, which such agreement shall be subject to approval by the City Council prior to a permit being issued.
C. 
An operating authority permit may be renewed following the process in this section.
D. 
An applicant for an operating authority permit hereunder shall pay a fee as required in the fee schedule.
E. 
Changes.
1. 
Any changes to the information provided in the operating authority permit application must be reported to the City, in the manner prescribed by the City, within 10 days of the change.
2. 
If the information reported to the City under this section includes an increase in the number of shared scooters, any additional vehicle fees due shall be submitted to the City simultaneously with the change in information.
F. 
An operating authority permit expires one year from the date it is issued.
G. 
Number of scooters deployed.
1. 
An operator's initial fleet must be a minimum of 50 shared scooters and shall not exceed 250 shared scooters. Operators may request an increase to their initial fleet of up to 250 additional shared scooters as part of any permit renewal. A request for an increase in fleet size shall include a rationale and analysis to justify the additional fleet size.
2. 
The total number of deployed scooters in an operator's fleet must maintain a minimum average of two trips per scooter per day, determined by monthly usage. Should this demand not be met, the City may require a portion of the scooters to be relocated or removed.
3. 
The City may establish zones to limit or require the deployment of scooters in certain areas to ensure that scooters are accessible to the public across the City.
[3-6-2023 by Ord. No. 1348-2023]
A. 
The Parks Director shall refuse to issue or renew an operating authority permit if the applicant:
1. 
Intentionally or knowingly makes a false statement as to a material matter in an application for a permit or permit renewal;
2. 
Has been convicted twice within twelve-month period for a violation of this article regarding the deployment of a shared scooter or the rebalancing or removal of a dock-less vehicle, or a rule or regulation adopted under this article regarding the deployment of a shared scooter or the rebalancing or removal of a shared scooter, or has had an operating authority permit revoked within two years of the date of application; or
3. 
Has deployed unpermitted electric scooters within the City in violation of this chapter.
B. 
If the Parks Director determines that a permit should be denied, the Parks Director shall notify the applicant or operator in writing that the application is denied and include in the notice the specific reason or reasons for denial and a statement informing the applicant or operator of the right to, and the process for, appeal of the decision.
[3-6-2023 by Ord. No. 1348-2023]
A. 
The Parks Director may suspend an operating authority permit if the Parks Director determines that the operator failed to comply with a request to remove a shared scooter, a request to rebalance shared scooters issued by the City within the time specified in the order, or for failure to comply with any other requirement in this chapter. Suspension of an operating authority permit does not affect the expiration date of the permit.
B. 
The Parks Director may revoke an operating authority permit if the Parks Director determines that the operator has:
1. 
Made a false statement as to a material matter in the application concerning the operating authority permit;
2. 
Failed to maintain the insurance required by this chapter;
3. 
Operated shared scooters that were not authorized by the operating authority permit;
4. 
Failed to pay a fee required by this article; or
5. 
Failed to comply with the provisions of this chapter.
C. 
After revocation of an operating authority permit, an operator is not eligible for another permit for a period of up to two years, depending on the severity of the violation resulting in the revocation.
[3-6-2023 by Ord. No. 1348-2023]
Any person whose application for an operating authority permit, or renewal of an operating authority permit, is denied by the City, or an operator whose operating authority permit has been revoked or suspended by the City, may appeal the decision to the City Council by filing a written notice in the City Clerk's office within 10 business days of the decision.
[3-6-2023 by Ord. No. 1348-2023]
Scooter-share operators shall comply with the following requirements for scooter-share programs:
A. 
Operators shall provide a method for users to utilize shared-scooter programs without a smartphone.
B. 
Operators shall not permit any person under the age of 16 to operate a shared scooter.
C. 
Rates for shared scooters shall be clearly and understandably communicated to customers prior to use.
D. 
Shared scooters programs shall ensure that its application and website educates users about how to comply with the general operation, parking, and safety regulations set forth in this chapter.
E. 
Shared scooters shall be equipped with an on-board GPS unit or equivalent that can report the location of a unit at any time for the purposes of use, recovery, repair, data collections, and incident investigation.
F. 
Shared scooters shall be high quality, sturdily built to withstand the rigors of outdoor storage and constant use.
G. 
Shared scooters shall employ tamper-resistant security hardware.
H. 
Shared scooters used in systems issued a license must employ an electric motor of less than 750 watts (1 h.p.).
I. 
Operators must have the ability to implement no-ride zones, the ability to slow scooters, and the ability to prevent parking in areas identified by the City. Operators must also have the ability to require shared scooters to be parked in certain areas designated by the City.
J. 
Shared scooters shall meet the most up-to-date equivalent safety standards required by state and federal law.
K. 
For all shared scooters used the maximum motor-assist speed for licensed units shall be 15 miles per hour, when ridden in the street environment.
L. 
Shared scooters shall be able to securely stand upright when parked.
M. 
Shared scooters shall be inspected when removed from routine service, to ensure that all of its components are present and functioning properly.
N. 
Operators must be capable of quickly identifying and addressing safety and maintenance issues with shared scooters, including a mechanism for customers to notify the company that there is a safety or maintenance concern with the scooter.
O. 
Operators must be capable of remotely disabling the use of a unit if it is reported or found to have a safety, maintenance, or other hazardous condition. Scooters that are reported as unsafe or non-functional shall be immediately deactivated for rental and removed from operations until repaired.
P. 
Operators shall remove any unit that is not safe to operate within four hours of receipt of notice and shall not be redeployed until repaired.
Q. 
Operators shall respond to complaints and obstructions within the following time frames:
1. 
Sidewalk obstructions - 60 minutes.
2. 
Travel and bicycle lanes - 60 minutes.
3. 
Transit stop obstructions - 60 minutes.
4. 
Environmentally sensitive area - 60 minutes.
5. 
Private property - Two hours.
6. 
Other obstructions and nuisances - Two hours.
7. 
Unauthorized portions of parks and trails - Two hours.
8. 
Other unauthorized areas - Two hours.
R. 
Operators shall have a program in place to ensure proper recycling and disposal of batteries under waste battery disposal standards required by state and federal law.
[3-6-2023 by Ord. No. 1348-2023]
Scooter-share operators shall ensure that each shared scooter:
A. 
Clearly displays the emblem of the operator;
B. 
Clearly displays the operator's customer support information including customer service phone number, website, and application; and
C. 
Bears a unique alphanumeric identification number that is visible from a distance of five feet and is not covered by a branding or other marking.
[3-6-2023 by Ord. No. 1348-2023]
A. 
A scooter-share operator shall carry the following insurance coverage dedicated exclusively for operation of a shared scooter and shall provide a valid certificate insurance each year the operator's permit is renewed:
1. 
Commercial general liability insurance coverage with a limit of no less than $1,000,000 for each occurrence and $5,000,000 aggregate;
2. 
Umbrella or excess liability coverage with a limit of no less than $5,000,000 for each occurrence and $5,000,000 aggregate; and
3. 
Workers' compensation coverage as required by law.
B. 
A valid certificate of insurance evidencing the coverage required by this section shall be submitted prior to the issuance of an initial operating authority permit.
C. 
Scooter-share operators may not be self-insured.
D. 
Insurance required by this section shall include a cancellation provision in which the insurance company is required to notify the City in writing not fewer than 10 days before cancelling the insurance policy for any reason or before making a reduction in coverage.
[3-6-2023 by Ord. No. 1348-2023]
A. 
A scooter-share operator shall provide:
1. 
Anonymized fleet and ride activity data for all trips starting or ending within the City;
2. 
All ride activity data for any trip resulting in an accident report.
B. 
Such data shall include:
1. 
Total number of daily, weekly, and monthly riders;
2. 
Total number of vehicles in service for the reporting period;
3. 
Aggregated monthly summary data in the form of heat maps showing routes, trends, origins, and destinations;
4. 
Total number of miles traveled daily, weekly, and monthly by users;
5. 
Average time each shared scooter spends available (not in use);
6. 
A report or chart showing the times and days when more than 75% of a fleet is in use at one time;
7. 
Duration of ride per day of the week;
8. 
Summary of fleet numbers lost to theft or vandalism;
9. 
Summary of customer comments, complaints, and requests for service; resolutions to comments, complaints, and requests for service; and the time it took to resolve any complaint or request for service;
10. 
Monthly summary of repairs per shared scooter; and
11. 
Any other report requested by the City.
C. 
Such data shall be provided to the City at least monthly.